Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Technical Support Analyst: O365/AD Expert | ServiceNow

CDW

CDW in Chicago, IL is seeking a Technical Support Analyst (Level 2) to handle escalated end-user issues within a multi-location environment. You'll work closely with the Help Desk to resolve challenging incidents and requests. This role requires strong O365 and Active Directory skills, plus experience with VPNs and device management tools. The position is on-site with CDW and includes a comprehensive benefits package. #J-18808-Ljbffr CDW

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Technical Support Analyst: O365/AD Expert | ServiceNow in Chicago, IL vacancy
  • $110k - $120k

     ...The role of Commissioning Expert & Project Support directly supports Nordex's...  ...for the world. As the senior technical authority for commissioning...  ...preferred. Familiarity with ServiceNow, Upvise, SAP, SCADA, and...  ...Insurance Life and AD'D Insurance 401(k) with Employer... 
    Servicenow
    Temporary work
    Remote work
    Worldwide

    Nordex Group

    Chicago, IL
    1 day ago
  •  ...Technical Analyst / Level 2 Full Time / CDW W2 Employee CDW has an...  ...opportunity for a Technical Support Analyst in Chicago, IL! In this...  ...Support ~2+ years of O365 Support – advanced knowledge...  ...Palo Alto Global Protect ServiceNow experience for both incidents... 
    Servicenow
    Full time
    Flexible hours

    CDW

    Chicago, IL
    3 days ago
  • Brookfield Asset Management LLC in Chicago is seeking a Technical Support Specialist to deliver deskside and remote support for end users,...  ...knowledge management. Experience in Windows 10/11 and macOS, ServiceNow, and cybersecurity best practices are essential. #J-18808-... 
    Servicenow
    Remote job

    Brookfield Asset Management LLC

    Chicago, IL
    1 day ago
  • $75k - $85k

     ...to diverse businesses. Job Description The Technical Support Specialist serves as the face of Technology...  ...macOS Applications: Microsoft Office 365, ServiceNow (SNOW) Systems & Tools: Active Directory, Microsoft Intune, Azure AD Networking: Remote access (MFA, Cisco VPN),... 
    Servicenow
    Temporary work
    Work at office
    Local area
    Remote work

    Brookfield Asset Management LLC

    Chicago, IL
    1 day ago
  • The Community Solution Education System is seeking an IT Support Analyst to join our onsite support team at The Chicago School in Chicago, IL. You will assist faculty, staff, and students by providing hands-on IT support and user training, ensuring reliable access to technology... 
    Suggested
    Full time

    The Community Solution Education System

    Chicago, IL
    4 days ago
  • DecisionPoint Corporation is seeking two Tier 1/2 Service Desk Analysts to provide customer-facing technical support for the USMEPCOM ENLIST program. You will handle...  ...may be required. You will document interactions in ServiceNow, use approved procedures and knowledge articles,... 
    Servicenow
    Remote job

    DecisionPoint Corporation

    Chicago, IL
    11 hours ago
  •  ...DecisionPoint seeks two Tier 1/2 Service Desk Analysts to provide customer-facing technical support for the USMEPCOM ENLIST program. These positions receive...  .... Analysts document each interaction in ServiceNow, perform approved diagnostic and recovery procedures... 
    Servicenow
    Permanent employment
    Contract work
    Temporary work
    For contractors
    Local area
    Immediate start
    Remote work
    Shift work
    Weekend work

    Decisionpoint Corporation

    Chicago, IL
    2 days ago
  • $67k - $83k

     ...professional who thrives on solving complex technical challenges while delivering exceptional customer support? As a Technology Support Analyst II , you'll play a critical role in...  ...setups, trial support environments, ServiceNow, Cisco video conferencing systems,... 
    Servicenow
    Temporary work
    Work at office
    Remote work
    Worldwide
    Flexible hours

    Kirkland & Ellis LLP

    Chicago, IL
    21 hours ago
  •  ...Technician III in Chicago, IL to provide on-site and remote desktop support for Windows 10/11, printers, and peripherals within a federal...  ...with cross-functional teams. You’ll document incidents in ServiceNow, manage onboarding/offboarding, and maintain IT assets while... 
    Servicenow
    Remote work

    General Dynamics Information Technology, Inc.

    Chicago, IL
    1 day ago
  • Aramex is seeking a D&T Analyst - Local IT support to deliver Level 1-2 IT assistance for North America, primarily remotely with on-site Chicago...  ...a logistics environment. Responsibilities include using ServiceNow for tickets, providing first-line support for warehouse devices... 
    Servicenow
    Work at office
    Local area
    Remote work

    Aramex

    Chicago, IL
    1 day ago
  • NPO USA Inc. seeks a deskside support technician to work onsite at a client location, delivering hands-on IT help to end users on a rapid response service model. You will join a collaborative team that interfaces with a support center and customer IT team, focusing on timely... 

    NPO USA Inc

    Oak Brook, IL
    1 day ago
  • CompômStaffing's client seeks a Desktop Support Technician to join the Chicago, IL team onsite...  ...laptops, and peripherals; incident management in ServiceNow; device configuration and deployment; and collaboration with IT teams on AD, VPN, and #J-18808-Ljbffr Chad Murray -... 
    Servicenow

    Chad Murray - State Farm Agent

    Chicago, IL
    2 days ago
  •  ...Staffing in Chicago, IL seeks a Desktop Support Technician to provide onsite end-user support...  .../software issues, manage incidents via ServiceNow, and support end users including VIP...  ...knowledge of Windows 10/11, Microsoft 365, AD, and endpoint management tools. Onsite work... 
    Servicenow

    Compucom Staffing

    Chicago, IL
    1 day ago
  • $32 - $35 per hour

    End User Support - Data Analyst IV -W2 Chicago IL - Hybrid Job Description: Essential Responsibilities...  ...with Service Desk leadership and technical partners. Write business and...  ...or project delivery. Experience with ServiceNow or a comparable IT service management... 
    Servicenow
    Full time

    PTR Global

    Chicago, IL
    3 days ago
  • $51k - $70k

    The purpose of this role is to provide technical support services to staff enabling them to optimise their productivity. The role is highly...  ...and follow‑through. Document resolution steps clearly in ServiceNow for every ticket worked, including root cause where L1 lacked... 
    Servicenow
    Permanent employment
    Full time
    Contract work
    Temporary work
    Work at office
    Local area
    Flexible hours
    Shift work

    Dentsu

    Chicago, IL
    1 day ago
  • $39.27 - $51.04 per hour

     ...We recognize where you've been, and we support where you're headed. We celebrate...  ...Holiday pay Description The  Technical Analyst , reflects the mission, vision, and values...  ...automation opportunities, and optimized ServiceNow solutions Northwestern Medicine... 
    Servicenow
    Hourly pay
    Full time
    Part time
    Work experience placement
    Local area
    Relocation package
    Flexible hours
    Shift work

    Northwestern Medicine Corporate

    Chicago, IL
    22 days ago
  • $35 - $40 per hour

     ...contacts by phone, email, portal, and approved support channels; verify user details and...  ...Service Desk, help desk, desktop support, technical support, customer support, or managed...  ...A minimum of 1 year of experience using ServiceNow or a comparable ITSM platform to log, categorize... 
    Servicenow
    Hourly pay
    Work at office
    Local area
    Remote work
    Flexible hours
    Shift work
    2 days per week
    1 day per week

    Accenture PLC

    Chicago, IL
    1 day ago
  • $45 - $50 per hour

     ...Responsibilities The Level 2 Service Desk Engineer provides advanced technical support for incidents and service requests that cannot be resolved...  ...applications. A minimum of 2 years of experience with ServiceNow or a comparable ITSM platform, Microsoft Entra ID, Microsoft... 
    Servicenow
    Hourly pay
    Live in
    Work at office
    Local area
    Remote work
    Flexible hours
    Shift work
    2 days per week
    1 day per week

    Accenture PLC

    Chicago, IL
    1 day ago
  • PTR Global in Chicago, IL is seeking an End User Support - Data Analyst IV for a hybrid role. You will analyze Service Desk data, build dashboards...  ..., SQL, Python, and automation tools; experience with ServiceNow or similar ITSM platforms; and strong stakeholder communication... 
    Servicenow

    PTR Global

    Chicago, IL
    3 days ago
  •  ...has an exciting opportunity for a  Technical Business Analyst to join our growing team.  As a  Technical...  ..., trend analysis, and audits with IT support partners. We are seeking a...  ...Required Skills: Experience creating ServiceNow dashboards. Experience using... 
    Servicenow
    For contractors

    IQUASAR LLC

    Chicago, IL
    a month ago
  • $20 - $22 per hour

     ...DescriptionOverview We are seeking a Desktop Support Technician to support IT...  ...requests through the ServiceNow ticketing system.Receive,...  ...hardware deployment processes.Technical Environment Microsoft 365Windows...  ...Insurance (Voluntary Life & AD&D for the employee and... 
    Servicenow
    Contract work
    Temporary work
    Remote work

    TEKsystems

    Chicago, IL
    2 days ago
  •  ...Delivery Expert Help Great Teams Solve Difficult Problems At...  ...creative thinking. Our work supports public-sector agencies and mission...  ..., this person brings broad technical and delivery experience, asks...  ...clear accountability over simply adding more people. Prepare for... 
    Temporary work
    Work at office
    Immediate start
    Flexible hours

    RedMane Technology

    Chicago, IL
    11 hours ago
  •  ...Service Technician to provide hands-on technical support across our maritime and shoreside operations...  ...Microsoft 365, Active Directory, Azure AD/Entra ID, networking, and hardware...  ...Service Management (ITSM) platforms such as ServiceNow, Jira Service Management, or similar... 
    Servicenow
    For contractors
    Seasonal work
    Work at office
    Local area
    Remote work
    Weekend work

    NYC Ferry

    Chicago, IL
    21 hours ago
  • $25.05 - $33.4 per hour

     ...employee relationship managers support you throughout your...  ...onsite in Chicago, IL and provide technical support in a Windows-based enterprise...  ...and service requests using ServiceNow Accurately document...  ...Technologies Entra ID (Azure AD) Ticketing & Support Tools... 
    Servicenow
    Hourly pay
    Minimum wage
    Work at office
    Local area
    Remote work

    CompuCom

    Chicago, IL
    1 day ago
  •  ...Job Description Seeking an SME on Oracle EPCM functional Expert Must have advanced Groovy scripting skills for business rule...  ...experience with Oracle Smart View for reporting, data analysis, ad hoc queries, and Excel-based financial planning. Additional experience... 
    Contract work
    Local area
    Relocation

    cloudtekis

    Chicago, IL
    2 days ago
  • Vireo Health, Inc. is seeking an IT Support Specialist to own and resolve customer IT issues, document steps, and escalate when needed....  ...Android devices and Office 365 apps, with emphasis on Azure and AD administration. Travel up to 60-70% weekly is required; candidate... 
    Work at office

    Renew Cannabis Co.

    Chicago, IL
    2 days ago
  •  .... The role oversees ticket queues, staffing, escalations, VIP support, and continuous improvement of service quality. The Lead will...  ...Government Service Desk Branch Chief and process owners, using ServiceNow data to monitor performance, guide improvements, and ensure effective... 
    Servicenow
    Remote job

    DecisionPoint Corporation

    Chicago, IL
    1 day ago
  • $170.6k - $250k

     ...experienced AI scientist and technical leader who can bridge the worlds...  ...-standard environments to support training and validation use cases...  ...you? You are a recognized expert in both deep learning and autonomous...  ...our YouTube Channel.As ADAS/AD moves towards model-driven... 
    Remote work

    Here

    Chicago, IL
    3 days ago
  •  ...queues, staffing schedules, escalations, VIP support, service quality, knowledge practices,...  ...processes. The Service Desk Lead uses ServiceNow data to monitor performance, identify...  ...Branch Chief, Task 2 process owners, and technical support teams. ~ Coordinate with... 
    Servicenow
    Contract work
    For contractors
    Local area
    Remote work
    Shift work

    Decisionpoint Corporation

    Chicago, IL
    2 days ago
  •  ...Desktop Support EngineerLocation: Chicago, IL - OnsiteFulltime Permanent FTEJob DescriptionDiagnose and troubleshoot technical issues, including account setup, network configuration, software...  ...management and tracking using ServiceNow (SNOW) for accurate inventory control... 
    Servicenow
    Permanent employment
    Work experience placement
    Flexible hours

    AceStack LLC

    Chicago, IL
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Technical Support Analyst: O365/AD Expert | ServiceNow. Be the first to apply!