IT Support / Help Desk Technicians
$21 - $30 per hourUniversity of Utah
Job Description
Job Description
IT Support / Help Desk Technicians
Job Summary
The Department of Biochemistry IT team is looking for an IT Helpdesk Technician to support the Department's research and educational mission. This position will be first line technical support for our faculty, students, and staff. We support a broad array of devices and services, leveraging both University provided solutions, as well as specialized hardware and software to enable research.
Responsibilities
Provide timely support services to employees with first-level technical problems and information technology issues involving desktop, laptop, or network services.
Create and track help desk tickets in the system to ensure prompt and satisfactory resolution to issues.
Install and support licensed and internal software/hardware.
Track computer hardware and software assets.
Assist with provisioning/deprovisioning access and accounts.
Maintain printers and coordinate service repairs.
Repair/troubleshoot desktop and laptop computers, printers, monitors, etc.
Escalate issues as necessary to tier 2/manager or appropriate team/group.
Special Instructions
Requisition Number: PRN45879B
Full Time or Part Time? Full Time
Work Schedule Summary:
Department: 01502 - Department of Biochemistry
Location: Campus
Pay Rate Range: $21.00 - $30.00 DOE
Close Date: 11/09/2026
Open Until Filled:
To apply, visit "">
je-94153d169cac4bd28c7a465eebef5dc0
Vacancy posted 1 day ago
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