Associate Director, Lab Operations (LCMS Regulated Bioanalysis)

Job Summary Manage a team of laboratory staff across a large department, ensuring laboratory testing is performed in accordance with GLP regulations. Drive productivity, metrics, quality, and cross‑functional delivery to support operational success in regulated LCMS bioanalysis. Key Responsibilities Manage and direct daily activities of the laboratory work group(s) through delegation, technical training, and supervision. Screen, plan, prioritize, and assign workload, tasks, and projects to meet operational objectives. Partner with leadership to develop performance standards and establish relevant metrics to drive departmental success. Hire, train, develop, and manage staff performance in accordance with organizational policies and applicable regulations. Identify and drive opportunities for cost savings and revenue, contributing to budget planning for consumables, instrumentation, and resourcing needs. Serve as an escalation point for operational, quality, safety, and supply‑chain challenges across departments. Drive CAPA closure, quality incident oversight, root‑cause analysis, and continuous improvement to strengthen compliance and performance. Qualifications Bachelor’s Degree or equivalent combination of education and experience. Eight years’ experience in a regulated environment and five years of line‑management experience. Regulated bioanalytical LCMS experience with strong technical understanding of operations and methods. In‑depth knowledge of GLP testing procedures and applicable laboratory testing regulations, including QA/QC principles and company‑specific program requirements. Other equivalent combinations of education, training, and experience may be accepted in lieu of a degree. Knowledge, Skills, and Abilities Strong leadership, supervision, and coaching skills focused on operational excellence and team development. Ability to assess and prioritize multiple tasks, projects, and demands while maintaining effective working relationships with coworkers, managers, and clients. Effective communication and presentation skills to influence at various levels, including senior leadership. Compensation and Benefits The potential base pay range for this role is $89,000.00 – $206,700.00 per year. Incentive plans, bonuses, and other compensation may also be offered, along with a range of health and welfare benefits. Equal Opportunity Employment IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. For more information, visit the EOE page: #J-18808-Ljbffr