People Consultant

About the team One of the key drivers to our success is a committed and rigorous emphasis on our people. We believe that our competitive advantage lies in our talent and that we can build a sustainable advantage by attracting, enabling and cultivating the world’s most exceptional people to do the very best work of their careers. Stripe is looking for a People Consultant to join our global team. This Chicago‑based role will support Stripe managers and their teams, primarily in the United States and Canada. People Consultants at Stripe enable and support managers to build and lead successful teams. They have deep HR expertise and they leverage policies, experience, insights, and cross‑functional partnerships – primarily with other People teams – to guide and coach managers, contribute to a culture of high performance, incrementally improve organizational health, and enable compliant, fair, and positive experiences for Stripe. What you’ll do As a People Consultant, you’ll help make Stripe a great place to work and grow. You’ll partner with, coach, enable and advise Stripe’s people managers on all things people‑related: performance management and coaching, career development, employee relations, leveling, manager effectiveness, career development, navigating change, and more. This is a dynamic role that collaborates with Stripe across all levels, functions, and geographies and is a great opportunity to have an outsized impact on the culture of a fast‑moving, scaling, global tech company. Responsibilities Manager Coaching: Provide targeted coaching and consulting to managers at various levels to support their growth and effectiveness across a wide range of people‑related topics, including performance management, career development, conflict resolution, and navigating organizational change HR Policy Expertise: Act as a subject matter expert on a range of HR policies and processes to support managers and employees Legal & Compliance: Work with legal counsel and external consultants to address complex issues and ensure compliance with labor regulations People Programs: Support key talent management initiatives such as annual cyclical programs, performance management, workforce reviews, and employee listening to ensure smooth and timely execution Reorganization Support: Guide and advise on change management and communications for team restructuring efforts Data & Insights: Analyze people and process data and trends to identify gaps in processes, policies, employee experience, or team dynamics User Focus: Ensure excellent employee experiences through key life cycle stages, including onboarding and departure processes Lead with Empathy: Foster a culture of humility, optimism, belonging, and inclusivity Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. 4-8 years of HR experience, including at least 3 years in a client‑facing HR role (e.g., HR Generalist, HR Business Partner, Employee Relations partner), or equivalent experience in a business‑facing role Direct Manager Support: Demonstrated experience independently advising and coaching managers at varying levels on performance management, employee relations, and team culture Legal Knowledge: Working knowledge of employment legislation and practices in the United States, including experience working with legal counsel on complex employee matters Analytical Skills: Strong ability to diagnose problems using data and develop viable solutions Continuous Improvement: Actively seek ways to improve processes and demonstrate initiative to gain support for and implement changes that deliver positive impact Communication: Excellent written and verbal communication skills in English, including the ability to communicate clearly and credibly with managers at all levels Preferred qualifications Fast‑Paced Environment: Experience working in a rapidly growing technology company or large organization AI Fluency: Knowledge and application of AI tools Canadian Employment Practices: Knowledge of employment legislation and practices in Canada Project Management: Proven project management skills with the ability to engage stakeholders effectively and deliver outcomes on schedule Facilitation Skills: Experience facilitating team effectiveness workshops with management teams Office‑assigned Stripe staff in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripe staff in Stripe Delivery Center roles in Mexico City, Mexico, Bengaluru, India, and Dublin, Ireland work 100% from the office. Also, some teams have greater in‑office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in‑person collaboration and learning from each other, while supporting flexibility when possible. The annual US base salary range for this role is $131,600 - $197,400 . Applicants located outside the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. #J-18808-Ljbffr Stripe