Sales & Service BDC Representative

Full-time

Elgin Hyundai

Business Development Coordinator (BDC) Bob Loquercio Auto Group | Award-Winning Team Are you driven, people-focused, and ready to grow your career in the automotive industry?Bob Loquercio Auto Group is looking for a motivated, high-energy Business Development Coordinator (BDC) to join our team! This is your opportunity to be the first point of contact for our customers, helping create exceptional experiences while driving dealership success. If you thrive in a fast-paced environment and love connecting with people, this role is for you. What You’ll Do: As a BDC Representative, you’ll play a key role in turning opportunities into appointments—and appointments into sales.

Respond quickly and professionally to internet inquiries and inbound leads
Engage customers via phone, text, and email to build relationships and set appointments
Follow proven scripts and workflows to deliver a consistent, high-quality experience
Accurately input and manage customer data within CRM systems
Coordinate and confirm sales and service appointments
Utilize lead management tools to track, nurture, and convert opportunities
Maintain detailed records and complete reports in a timely manner
Deliver a top-tier customer experience with honesty, integrity, and professionalism

What We Offer: We believe in taking care of our team just as much as our customers:

Medical, Dental & Vision Insurance
401(k) with company support
Basic Life Insurance
Accident & Critical Illness Coverage
Employee Discounts on Vehicles, Parts & Service
Flexible Scheduling Options
Strong Work-Life Balance
Career Growth & Advancement Opportunities within BL Auto Group

What We’re Looking For:

Experience in a sales-driven, customer-focused, or call center environment
Comfortable handling high-volume inbound & outbound communication
Strong organizational skills with attention to detail
Ability to learn and understand automotive sales and service operations
Tech-savvy with CRM systems and digital communication tools
Knowledge of social media and online engagement is a plus
A self-starter mindset with the drive to hit goals and grow your career

Apply

Vacancy posted more than 2 months ago

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