Technical Account Manager (all genders)
Full-time
Scayle
Company Description
SCAYLE is one of the fastest-growing enterprise commerce platforms in the world, enabling brands and retailers to realize their D2C ambitions. SCAYLE stands for innovation, international collaboration, and a strong focus on data. We believe that stepping outside of our comfort zone and making bold decisions is key to growing both professionally and personally. Instead of seeing problems as obstacles, we approach them as opportunities to find better solutions. We work in an environment that encourages flexibility, creativity, and continuous development. What drives us is the shared motivation to make an impact and actively shape the future of eCommerce.
Job Description
- Own and manage 5-10 enterprise customer relationships from a technical perspective
- Act as trusted advisor for platform usage, integration best practices, and architecture decisions
- Translate complex customer requirements into actionable feature requests and influence the product roadmap
- Map business needs to product features and drive proactive adoption
- Coordinate technical escalations with solution engineering, support, and product teams
- Lead technical QBRs, integration reviews, and roadmap alignment workshops
- Monitor platform health, usage, and KPIs, recommending improvements
Qualifications
- Bachelor’s or Master’s degree in Computer Science, Information Systems, Engineering, or similar experience
- 5+ years in enterprise e-commerce, SaaS platforms, or digital consulting
- Proven experience in technical customer-facing roles such as TAM, Solution Architect, or Senior Consultant
- Deep understanding of e-commerce architectures including Storefronts, APIs, OMS, PIM, CMS, ERP integrations
- Familiarity with headless commerce and MACH principles (Microservices, API-first, Cloud-native)
- Strong skills in reading architecture diagrams, API documentation, and working with REST, GraphQL, and webhooks
Nice To Have
- Experience with platform migrations, pre-/post-sales consulting, and familiarity with SCAYLE, Salesforce Commerce Cloud, CommerceTools, SAP Commerce Cloud (Hybris), or Shopify Plus
Additional Information
All your information will be kept confidential according to EEO guidelines.
Main Benefits
- Flexible working times
- 40% discount on our ABOUT YOU online shop
- Fresh fruits + drinks everywhere
- Language courses (German & English)
- Free sports courses & reduced price for Wellpass membership
- Subsidized public transportation ticket
- Free choice of hardware and operating system (Mac, Windows, Linux) also for private usage
- Modern office in the city center of Hamburg
- International working environment and English as company language
- Agile work environment and cross-functional teams
- Dog-friendly office
- Professional training
- Company pension plan
- Help in relocation and VISA process
(Benefits may vary depending on location)
Simply apply online via our career page - we will get back to you as soon as possible!
A Place Where You Can Be You
We take it as our responsibility to create an environment where everyone feels welcome, exactly as they are. Different backgrounds and perspectives make us stronger and shape our culture in ways that matter. What we stand for internally, we stand for as a brand: acceptance, inclusion, and a fairer approach to fashion.Vacancy posted 14 hours ago
Similar jobs that could be interesting for youBased on the Technical Account Manager (all genders) in New York, NY vacancy
$91.67 per hour
...Strategic Business Reviews Annual Account Plans These are done in partnership with Customer Success Managers(CSM)Field Engineers (FEs),... ...value blockers. Skills: Technical Skills Strong understanding of... ...employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/...Suggested- ...the different stakeholders and technical teams, partner on different... ...requirementsKeep track of key account support metricsAttend weekly... ...maintenance activities, change management, and bug fix releasesYour... ...family or medical care leave, gender identity or expression, genetic...SuggestedFlexible hours
$107.5k - $120k
...leader in Intelligent Content Management. Our platform enables... ...shift.WHY BOX NEEDS YOUTechnical Account Managers help enterprises make... ...Management. This combination of of technical and strategic experiences... ...religion, color, national origin, gender, sexual orientation, age,...SuggestedLive inWork at officeShift work3 days per week$78.1k - $130.3k
...mitigation and Customer Data Management. You can learn more about... ...to delivering high-quality technical support to our customers. Working... ....The role involves direct accountability for customer support cases,... ...status, sexual orientation, gender identity, genetic information...SuggestedFull timeWork at officeLocal area$81.6k - $130.56k
...matters at a company where you matter.YJob Description: Software Technical Account Manager (L-7) DedroneYour ImpactAs a Technical Account Manager... ..., age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other...SuggestedWork experience placement$125k - $160k
OverviewModern Treasury is hiring a Technical Account Manager (TAM) to own the end to end post-sale customer journey from onboarding and implementation... ...or practices based on an individual's race, color, creed, gender (including gender identity and gender expression), religion...Local area$124k - $165k
...Datadog's in-house product experts. The technical solutions team enables Datadog's... ...are happy and successful. A Technical Account Manager (TAM) will continue to provide hands-on... ...citizenship, marital status, disability, gender identity, veteran status, and other characteristics...Work at officeWorldwide- ...Role Harmony is building an enterprise service management platform that runs itself. We need a Technical Account Manager who owns the full post-sale technical... ...race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability...Full timeLocal area
Harmony
New York, NY14 hours ago $99.45k - $112.5k
...contribute: Acting with autonomy, having accountability and being open to new perspectives... ...to meet you. WHAT YOU'LL DO As a Technical Account Manager, you will own the ongoing technical relationship... ...of age, color, disability, gender identity, marital status, maternity,...Work at officeLocal areaFlexible hoursBraze
New York, NY1 day ago- ...commercially driven, intellectually curious account management professional to own and grow a... ...customers’ products, business challenges, and technical needs to recommend the right solutions... ..., religion, sex, sexual orientation, gender identity, national origin, genetic information...Work at officeRemote workFlexible hours
FairCom
New York, NY2 days ago $105k - $125k
...DOViant is seeking a highly skilled and self-motivated Sr. Technical Account Manager to serve as a strategic post-sales thought leader for our most... ...marital status, sex, reproductive health decision making, gender, gender identity, gender expression, age, military status,...Work experience placementLocal area- .... You will be part of a collaborative, technically rigorous, and customer‑focused team where... ...our inspiration. The Technical Service Account Manager in Grain Processing will be directly... ...to work regardless of their religion, gender identity & expression, sexual orientation...Full timeWork at officeRemote work
- ...bewegen und die Zukunft des E-Commerce aktiv mitzugestalten. Stellenbeschreibung Eigenverantwortliche technische Betreuung und Management von 5–10 Enterprise-Kundenbeziehungen Agieren als vertrauenswürdiger Berater für Plattformnutzung, Integrations-Best Practices...InternshipWork at officeFlexible hours
$98.01k - $156.82k
...that matters at a company where you matter.Your ImpactAs a Technical Account Manager at Axon, you're not working a ticket queue — you're embedded... ..., age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other...Work experience placement- ...proactively jump in to solve problems. Our actions reflect our values of honesty, reliability, openness, and humility.Your Role:The Technical Account Manager (TAM) at Treasure AI is a technical specialist role focused on providing advanced platform expertise and implementation...Contract workTemporary workWork at officeFlexible hoursNight shift
$135k - $160k
...streamers around the world while gaining meaningful experience across a variety of disciplines.About the Team We are Roku’s Technical Account Management team for advertising publisher partnerships, owning integration health end to end—from onboarding through mature...Work at officeLocal areaRemote workMonday to ThursdayFlexible hours- The Technical Account Manager will play a crucial role in client relationship management and technical advisory for Lucera Financial Infrastructures. They will act as the primary point of contact for NYC-based trading and technology clients, building deep relationships...
$105k - $115k
...to turn complexity into clarity and create measurable value for consumers, advertisers, and publishers alike.The RoleAs a Technical Account Manager at adMarketplace, you will consistently deliver seamless, high-performing publisher integrations and serve as the trusted...- ...platform enterprises rely on to govern their AI agents safely — and we're growing fast. We're looking for a technical, customer-focused Technical Account Manager to own the post-sale relationship with our customers and make sure they get the best from their Geordie deployment...Full timeDay shift
Geordie Ai
New York, NY14 hours ago - ...HUMAN is looking for a Technical Account Manager to join a dynamic global team supporting strategic partners across the programmatic advertising ecosystem. You will work directly with customers to maximize protection, investigate invalid traffic concerns, and help partners...Full timeWorldwideFlexible hours
The Human Company
New York, NY14 hours ago - ...Description Job Description Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data. All Varonis employees are Customer Success and Technical Account Managers are the tip of the spear. Technical Account...Remote jobFull time
Varonis
New York, NY14 hours ago $185k - $250k
...American clients through their technology transformation journeys, supporting new and long term migration projects. As a Technical Account Manager, you’ll lead strategic technical relationships with some of Kraken’s largest utility and energy clients. This is a high-...Remote jobFull timeWork at officeFlexible hoursShift workKraken
New York, NY14 hours ago- ...The Role This is the customer-embedded technical counterpart at one of NX1's flagship enterprise accounts. You'll be the person the customer's technical organization... ...layer - senior ICs, tech leads, engineering managers - not just the architecture leadership...Full time
Nexus Cognitive Technologies Llc
New York, NY14 hours ago - A leading IT company is seeking an Account Manager to build and maintain client relationships while driving revenue growth. The ideal candidate will have over 5 years of experience in account management, particularly within the tech industry, and possess strong negotiation...
BairesDev
New York, NY1 day ago - ...Amazon Ads is seeking a people manager to lead a team of Technical Account Managers responsible for the technical delivery of over $3 billion in annual advertising revenue across Amazon's streaming video properties. This is a managerial role focused on team development...
Amazon
New York, NY1 day ago $156.2k - $211.4k
Description Amazon Ads is seeking a people manager to lead a team of Technical Account Managers (TAMs) responsible for the technical delivery of over $3 billion in annual advertising revenue across Amazon's streaming video properties, covering linear channels and VOD. This...Flexible hoursAmazon
New York, NY1 day ago$90k - $125k
Senior Technical Account Manager - OTC Pricing Location New York Business Area Data Ref # 10052082 Description & Requirements Bloomberg runs on data. Our products are fueled by powerful information. We combine data and context to paint the whole...Temporary workFor contractorsWork experience placementWork at office- ...we tailor our experience to ensure our employees are creative, productive, and happy.The RoleBlock is looking for a Senior Technical Account Manager to support our Cash App Pay and Afterpay merchants across North America. This team keeps merchants healthy and growing...Work at officeLocal areaRemote workFlexible hours
$90k - $125k
Senior Technical Account Manager - Corporate Bonds Location New York Business Area Data Ref # 10051947 Description & Requirements Bloomberg runs on data. Our products are fueled by powerful information. We combine data and context to paint the whole...Temporary workFor contractorsWork experience placement- ...Technical Account Manager Role Reality Defender is hiring a Technical Account Manager to be the technical backbone of our customer relationships. This role reports to the Director of Customer Success and works closely with Engineering and Product to keep our enterprise...Temporary workWork at officeLocal areaRemote work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Technical Account Manager (all genders). Be the first to apply!
Related searches
- sr technical product manager New York, NY
- technical product manager New York, NY
- senior technical director New York, NY
- technical director engineering New York, NY
- technical business manager New York, NY
- technical superintendent New York, NY
- technical manager food New York, NY
- technical marketing manager New York, NY
- technical integration manager New York, NY
- technical operations manager New York, NY