Restaurant General Manager | Casual Dining

Job Description

Job Description

Restaurant General Manager

Location: Commack, NY

Job Summary

We are seeking an experienced and energetic Restaurant General Manager to lead operations for a high-volume, full-service casual dining restaurant. This role is responsible for driving sales, profitability, operational excellence, and team development while ensuring an exceptional guest experience. The ideal candidate is a hands-on leader who thrives in a fast-paced environment and has a passion for hospitality, food and beverage operations, and developing high-performing teams.

Key Responsibilities

• Oversee all daily restaurant operations, ensuring outstanding guest service, food quality, beverage execution, and operational consistency.

• Recruit, hire, train, coach, and develop managers and hourly team members to create a strong leadership culture.

• Drive sales growth and profitability through effective labor management, cost controls, inventory management, and operational efficiencies.

• Analyze financial reports, P&L statements, labor metrics, and key performance indicators to identify opportunities for improvement.

• Lead by example during peak business periods, supporting both front-of-house and back-of-house operations.

• Ensure compliance with all food safety, sanitation, health department, and company standards.

• Manage scheduling, staffing levels, and labor budgets to maximize productivity while maintaining service excellence.

• Foster a culture focused on hospitality, accountability, teamwork, and employee engagement.

• Resolve guest concerns promptly and professionally to build loyalty and enhance the overall dining experience.

• Collaborate with regional leadership to implement operational initiatives, achieve business objectives, and support continued growth.

Qualifications

• 3+ years of General Manager experience in a high-volume, full-service restaurant.

• Proven success managing large teams and delivering strong financial results.

• Strong knowledge of P&L management, labor forecasting, food and beverage cost controls, and inventory management.

• Experience in casual dining, sports bar, or high-volume hospitality environments preferred.

• Excellent leadership, communication, coaching, and problem-solving skills.

• Ability to work a flexible schedule, including evenings, weekends, holidays, and major sporting or promotional events.

• ServSafe Certification or equivalent food safety certification preferred.

Benefits

• Competitive salary

• Performance-based bonus program

• Medical, dental, and vision insurance

• Paid time off

• Dining and employee discount programs

• Leadership development and advancement opportunities

• Ongoing training and professional growth

If you're a driven hospitality leader who excels in high-volume environments and enjoys building successful teams while delivering exceptional guest experiences, we'd love to hear from you.