Senior Administrative Assistant

About this role:

Wells Fargo is seeking a Senior Administrative Assistant to provide executive and administrative support for the shared services teams within Global Payments & Liquidity Service (GPL). Learn more about the career areas and business divisions at wellsfargojobs.com .

The Senior Administrative Assistant serves as a trusted partner to leaders and teams, coordinating administrative operations, managing priorities, facilitating communications, and supporting organizational effectiveness across multiple GPL Service functions.

This role also serves as a key coordinator for GPL Service onboarding activities, helping ensure new team members have the equipment, access, resources, and organizational connections needed for a successful transition into the organization. This includes collaborating with hiring managers, onboarding partners, and fellow GPL Admins to drive a positive and efficient onboarding experience.

In this role, you will:

• Support performance of less experienced Administrative Assistance staff and overall effectiveness of team in performing moderately complex to complex administrative tasks
• Be responsible for compiling information, preparing moderately complex reports, and balancing routine general ledger lines or expense accounts
• Perform complex administrative, transactional, operational, or customer support tasks
• Provide a high level of professional support which includes a balance of more experienced level administrative work as well as ongoing ad hoc and project or business initiatives such as planning meetings, tracking deliverables and pulling routine reports
• Assist with selectively referring callers, and answering questions regarding business unit policies and procedures
• Provide subject matter expertise and interpretation of administrative procedures to less experienced staff
• Provide administrative supervision and support to managers in the areas of reporting, customer or business documentation
• Interact with immediate Administrative Assistant team, functional area, and internal peers regarding routine administrative tasks
• Support more experienced level leaders with daily administrative tasks and interact with more experienced leaders across the organization

Required Qualifications:

• 2+ years of Administrative Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Previous knowledge and experience in the financial services industry

• General knowledge of new hire onboarding processes, including coordinating onboarding activities and ensuring a positive employee experience.

• Dependable and accessible, with the ability to prioritize urgent requests and adapt to changing executive needs

• Exceptional follow-up skills, ensuring timely execution, resolution, and communication of priorities and action items

• Ability to manage changing travel itineraries, schedule events, assist with internal and external presentations, accurately manage expense reimbursement, manage a busy calendar and appointments

• Ability to handle confidential material in a professional manner

• Excellent verbal, written, and interpersonal communication skills

• Strong attention to detail and accuracy skills

• Strong organizational, multi-tasking, and prioritizing skills

• Ability to answer and manage multiple phone lines

• Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills

Job Expectations:

• This position will provide on-site support to the location in which the candidate is hired and will provide virtual support to other locations

• Relocation assistance is not available for this position

• This position offers a hybrid work schedule

Posting Location:

• 3440 E. Flair Dr. - El Monte, CA 91731

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date:

* Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.