Desktop Support Engineer
AceStack LLC
Desktop Support EngineerLocation: Chicago, IL - OnsiteFulltime Permanent FTEJob DescriptionDiagnose and troubleshoot technical issues, including account setup, network configuration, software and hardware issuesDeliver hands-on support for a range of hardware including PCs, laptops, and peripherals in a mixed Windows and Mac environment.Perform network troubleshooting, particularly on VPN connections and wireless configurations, integrating with Zscaler.Asset management and tracking using ServiceNow (SNOW) for accurate inventory control.Provide timely resolutions for hardware and software issues, ensuring user satisfaction.Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)Provide prompt and accurate feedback to customersRefer to internal knowledge bases or external resources to provide accurate tech solutionEnsure all issues are properly loggedPrioritize and manage several open issues at one timeFollow up with clients to ensure their IT systems are fully functional after troubleshootingPrepare accurate and timely reportsDocument technical knowledge in the form of KB ArticlesMaintain good relationships with clientsTechnical Experience:Experience level : 6 – 8 years of Technical experience in Windows and MacProficient in managing and troubleshooting Windows and Mac hardware and software; skilled.Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar roleGood understanding of computer systems, mobile devices and other tech productsExcellent problem-solving and communication skillsAbility to provide step-by-step technical help, both written and verbalFamiliarity with ITSM tools like ServiceNow for ticket management.Professional Attributes:Excellent customer service skills and the ability to communicate effectively with non-technical users.Self-starter with the ability to work independently and efficiently.Physical ability to manage IT equipment installations and movements.Adaptable and flexible to meet varying work schedules and environments.
- ...Desktop Support EngineerA Desktop Support Engineer is responsible for install, configure, and maintain desktops, laptops, Cisco Phones and peripherals. Deploy operating systems, software applications, antivirus tools, and updates. Perform imaging, provisioning, and decommissioning...Suggested
Diverse Lynx
Chicago, IL5 days ago - ...Workstation EngineerThe workstation engineer will be responsible for managing all aspects of the corporate desktop, which includes but is not limited to software packaging... ...IT Service ManagementParticipate in desktop support projectsProvide Tier 3 supportAdministration...SuggestedWork at office
1872 Consulting
Chicago, IL1 day ago - ...of the BrainSurf team that provides complete IT management and support to our customers. Managing cloud and on-premise environments, applications... ...on to grow their business. This role has mixed duties in desktop support and systems administration. As an entry level position,...SuggestedCasual workWork at office
- NSC Global is seeking a Desktop Support Engineer to join our growing team in Chicago. The role involves handling help desk requests, troubleshooting desktop hardware and software, and providing hands-on support to end users with a focus on high-quality customer service...SuggestedImmediate start
- Overview NSC Global is currently looking for a Desktop Support Engineer to join our growing company. NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to...SuggestedImmediate start
- ...AssociateThe goal of the Customer Experience Associate (CX Associate) is to ensure Grant Thornton employees receive a high level of support in a timely fashion in a fast-paced environment. Grant Thornton employees are fully billable and require nearly 100% laptop uptime....Work at officeRemote work
Sky Systems
Chicago, IL6 hours ago $20 - $24 per hour
...Join to apply for the Desktop Support Technician role at TEKsystems 3 days ago Be among the first 25 applicants Join to apply for the Desktop Support Technician role at TEKsystems Get AI-powered advice on this job and more exclusive features. Description Onsite Tech Support...Full timeTemporary workWork at officeLocal areaRemote workTEKsystems
Chicago, IL1 day ago$25 - $26 per hour
...Desktop Tech I320 S Canal St, Chicago, IL USA100% onsiteThis role is a walk up tech solution. Working with the two others to provide the best IT experience• What are the TOP 2 required skills that candidates must have? Customer Service and the ability to learn.• What will...Contract workMonday to FridayAA2IT
Chicago, IL2 days ago- ...Our client is looking for a Desktop Support Technician for a 2-month contract in Chicago, IL 60606. Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Our client is a multibillion-dollar company that provides end-to-end...Full timeContract workWork experience placement
NextGen | GTA: A Kelly Telecom Company
Chicago, IL2 days ago - ...JOB TITLE : Desktop & Tech Support STATUS: Full Time FLSA STATUS: Exempt CUSTOMARY HOURS: Varies HOURS/WEEK : 40 DIVISION: St. Vincent de Paul Center DEPARTMENT : Information Technology DIRECT SUPERVISOR : IT Senior Desktop & Tech Specialist Mission Marillac St. Vincent...Full timeLive outWork at office
Marillac St. Vincent
Chicago, IL5 days ago - ...SDI Presence LLC is seeking an Entry Level Desktop Support Specialist to ensure workstations and peripherals are set up with the correct software and configurations. The role involves imaging, deploying machines, and basic troubleshooting in fast-paced environments, with...
SDI Presence LLC
Chicago, IL2 days ago - ...care and advancing medical innovation. We strive to create a supportive and inclusive environment where employees can thrive professionally... .... Position Overview: Insight Hospital is seeking a dedicated Desktop Support Technician to join our IT team. The Desktop Support...Full timeWork at officeMonday to Friday
Insight Hospital and Medical Center
Chicago, IL1 day ago - ...Deskside Support TechnicianDIGIT is seeking a Deskside Support Technician to provide technical assistance to computer users. Answer questions... ...resets, e-mail, directories, standard MS Windows and Mac desktop applications, smartphones and network connectivity.Provides...Contract workFor contractorsWork at officeRemote workFlexible hoursShift work
Empower AI
Chicago, IL3 days ago $30 - $40 per hour
...Illinois Work Type: Onsite Key Responsibilities Provide technical support and assistance to end-users via in-person, phone, email, or... ...customer-friendly manner. Install, configure, and maintain desktop and laptop computers, printers, scanners, and other peripherals...Hourly payContract workRemote work- ...REPORTS TO Director of IT Services Management POSITION OBJECTIVE: The job of Computer Technician is to support all stakeholders using technology hardware and online digital resources to support classroom instruction and to assist the Department/Director of IT Services...Work at officeFlexible hours
Niles Township High Schools District 219
Chicago, IL5 days ago - ...Computer Technician - Network ServicesThis position is responsible for supporting and maintaining Triton College's campus-wide panic alarm system (Help Alert), uninterruptible power supply (UPS) systems, and access control infrastructure (Lenel OnGuard). Key duties include...Full time
Triton College
River Grove, IL5 days ago - ...Computer Technician Provide support & troubleshoot all desktop computer related problems from assessment to resolution, including onsite technical support to assist end users in operations, and use of Audio Visual (A/V) and computer equipment. This includes projectors...Hourly payFull timeWork at office
Triton College
River Grove, IL4 days ago - ...patient care and streamline operations. Job Description: Insight Hospital is seeking a talented and experienced Level 2 Senior Desktop Support Technician to join our IT team. The ideal candidate will have a strong background in desktop support, with expertise in troubleshooting...Full timeTemporary workWork at officeMonday to Friday
Insight Hospital and Medical Center
Chicago, IL1 day ago $55k - $60k
...Desktop EngineerLocation: Remote Exemption Status: ExemptThe Desktop Engineer is expected to provide advanced desktop and end user support as well as assist with the support of server and network environments, including but not limited to Active Directory, Entra ID, network...Work at officeRemote workFlexible hoursAscend Technologies
Chicago, IL5 hours ago$37.24 per hour
...Desktop Technician – Level 2Founded in 2007, DTI (Diversified Technology, Inc.) is a successful African American owned IT Consulting/... ...Chicago's Loop. We focus on providing delivery, staffing, and supported services such as enterprise integration/implementations including...Local areaRemote workDTI
Chicago, IL1 day ago- ...Desktop EngineerThe Desktop Engineer is responsible for all components of the desktop. This includes, but is not limited to, building and supporting the workstation operating system and image, design, maintenance and implementation of automated software distribution technologies...Local areaRemote work
1872 Consulting
Chicago, IL3 days ago $28.57 per hour
...Desktop Technician Level 1Founded in 2007, DTI (Diversified Technology, Inc.) is a successful African American owned IT Consulting/Staffing... ...Chicago's Loop. We focus on providing delivery, staffing, and supported services such as enterprise integration/implementations...Contract workLocal areaRelocationDTI
Chicago, IL6 hours ago- ...Senior Desktop Support TechnicianA global leader in applied safety science, UL Solutions transforms safety, security, and sustainability challenges into opportunities for customers in more than 100 countries. UL Solutions delivers testing, inspection and certification...Contract workWork at office
Samprasoft
Chicago, IL6 hours ago - ...Senior Desktop EngineerChicago (loop) or Dallas – onsite 3 days, work from home 2 daysSummaryThis is a newly created role to support our company's scaling efforts. It's critical we have the right... ...Desktop and End User Computing Engineering, to allow us to grow with minimal...Work at officeWork from home
1872 Consulting
Chicago, IL3 days ago - ...Creates, maintains and updates standard desktop image and software utilizing System Center... .... Collaborates closely with Citrix Engineers in monitoring the Citrix environment and... ...lifecycle. Defines standards for hardware support, including evaluation of drivers, BIOS...Work at office
1872 Consulting
Chicago, IL2 days ago $51.26k - $67.69k
...compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home. No...Job sharingPermanent employmentFull timeContract workWork at officeRelocationFlexible hoursShift workNight shiftWeekend workAfternoon shift1 day per week$110k - $150k
...join us! About the Role AlphaSense is building a new Desktop Software Engineering function within Corporate Technology, and we are looking... ...role. You will lead a team of engineers (not generalist support technicians) who own MDM platforms, write automation, and...Full timeLocal areaShift work$100k - $110k
...networking, and systems administration, with occasional Help Desk support as needed.The position will assess and improve the company's... ...upgrade systems that are not currently running Windows 11, ensuring desktops and other applicable endpoints are brought up to current...Permanent employmentWork at officeLocal area$96.51k - $127.89k
...Systems Administrator is responsible for the secure administration, support, and continuous improvement of the organization’s identity and... ...and Access Administrator Associate (SC-300), Azure Security Engineer Associate, or comparable Microsoft identity certification (...Temporary workFor contractorsWork experience placementLocal areaWorldwideFlexible hours$80k - $95k
...part of an organization that values growth, collaboration, and innovation. We strive to create an environment where employees feel supported and are empowered to excel in their roles. If you're looking for a career with a company that puts people first and makes a...Work experience placementWork at officeRemote work
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