Assignment Coordinator

About Palm Health Resources:

Palm Health Resources is a leading healthcare staffing firm specializing in placing top-tier healthcare professionals across a wide range of specialties and healthcare settings nationwide. We are passionate about connecting exceptional talent with exceptional care opportunities to meet the dynamic needs of healthcare facilities and professionals.

Job Summary:

The Assignment Coordinator plays a crucial role in supporting and working closely with the CEO & recruiting team in the daily operations of our staffing process. This position is responsible for coordinating healthcare professional assignments, ensuring smooth onboarding, maintaining accurate schedules, and serving as a liaison between clients, candidates and recruiters to ensure seamless staffing operations. You will organize sales-related documentation and provide administrative support to our recruiters. The ideal candidate will have excellent organizational skills, strong attention to detail, sense of urgency, and the ability to multitask in a fast-paced environment.

Key Responsibilities:

• Coordinate and manage healthcare professional assignments across various facilities nationwide.
• Serve as the main point of contact for clients and assigned providers during active assignments.
• Monitor staffing needs and proactively match qualified professionals to open assignments.
• Maintain accurate and up-to-date records of candidate placements, compliance documentation, and assignment details in the applicant tracking system (Salesforce).
• Create & send out all candidate confirmation letters to the candidates for review and signature within 24 hours of receiving the offer. Conduct daily follow-ups with candidates to manage any questions about the placement and ensure that the confirmation is signed by candidate in a timely manner.
• Review and process all pending placement orders, extension requests, and team documentation into the database.

• Collaborate with recruiters and credentialing teams to ensure providers meet all client-specific requirements and deadlines.
• Communicate assignment details clearly to providers, including schedules, responsibilities, travel logistics, and facility expectations.
• Track contract start/end dates and manage timely renewals, extensions, or replacements as needed.
• Troubleshoot assignment-related issues and resolve conflicts quickly and professionally.
• Ensure client satisfaction by maintaining strong communication and providing timely updates.
• Assist with timesheet tracking, payroll coordination, and invoice follow-up as needed.
• Assist with other administrative duties that may go out of the scope of the day-to-day role and assist with other projects.

Qualifications:

• 12 years of experience in healthcare staffing, scheduling, or a similar administrative/coordination role (preferred).
• Strong organizational and multitasking skills in a fast-paced environment.
• Excellent communication and interpersonal abilities, both written and verbal.
• Proficient in Microsoft Office Suite and applicant tracking systems (experience with Salesforce a plus).
• Strong calendar & time management skills
• High attention to detail and a commitment to data accuracy.
• Strong sense of urgency
• Ability to build strong working relationships with both healthcare professionals and facility clients.
• Problem-solving mindset with a proactive approach to addressing challenges.

Preferred Traits:

• Customer-service oriented with a positive, can-do attitude.
• Self-motivated, dependable, people-centric and team-oriented.
• Comfortable with high-volume coordination and tight deadlines.
• Knowledge of credentialing or compliance in healthcare is a plus.

Why Join Palm Health Resources?

• Work with a collaborative and passionate team in a growing industry.
• Make a meaningful impact by ensuring quality care through effective staffing.
• Fast-growing healthcare staffing company with a collaborative team environment.
• Opportunity to work directly with leadership and make an immediate impact.
• Career growth opportunities within healthcare staffing and recruiting.