Program Assistant

ABOUT COMMUNITY ACTION PARTNERSHIP OF SAN BERNARDINO COUNTY

Community Action Partnership of San Bernardino County (CAPSBC) is a non-profit public benefit corporation and is one of the 1,100 Community Action Agencies nationwide dedicated to assisting low-income individuals and families become stable and self- sufficient. As the designated Community Action Agency for San Bernardino County, the largest county in the continental United States, CAPSBC is charged with serving over 800,000 low-income families and individuals, elderly, and homeless residents of San Bernardino County each year. CAPSBC delivers services to 78 San Bernardino County cities and communities.

Mission: Community Action Partnership of San Bernardino County works with our communities by supporting, advocating for, and empowering residents to achieve self-reliance and economic stability.

Vision: Community Action Partnership of San Bernardino County is the premier social services agency that eliminates the effects of poverty.

Energy, Education & Environmental Services Mission: Helping to provide a better quality of life for low-income residents while conserving natural energy.

POSITION SUMMARY

Under the general direction of the Program Manager, the Program Assistant develops and maintains an effective monitoring and evaluation system; assures programmatic activity is following required regulations; identifies and develops networking sites; and serves as a liaison between the program and the public. Assigned work requires the use of initiative and judgment in selecting appropriate work methods and ability to handle routine to non-routine questions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Developsprogrampromotionalmaterial.

1. Conductsworkshops for program participants.

1. Prepares correspondence and schedules as required; compiles data to create programreports.

1. Ensures new agenciescomply withfederal,state,and local governmentstatutes.

1. Monitorsdistribution offood, hygiene,etc.to program participantsand develops filingsystemto trackdistributions.

1. Assists Program Manager in the development and preparation of proposals, budgets, and programplanning.

1. Attends meetings, conferences,seminars,and travels throughout San Bernardino County asrequired; performs other duties and works overtime asdirected.

1. Oversees the production of program applications and filesofHEAP Outreach Workers.

1. Provides training to new hires and ongoing training to HEAP staff.

KNOWLEDGE OF

Principles of time management; outreach techniques and principles; effective customer service techniques; program monitoring and evaluation techniques; effective communication and public relations techniques; standard office procedures and standard office equipment operation; principles and techniques of statistical analysis and presentation of data; business English usage, grammar, spelling, vocabulary and punctuation; problems and needs of poor, disadvantaged, disabled, homeless and elderly persons and families.

ABILITY TO

1. Maintain strict confidentiality.

1. Analyze and interpret contractlanguage.

1. speak effectively before groups ofpeople.

1. plan,developand direct multipleprojects.

1. reviewand evaluate programeffectiveness.

1. understand and follow oral and writtendirection.

1. communicate effectively in written and verbalform.

1. interpret and apply program policies andprocedures.

1. workin afast-pacedenvironment with strictdeadlines.

1. work independently in obtaining specifiedobjective (s).

1. perform mathematical computations of averagedifficulty.

1. effectively communicate and interact with personnel at all organizationallevels.

1. operateAgency/personal vehicle for official business purposes in a safemanner.

1. prepare,analyze,and interpret comprehensive reports,statements,and writtenmaterial.

1. plan, coordinate and initiate actions necessary to implement recommendations ordecisions.

1. proficientlyoperatestandard office equipment, including computer hardware and software applications associated with performance of assigned work (i.e., MS Word, MS Excel, MS Access, MS PowerPoint, MS Outlook, Adobe Reader, and Internet Explorer).

MINIMUM EDUCATION AND EXPERIENCE

1. Fifteen (15) semesters, twenty-three (23) quarter units of completed college course work in behavioral science, public/business administration, social science,education,or a closely related field. A list of coursework or collegetranscriptmust besubmittedwith theapplication.

1. Two (2) years of para-professional, technical, or administrative experience working in a Social Serviceprogram(s)

PHYSICAL AND ENVIRONMENTAL REQUIREMENTS

Position requires intermittent sitting, standing, walking, twisting, and bending. Simple grasping and hand manipulation, as well as reaching above and below shoulder level. Must be able to lift boxes weighing up to 25 pounds. Requires working indoors in temperature-controlled environment with some exposure to copies and printer chemicals and/or fumes.

LICENSE, PERSONAL VEHICLE AND EMPLOYER PULL NOTICE PROGRAM


CAPSBC participates in the California Department of Motor Vehicle Employer Pull Notice (EPN) Program. Employees must maintain a valid and current California Driver License, be insurable, and have/maintain a safe driving record throughout employment. In addition, employees with a vehicle registered in their name must maintain state mandated personal automobile insurance coverage throughout the course of employment. Employees receive reimbursement per mile for use of his/her personal vehicle for business purposes (excluding driving from home and to work) based on the approved IRS mileage rate.


Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA)


Community Action Partnership of San Bernardino County is an Equal Employment Opportunity (EEO) and American with Disabilities Act (ADA) employer.


This position description is only a listing of the essential responsibilities and not meant to be an exhaustive list of every duty and responsibility. This job description is meant to communicate expectations for minimal and satisfactory job performance and not intended to be an employment contract of any kind or type.