IT Project Manager
Hotwire Communications
IT Project ManagerThe IT Project Manager is responsible for the end-to-end delivery of network infrastructure projects supporting Fiber-to-the-Home (FTTH) services. This role leads the planning, execution, and completion of new builds, migrations, and network upgrades across diverse property types including high-rise residential, single-family communities, universities, hospitality, and commercial environments.Duties / Responsibilities:Own full project lifecycle: initiation, planning, design validation, execution, certification, and closeoutManage multiple concurrent projects including new network deployments, migrations (off-net to on-net), and capacity upgradesDevelop and maintain detailed project plans, timelines, and critical path tracking (Gantt charts, milestones)Define and control project scope, ensuring alignment with business and engineering requirementsProactively identify risks, dependencies, and constraints; implement mitigation strategiesCoordinate deployment of data center-grade network infrastructure (OLT, routers, switches, transport)Partner with Engineering SMEs to validate designs, capacity planning (uplinks, routing, GPON), and hardware requirementsOversee Bill of Materials (BOM) development and ensure hardware readiness aligns with project timelinesSupport RFP responses with scalable and cost-effective engineering solutionsEnsure adherence to network standards, certification requirements, and operational readinessServe as the central point of coordination across Engineering, Launch, NOC, Sales, Product, and external vendorsLead recurring stakeholder meetings, providing clear updates on status, risks, and decisions neededFacilitate resource allocation and task assignment through ticketing systems (e.g., JIRA, WIRE)Develop, document, and follow standardized workflows for engineering and launch processesProvide clear, concise reporting to executive leadership on project health, timelines, and risksMaintain accurate project documentation, status reports, and audit trailsManage inventory forecasting and procurement to support project timelinesCoordinate site surveys and field validation when requiredEnsure readiness for installations, migrations, and service activationPerform other duties as assigned by Supervisor.Minimum Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.Bachelor's degree in Business, IT, or a related field (or equivalent experience).Minimum 5 years of experience in networking within service provider or enterprise environmentsHands-on experience with network deployments (installation, activation, migrations)Strong understanding of TCP/IP and networking fundamentalsPMP Certification preferred; strong familiarity with PMBOK standards and methodologies.Proficient in project management tools such as MS Project, Jira, and Visio.Working knowledge of the systems development lifecycle (SDLC).Experience managing cross-functional technical projects involving infrastructure, software, and business intelligence.Strong command of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).Exceptional organizational and time management skills, with the ability to manage competing priorities.Excellent analytical and problem-solving abilities with attention to detail.Strong customer service mindset with a collaborative and proactive work ethics.Benefits:We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including:Comprehensive Healthcare/Dental/Vision Plans401K Retirement Plan with Company MatchPaid Vacation, Sick Time, and Additional Holidays (including your Birthday!)Paid Volunteer TimePaid Parental LeaveHotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security serviceEmployee Referral BonusesExclusive Entertainment Discounts/PerksHotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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