Service/Parts Cashier - World Car Kia North

Full Job Description World Car Kia North is seeking a friendly, detail‑oriented Cashier to support our Service and Parts departments. You'll provide a fast, accurate checkout experience for service guests and parts customers, post payments in the dealer management system (DMS), reconcile your cash drawer, and deliver outstanding customer service in a busy dealership environment. Key Responsibilities Greet customers in the service drive and parts counter; provide professional, helpful service Review repair orders (ROs) and parts invoices; explain charges, warranties, and deductible amounts Accept and process payments (cash, credit/debit, fleet PO/in‑house charge accounts, contactless); verify IDs as needed Post payments and close ROs accurately in the DMS (CDK/Reynolds & Reynolds/Dealertrack or similar) Process parts sales, cores, returns, and exchanges per policy; handle wholesale/ticket pickups as needed Issue receipts, refunds, and credits with proper manager approvals and documentation Balance the cash drawer; batch/settle credit cards; prepare daily deposit and end‑of‑day paperwork Run daily reports (cash receipts, RO close, parts counter summaries) and deliver to accounting Maintain a clean, organized cashier station, waiting area, and refreshment station Answer multi‑line phones; route calls to service advisors/parts; assist with appointment check‑in/out Promote service maintenance packages, accessories, and customer satisfaction surveys (CSI) Protect customer data and payment card information; follow all PCI, cash‑handling, and dealership policies Support receptionist/greeter duties during peak times; assist with loaner/rental check‑in/out as needed Meet or exceed accuracy, speed, and customer satisfaction goals Shift Availability (preferred) Weekdays Rotating Saturdays Occasional early morning or early evening coverage Qualifications 1+ year of cashiering or customer service required; dealership, service drive, or parts experience preferred Familiarity with DMS systems (CDK, Reynolds & Reynolds, Dealertrack) a strong plus Accurate cash handling and basic accounting skills; able to balance a till and reconcile reports Clear, courteous communication; comfortable in a fast‑paced, customer‑facing environment Tech‑savvy with POS terminals, card readers, and basic office software Reliable and punctual; high attention to detail and confidentiality Valid driver's license with acceptable record; authorization to work in the U.S High school diploma or equivalent preferred Physical Requirements Stand/walk for most of shift; move between service drive, showroom, and parts counter Lift and carry up to 25-30 lbs occasionally (documents, small parts boxes, deposit bags) Work around vehicles, foot traffic, and typical dealership noise/fumes (within safety standards) Benefits Flexible scheduling Medical, dental, vision (for eligible employees) 401(k) with company match (if offered) Paid time off and holidays (for eligible employees) Employee discounts on service, parts, and vehicles Training and career growth paths in Service, Parts, and Accounting #J-18808-Ljbffr ERS Elite