Manager, Contract Administration

Job Description

Responsible for execution and performance of the contract review and administration process. Ensures contracts are reviewed, processed, and executed accurately and on time. Manages daily workflow and Contract Administration staff.

Accountable for contract review output, including throughput and quality, and supports identification and escalation of contract-related risks in alignment with defined review standards and escalation protocols. Serves as primary escalation point for day-to-day contract issues and partners with Sr. Manager on complex, high-risk, or non-standard matters. Responsible for execution and performance of the contract review and administration process. Ensures contracts are reviewed, processed, and executed accurately and on time. Manages daily workflow and Contract Administration staff.

Essential Functions

Process Ownership

• Manages the contract review process, and identified related support functions, from intake through execution
• Ensures adherence to established review standards, documentation requirements, and controls
• Maintains consistent and auditable processes in alignment with internal controls
• Identifies process issues, risks, and bottlenecks; implements corrective actions within established processes, or suggests changes/new, and escalates to Sr. Manager for review

Execution Oversight

• Manages daily workflow, workload distribution, and turnaround times
• Ensures contracts, prequalifications, and submittals are reviewed and processed accurately and on time
• Supports execution as needed to maintain service levels and quality
• Maintains consistency in review approach across team members
• Makes execution-level decisions related to contract review prioritization, completeness, and readiness for processing
• Performs additional Contract Administration duties as needed to support team workload

People Leadership

• Directly manages Contract Administration staff, including hiring, onboarding, and performance management
• Provides ongoing coaching, feedback, and guidance
• Develops team capability in contract review processes and documentation standards
• Supports employee development and progression

Risk Management & Escalation

• Serves as a primary escalation point for day-to-day contract issues
• Identifies and escalates complex, high-risk, or non-standard contract matters to Sr. Manager for review and resolution
• Partners with Sr. Manager, Legal, Sales, and Finance to resolve contract issues
• Supports identification and mitigation of contract-related risks

Cross-Functional Partnership

• Serves as a primary point of contact for contract review functions with Sales and internal partners
• Ensures execution aligns with established review processes and business requirements
• Communicates requirements and expectations across functions

Continuous Improvement

• Maintains contract review and related workflows, documentation, and controls
• Identifies improvement opportunities and supports process and system enhancements
• Partners with Sr. Manager on process updates and scalability initiatives
• Promotes efficiency and consistency across contract administration
• Other duties and projects, as assigned.

Minimum Requirements

• Bachelor's degree in Business, Legal Studies, or related field
• 6-8 years of progressive experience in contract administration or related operational roles
• 3+ years of direct people leadership experience
• Demonstrated experience managing third-party paper agreement, high-volume, deadline-driven workflows
• Commitment to customer service excellence - consistently performs duties to standard with a focus on building and maintaining relationships.
• Strong judgment, decision-making, and communication skills
• Experience partnering with Sales, Legal, Risk, Finance

Preferred Requirements

• Prior experience working in Construction, with and for General Contractors, or as a large Subcontractor
• Certified Commercial Contracts Manager (CCCM), Federal (CFCM), Professional (CPCM), or similar
• Experience with Enterprise Resource Planning (ERP) & Contract Lifecycle Management (CLM) software; Agiloft experience is strongly preferred.
• Working knowledge of contractor insurance requirements, including review of certificates of insurance, coverage types and thresholds, and compliance with contract terms.

Physical Requirements

• This position requires minimal physical activity but does require computer usage for an extended period - up to 8 hours in a day.
• No unusual environmental, lifting or exertion requirements are associated with this position.

Benefits and Compensation

The pay range for applicants in this position generally ranges between $90,000 and $100,000. The range is an estimate based on potential employee qualification operations, needs, and other considerations permitted by law.

In addition to career advancement and growth, continuous training, and mentoring opportunities, Stonhard offers an excellent comprehensive health plan and financial benefits program including but not limited to, paid holidays, paid time off, 401(k) with company match, Company Pension Plan and Stock Purchase Plans.

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.