Employee Relations Consultant

Employee Relations Consultant JLL empowers you to shape a brighter way. Location: Chicago, IL (Aon Center) Onsite requirement: 3 days in office minimum What this job involves The Employee Relations Consultant assesses and helps resolve employee issues while providing recommendations to mitigate risk for the firm. This role concentrates on addressing gaps in perception, understanding, or performance expectations between employees and management. Moreover, the Employee Relations Consultant recommends solutions that align with JLL's commitment to fair and equitable treatment of its employees and promote JLL's best interests. The Employee Relations Consultant will actively promote collaboration and help all business lines and HR Centers of Excellence working towards supporting the US region. Additionally, they will play a key role in enhancing the ER Center of Excellence (COE) function by actively contributing to the creation of training programs, tools, templates, processes, reference materials, and other projects. This position reports directly to the US Head of Employee Relations. Functions as a collaborative coach, providing guidance and support to the performance team and HR colleagues Partners with the ER Lead to oversee and advise on workforce reduction initiatives, mitigating associated risks Conducts investigations of potential employment law violations, including Title VII, FMLA, ADA, FLSA, and NLRA Independently resolves complex ER cases by gathering relevant information, analyzing findings, and applying company policies to reach conclusions Consults, guides, coaches, and advises senior executives, HR Business Partners, and HR Leadership team members in collaboration with legal on high-risk and complex matters Identifies and resolves employee concerns through recommended actions and oversight Analyzes case trends to recommend HR and business strategies, addressing systemic issues through proactive coaching and training Maintains accurate and exemplary investigation records; provides case management and data entry guidance to colleagues as needed Collaborates on evaluating and refining internal policies and processes to enhance operational efficiency Occasional travel may be required Sound like you? To apply you need to be

TECHNICAL

Extensive knowledge of employment, wage, and hour, FMLA, and EEO laws and regulations Expertise in internal investigation principles Strong project management skills Skilled in gathering, synthesizing, analyzing, and reporting ER data Ability to effectively communicate data, trends, and their impact on the team and company Proficient in Microsoft Office applications, Teams, and other telecommunications software Familiarity with HR systems such as Navex, ServiceNow, or Workday

INTERPERSONAL

Exceptional written and verbal communication skills Proven experience in managing and building high-performing teams Excellent decision-making skills with tact and diplomacy Strong collaboration, conflict resolution, and negotiation skills Results-focused with the ability to coordinate with diverse disciplines Applies relevant actions based on policies, procedures, and business practices Proven integrity and confidentiality skills Maintains neutrality and calm demeanor in tense situations Influences leaders and colleagues, skilled counselor, consultant, and facilitator Cultivates relationships with Legal, Ethics & Compliance, senior business leaders, and HR People Partners

EDUCATION AND EXPERIENCE

Bachelor’s degree in HR, Industrial or Labor Relations or related field (Post-graduate HR or Legal experience preferred) 5+ years of employee relations experience

PREFERRED, BUT NOT REQUIRED

Bilingual Spanish Speaker Compensation Estimated compensation for this position: 105,000.00 – 120,000.00 USD per year Personalized benefits that support personal well‑being and growth 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay Equal Employment Opportunity Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at View email address on click.appcast.io. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page. Jones Lang LaSalle (JLL) does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law, and has equal employment opportunity. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. California Residents only: If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Accepting applications on an ongoing basis until candidate identified. #J-18808-Ljbffr US AMR-Jones Lang LaSalle Americas, Inc.