Remote IT Service Desk Leader

Skillable

Skillable, a fully remote tech company, seeks an IT Service Desk Manager to lead the global IT support function. You will establish service desk processes, coach staff, and ensure timely, high-quality IT support for employees and contractors across the organization.

You will design workflows, monitor metrics, and collaborate with IT and Security leadership to align IT support with strategic goals. Remote, distributed teamwork and rigorous service standards define this role.

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Vacancy posted 5 days ago

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