Regional Business Office Manager

Job Description

Job Description

Regional Business Office Manager – Skilled Nursing / Long-Term Care

Greensboro, North Carolina

Full-Time | Travel Required to Nearby Facilities

We are currently seeking a highly EXPERIENCED and driven Regional Business Office Manager to support our skilled nursing and long-term care facilities in and around Greensboro, NC. This position plays a key role in ensuring financial health, operational excellence, and regulatory compliance across multiple sites.

Position Overview:

As a Regional Business Office Manager, you will oversee the day-to-day operations of Business Office Managers at multiple SNFs within and around the Greensboro region. You’ll work collaboratively with facility administrators, billing teams, and corporate leadership to drive timely collections, clean billing, and accurate resident account management.

Key Responsibilities:

Directly support and supervise facility-level Business Office Managers

Ensure timely and accurate billing, collections, and cash posting

Oversee payer mix: Medicare, Medicaid (NC), Managed Care, and private pay

Train staff on billing systems, census management, and revenue cycle best practices

Analyze accounts receivable trends and address aging balances

Conduct audits and ensure compliance with state, federal, and company policies

Report financial data to senior leadership and recommend improvements

Regularly travel to SNFs in the Greensboro and surrounding area

Qualifications:

3+ years of experience in SNF/LTC business office operations a must

At least 1 year in a regional or multi-site leadership role in a SNF/ LTC setting

Strong knowledge of North Carolina Medicaid, Medicare, and managed care billing

Proficiency with PointClickCare or other LTC billing platforms

Excellent leadership, communication, and time management skills

Ability to travel between local facilities on a weekly basis

What We Offer:

Competitive salary with performance-based incentives

Full benefits package (medical, dental, vision, 401(k), PTO)

Supportive team culture with growth opportunities

Chance to make a regional impact in post-acute care operations

Ready to Lead with Purpose?

Apply now to join a dedicated team making a real difference in the lives of seniors in Greensboro, NC and beyond.