Administrative Assistant

Classification: Non-Exempt Reports to: Warehouse General Manager Revision date: May 5, 2026 Key Responsibilities Operations & Administrative Support Maintain and updatethe weekly Top Sheet, ensuring all orders, delivery schedules, and pickups are accurate and current Proactively contact customers to confirm delivery and pickup dates, verifying all logistical details Relay updates and changes to the appropriate operations and sales team members to ensure alignment Act as a central point of coordination between sales, warehouse, and logistics teams Answer and manage incoming phone calls, and welcome/direct visitors and clients professionally Maintain filing systems, spreadsheets, and internal databases, ensuring accurate and accessible records Assist with HR-related functions including onboarding, time and attendance, and general administrative support Manage office supplies, equipment, and basic expense tracking purchase orders Maintain a safe, organized, and clean work environment, ensuring compliance with company policies and procedures Perform other related duties as assigned Page Break Supervisory Responsibility This position does not supervise other employees. Work Environment This job operates in a warehouse environment. Physical Demands While performing the duties of this job, the employee has prolonged periods sitting at a desk and working on a computer. The employee is regularly required to stand; walk; sit; handle objects, tools, or controls; reach with hands and arms; climb stairs; communicate with coworkers. The employee must carry, lift, or move objects up to 15 pounds. Position Type/Expected Hours of Work This is a full-time position. Days and hours of work are subject to change and may rotate. Needs of the business may dictate long hours and weekend work during high-demand periods. Minimum Qualifications Excellent verbal and written communication skills Excellent interpersonal and customer service skills Proficient in Microsoft Office Suite Excellent organizational skills and attention to detail Basic understanding of clerical procedures and systems such as recordkeeping and filing Ability to balance multiple tasks in a fast-paced environment Ability to work independently and within in a team dynamic Preferred Qualifications Experience with an audio-visual rental Inventory software system, such as Rental Tracker Pro Prior experience in the audio-visual industry Education and Experience Any combination of education, experience, and training equivalent to graduation from high school or a GED At least 1 year of experience in an administrative role Physical Requirements Prolonged periods sitting at a desk and working on a computer Must be able to lift to 15 pounds at times Other Duties This job description is not intended to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.