Technical Support Analyst: O365/AD Expert | ServiceNow
CDW
CDW in Chicago, IL is seeking a Technical Support Analyst (Level 2) to handle escalated end-user issues within a multi-location environment. You'll work closely with the Help Desk to resolve challenging incidents and requests. This role requires strong O365 and Active Directory skills, plus experience with VPNs and device management tools. The position is on-site with CDW and includes a comprehensive benefits package. #J-18808-Ljbffr CDW
$110k - $120k
...The role of Commissioning Expert & Project Support directly supports Nordex's... ...for the world. As the senior technical authority for commissioning... ...preferred. Familiarity with ServiceNow, Upvise, SAP, SCADA, and... ...Insurance Life and AD'D Insurance 401(k) with Employer...ServicenowTemporary workRemote workWorldwide- ...Technical Analyst / Level 2 Full Time / CDW W2 Employee CDW has an... ...opportunity for a Technical Support Analyst in Chicago, IL! In this... ...Support ~2+ years of O365 Support – advanced knowledge... ...Palo Alto Global Protect ServiceNow experience for both incidents...ServicenowFull timeFlexible hours
- Brookfield Asset Management LLC in Chicago is seeking a Technical Support Specialist to deliver deskside and remote support for end users,... ...knowledge management. Experience in Windows 10/11 and macOS, ServiceNow, and cybersecurity best practices are essential. #J-18808-...ServicenowRemote job
$75k - $85k
...to diverse businesses. Job Description The Technical Support Specialist serves as the face of Technology... ...macOS Applications: Microsoft Office 365, ServiceNow (SNOW) Systems & Tools: Active Directory, Microsoft Intune, Azure AD Networking: Remote access (MFA, Cisco VPN),...ServicenowTemporary workWork at officeLocal areaRemote work- The Community Solution Education System is seeking an IT Support Analyst to join our onsite support team at The Chicago School in Chicago, IL. You will assist faculty, staff, and students by providing hands-on IT support and user training, ensuring reliable access to technology...SuggestedFull time
- DecisionPoint Corporation is seeking two Tier 1/2 Service Desk Analysts to provide customer-facing technical support for the USMEPCOM ENLIST program. You will handle... ...may be required. You will document interactions in ServiceNow, use approved procedures and knowledge articles,...ServicenowRemote job
- ...DecisionPoint seeks two Tier 1/2 Service Desk Analysts to provide customer-facing technical support for the USMEPCOM ENLIST program. These positions receive... .... Analysts document each interaction in ServiceNow, perform approved diagnostic and recovery procedures...ServicenowPermanent employmentContract workTemporary workFor contractorsLocal areaImmediate startRemote workShift workWeekend work
$67k - $83k
...professional who thrives on solving complex technical challenges while delivering exceptional customer support? As a Technology Support Analyst II , you'll play a critical role in... ...setups, trial support environments, ServiceNow, Cisco video conferencing systems,...ServicenowTemporary workWork at officeRemote workWorldwideFlexible hours- ...Technician III in Chicago, IL to provide on-site and remote desktop support for Windows 10/11, printers, and peripherals within a federal... ...with cross-functional teams. You’ll document incidents in ServiceNow, manage onboarding/offboarding, and maintain IT assets while...ServicenowRemote work
- Aramex is seeking a D&T Analyst - Local IT support to deliver Level 1-2 IT assistance for North America, primarily remotely with on-site Chicago... ...a logistics environment. Responsibilities include using ServiceNow for tickets, providing first-line support for warehouse devices...ServicenowWork at officeLocal areaRemote work
- NPO USA Inc. seeks a deskside support technician to work onsite at a client location, delivering hands-on IT help to end users on a rapid response service model. You will join a collaborative team that interfaces with a support center and customer IT team, focusing on timely...
- CompômStaffing's client seeks a Desktop Support Technician to join the Chicago, IL team onsite... ...laptops, and peripherals; incident management in ServiceNow; device configuration and deployment; and collaboration with IT teams on AD, VPN, and #J-18808-Ljbffr Chad Murray -...Servicenow
- ...Staffing in Chicago, IL seeks a Desktop Support Technician to provide onsite end-user support... .../software issues, manage incidents via ServiceNow, and support end users including VIP... ...knowledge of Windows 10/11, Microsoft 365, AD, and endpoint management tools. Onsite work...Servicenow
$32 - $35 per hour
End User Support - Data Analyst IV -W2 Chicago IL - Hybrid Job Description: Essential Responsibilities... ...with Service Desk leadership and technical partners. Write business and... ...or project delivery. Experience with ServiceNow or a comparable IT service management...ServicenowFull time$51k - $70k
The purpose of this role is to provide technical support services to staff enabling them to optimise their productivity. The role is highly... ...and follow‑through. Document resolution steps clearly in ServiceNow for every ticket worked, including root cause where L1 lacked...ServicenowPermanent employmentFull timeContract workTemporary workWork at officeLocal areaFlexible hoursShift work$39.27 - $51.04 per hour
...We recognize where you've been, and we support where you're headed. We celebrate... ...Holiday pay Description The Technical Analyst , reflects the mission, vision, and values... ...automation opportunities, and optimized ServiceNow solutions Northwestern Medicine...ServicenowHourly payFull timePart timeWork experience placementLocal areaRelocation packageFlexible hoursShift work$35 - $40 per hour
...contacts by phone, email, portal, and approved support channels; verify user details and... ...Service Desk, help desk, desktop support, technical support, customer support, or managed... ...A minimum of 1 year of experience using ServiceNow or a comparable ITSM platform to log, categorize...ServicenowHourly payWork at officeLocal areaRemote workFlexible hoursShift work2 days per week1 day per week$45 - $50 per hour
...Responsibilities The Level 2 Service Desk Engineer provides advanced technical support for incidents and service requests that cannot be resolved... ...applications. A minimum of 2 years of experience with ServiceNow or a comparable ITSM platform, Microsoft Entra ID, Microsoft...ServicenowHourly payLive inWork at officeLocal areaRemote workFlexible hoursShift work2 days per week1 day per week- PTR Global in Chicago, IL is seeking an End User Support - Data Analyst IV for a hybrid role. You will analyze Service Desk data, build dashboards... ..., SQL, Python, and automation tools; experience with ServiceNow or similar ITSM platforms; and strong stakeholder communication...Servicenow
- ...has an exciting opportunity for a Technical Business Analyst to join our growing team. As a Technical... ..., trend analysis, and audits with IT support partners. We are seeking a... ...Required Skills: Experience creating ServiceNow dashboards. Experience using...ServicenowFor contractors
$20 - $22 per hour
...DescriptionOverview We are seeking a Desktop Support Technician to support IT... ...requests through the ServiceNow ticketing system.Receive,... ...hardware deployment processes.Technical Environment Microsoft 365Windows... ...Insurance (Voluntary Life & AD&D for the employee and...ServicenowContract workTemporary workRemote work- ...Delivery Expert Help Great Teams Solve Difficult Problems At... ...creative thinking. Our work supports public-sector agencies and mission... ..., this person brings broad technical and delivery experience, asks... ...clear accountability over simply adding more people. Prepare for...Temporary workWork at officeImmediate startFlexible hours
- ...Service Technician to provide hands-on technical support across our maritime and shoreside operations... ...Microsoft 365, Active Directory, Azure AD/Entra ID, networking, and hardware... ...Service Management (ITSM) platforms such as ServiceNow, Jira Service Management, or similar...ServicenowFor contractorsSeasonal workWork at officeLocal areaRemote workWeekend work
$25.05 - $33.4 per hour
...employee relationship managers support you throughout your... ...onsite in Chicago, IL and provide technical support in a Windows-based enterprise... ...and service requests using ServiceNow Accurately document... ...Technologies Entra ID (Azure AD) Ticketing & Support Tools...ServicenowHourly payMinimum wageWork at officeLocal areaRemote work- ...Job Description Seeking an SME on Oracle EPCM functional Expert Must have advanced Groovy scripting skills for business rule... ...experience with Oracle Smart View for reporting, data analysis, ad hoc queries, and Excel-based financial planning. Additional experience...Contract workLocal areaRelocation
- Vireo Health, Inc. is seeking an IT Support Specialist to own and resolve customer IT issues, document steps, and escalate when needed.... ...Android devices and Office 365 apps, with emphasis on Azure and AD administration. Travel up to 60-70% weekly is required; candidate...Work at office
- .... The role oversees ticket queues, staffing, escalations, VIP support, and continuous improvement of service quality. The Lead will... ...Government Service Desk Branch Chief and process owners, using ServiceNow data to monitor performance, guide improvements, and ensure effective...ServicenowRemote job
$170.6k - $250k
...experienced AI scientist and technical leader who can bridge the worlds... ...-standard environments to support training and validation use cases... ...you? You are a recognized expert in both deep learning and autonomous... ...our YouTube Channel.As ADAS/AD moves towards model-driven...Remote work- ...queues, staffing schedules, escalations, VIP support, service quality, knowledge practices,... ...processes. The Service Desk Lead uses ServiceNow data to monitor performance, identify... ...Branch Chief, Task 2 process owners, and technical support teams. ~ Coordinate with...ServicenowContract workFor contractorsLocal areaRemote workShift work
- ...Desktop Support EngineerLocation: Chicago, IL - OnsiteFulltime Permanent FTEJob DescriptionDiagnose and troubleshoot technical issues, including account setup, network configuration, software... ...management and tracking using ServiceNow (SNOW) for accurate inventory control...ServicenowPermanent employmentWork experience placementFlexible hours
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