Scrum Master

Job details


Job Role


Technology Consultant 2


Career Role


Technology Lead - US


Work Location


Charlotte, NC


State / Region / Province


North Carolina


Country


USA


Domain


Delivery


Interest Group


Infosys Limited


Company


ITL USA


Requisition ID


149668BR


Technical Skills 1


Technology|Agile Management|Agile Management Tools


Technical Skills 2


Foundational|Development Methodology|Scrum


Technical Skills 3


Foundational|Consulting processes|Agile consulting

Overview


The Infosys Financial Services unit is a global leader in driving digital transformation for financial institutions. We specialize in leveraging advanced technologies such as AI, cloud, and data-led innovation to help our clients accelerate growth and unlock business value. Our AI-driven solutions empower financial institutions to make smarter decisions, enhance customer experiences, and achieve operational excellence. Join us to be part of a pioneering team that is at the forefront of financial services transformation. You'll have the opportunity to work with cutting-edge AI technologies, collaborate with industry experts, and contribute to transformative projects across banking, wealth management, and insurance sectors. If you're passionate about AI and eager to make a significant impact, the Infosys Financial Services unit is the perfect place for you to grow and excel.



In the assigned Job Role of Technology Consultant 2, your Area Of Responsibility will be as below:


Contribute to the requirements elicitation process by documenting assigned parts of business requirements, in line with guidance provided
Facilitate software application design discussions, and document design decisions to guide the technical team towards building software solutions
Participate in coding and integrate new features or updates into existing applications, with a focus on maintaining system stability
Conduct code reviews, do changes to the codebase and maintain code repositories
Implement test strategies, analyse results, and coordinate bug fixes to uphold the software quality standards
Develop user training programs, documentation, and support frameworks to ensure a smooth transition to new software applications
Actively participate in resolving production issues and recommend preventive strategies to enhance system reliability
Maintain detailed records of code, testing techniques, and support activities to enrich the knowledge base and assist other similar projects

Your contribution to the team:


A collaborative spirit and excellent communication skills.
The ability to handle end to end SDLC phases from requirement gathering to implementation.
A knack for translating complex requirements into actionable development tasks.
A passion for design and hands-on coding experience
A proactive approach to testing, troubleshooting, and refining our applications.
The ability to work with cross-functional teams and do software integration.

Required Skill and Experience


Experience in Scrum ceremonies including daily stand-ups, sprint planning, sprint reviews, and retrospectives to ensure effective Agile delivery.
Experience in Agile (Scrum/Kanban) frameworks, including user stories, backlog refinement, and definition of done.
Experience in coaching teams on Agile principles, self-organization, and continuous improvement.


Preferred Skill and Experience


Collaborate with Product Owners and stakeholders to manage and prioritize the product backlog and align with business goals.
Identify and remove impediments, risks, and dependencies to ensure smooth sprint execution and timely delivery.
Drive cross-functional collaboration and maintain effective communication across teams and stakeholders.
Track and monitor Agile metrics (velocity, sprint progress, KPIs) to improve delivery predictability and team performance.
Ensure adherence to Scrum best practices and maintain focus on delivering high-quality outcomes.
Hands-on experience with Agile tools such as JIRA, Confluence, or similar tracking/reporting tools.
Facilitate stakeholder communication and coordination, acting as a bridge between business and technology teams.
Strong problem-solving, conflict resolution, and organizational skills with ability to manage competing priorities.
Experience working in Agile/SAFe environments and managing delivery across distributed/global teams.


Additional Required Qualifications


• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.


Benefits

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.



EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.