Account Manager - Retro Fit Construction

Position Title

This position leads critical preconstruction and estimating operations functions within a retrofit construction division. The role balances employee interests with customer and company objectives, supports sales efforts, and ensures all responsibilities are carried out with a strong focus on total customer satisfaction.

General Accountabilities

• Work closely with business development, operations, finance, safety, and human resources teams.• Organize and manage centralized estimating databases and historical cost information.• Collect and analyze data to estimate time, cost, materials, equipment, and labor required for steel and retrofit construction solutions nationwide.• Maintain directories of suppliers, contractors, and subcontractors.• Support business development efforts through technical expertise, constructability input, and estimating support.• Evaluate client needs and develop solutions that meet budgetary, safety, code compliance, and constructability requirements.• Perform conceptual estimating and budgeting for value engineering opportunities.• Review specifications, plans, bid manuals, and technical documentation to prepare cost estimates.• Author project-specific proposals with detailed scopes, inclusions, and exclusions.• Solicit and analyze subcontractor proposals to ensure compliance with bid requirements.• Evaluate proposals for repair and renovation projects to determine the best overall project fit.• Work occasional evenings, weekends, and overtime as needed.

Business Development Phase

• Participate in business development opportunities by providing technical expertise, cost input, constructability guidance, and best practices.• Support solicitation efforts for both existing and prospective clients.

Preconstruction Phase

• Evaluate bid opportunities based on company capabilities, risk tolerance, workload, and strategic objectives.• Review estimates, budgets, proposals, and scopes of work for completeness and accuracy.• Review contracts and provide recommendations regarding edits or risk concerns.• Assist with development of preliminary construction schedules.• Support project teams in developing detailed schedules and site-specific security plans.• Review project requirements related to staffing, scheduling, techniques, and general conditions.• Lead project turnover meetings and communicate project risks or concerns to operations teams.• Review Job Cost Budgets with project teams.

Construction Phase

• Determine project personnel and equipment requirements.• Coordinate procurement of required materials.• Monitor project progress and financial performance to identify current and potential issues.• Assist with review of change orders, subcontract modifications, and purchase orders when needed.• Support mediation and resolution of back charges, disputes, and claims.

Operational / Entity Management

• Assist with development and implementation of long range operational plans and action plans.• Participate in hiring, employee discipline, and termination processes.• Ensure company policies and procedures are followed on project sites.• Identify operational deficiencies and coordinate corrective actions as needed.• Recommend strategies to reduce costs, improve profitability, and enhance operational performance.• Perform additional duties as assigned.• Travel may be required.

Education

• Bachelor's degree in construction or related field preferred, or equivalent related experience.

Experience

• Minimum 7–10 years of experience within the construction industry.

Field of Expertise

• Knowledge of accepted construction management principles.

Skills

• Experience in preconstruction, estimating, and construction project management.• Strong organizational and prioritization abilities.• Strategic thinking and business acumen.• Effective verbal and written communication skills.• Fiscal management and budgeting skills.• Leadership and problem-solving capabilities.• Ability to work independently and collaboratively.• Strong relationship-building skills with internal and external stakeholders.• Proficiency with construction software and technology systems.

Physical / Environmental Demands

• Repetitive use of hands, wrists, and fingers.• Frequent standing, walking, climbing, balancing, reaching, bending, and crouching.• Climbing ladders and navigating active project sites may be required.• Occasional lifting and moving of up to 10 pounds.• Visual, verbal, and audio functions are essential to the role.

Environmental Demands

• Frequent exposure to outdoor construction environments, including heat, cold, humidity, uneven terrain, and varying weather conditions.• Noise levels on jobsites may be high.