VOCATIONAL REHABILITATION TECHNICIAN - 48004765

Job Summary This position works in Palmetto as a Vocational Rehabilitation Technician. The role assists Vocational Rehabilitation Counselors in providing services to eligible individuals with disabilities, coordinating customer activities, and ensuring compliance with Federal and State requirements. Qualifications: Bachelor’s degree from an accredited college or university. Experience in counseling, job placement, job coaching or public vocational rehabilitation program can substitute on a year-for-year basis for the required college education. Responsibilities Assist counselors with contract checklists. Work directly with customers by obtaining and verifying referral information. Receive, track, and submit monthly reports as assigned. Facilitate orientation and assist in processing consumer applications for Vocational Rehabilitation services. Schedule appointments and notify customers of counselor assignment. Conduct preliminary interviews as assigned. Assist in identifying resources of comparable benefits in the community. Assist customers with purchasing of services approved on the IPE. Provide comparison costs for purchases. Complete the authorization process as required. Work with the counselor to ensure that services listed on the IPE are scheduled and completed. Maintain ongoing contact with customers to ensure vocational progress. Assist Counselor and Supervisor with job placement and follow‐up services. Assist Counselor and Supervisor in meeting Federal and State mandates for service delivery. Assist in locating customers when services have been interrupted.Verify customers’ employment and training status. Develop and recruit new vendors. Communicate with community partners to expedite services for new and existing customers. Process files for case closure. Document activities in customers’ case records. Answer phones and file as required. Perform other duties as required. Knowledge, Skills, and Abilities Knowledge of the principles and techniques of effective communication. Knowledge of interviewing techniques. Knowledge of methods of compiling, organizing and analyzing data. Ability to interview clients to identify needs. Ability to provide information and referral services. Ability to locate and develop community resources. Ability to plan, organize and coordinate work activities. Ability to actively listen to others. Ability to communicate effectively. Ability to establish and maintain effective working relationships with others. Additional Information Employee must be productive under tight timeframes, balance multiple and competing priorities and maintain goal‐directed behavior and performance sometimes under stressful conditions; the employee must interact courteously with others; employee’s performance and behavior must demonstrate consideration of the workload concerns of others and must not negatively affect productivity and morale of the unit. Attendance is an essential function of this position. Benefits State of Florida retirement – 3% employee contribution required. 10 paid holidays annually. 104 hours of paid annual leave annually. 104 hours of paid sick leave annually. Health insurance – State pays 80% of premium for individual or family coverage. Life insurance – State pays premium for $25,000 basic term life insurance for full‐time employee. Additional supplemental insurances such as dental, vision, etc. Tax‐deferred medical and child‐care reimbursement accounts available. Equal Employment Opportunity The State of Florida is an Equal Opportunity Employer/affirmative action employer and does not tolerate discrimination or violence in the workplace. The State of Florida supports a drug‐free workplace. Veterans’ preference is available for eligible individuals. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug‐Free Workplace Act. Location

PALMETTO, FL, US, 34221