IT Support Engineer
$65k - $80kFull-time
Spectra Defense Technologies
Overview
We are a growing organization expanding our internal IT capabilities and seeking an IT Support Engineer who thrives in a communicative, collaborative, and fast‑moving environment. In this role, you will manage a wide range of technical responsibilities, support daily IT operations, and work closely with our Managed Service Provider (MSP) to ensure smooth and reliable service delivery. This position offers significant opportunities for growth and advancement as our internal systems and infrastructure continue to evolve. Core Responsibilities
We are a growing organization expanding our internal IT capabilities and seeking an IT Support Engineer who thrives in a communicative, collaborative, and fast‑moving environment. In this role, you will manage a wide range of technical responsibilities, support daily IT operations, and work closely with our Managed Service Provider (MSP) to ensure smooth and reliable service delivery. This position offers significant opportunities for growth and advancement as our internal systems and infrastructure continue to evolve. Core Responsibilities
- Manage help desk requests from initial intake through resolution, providing timely and effective support
- Evaluate and resolve technical issues independently while coordinating with the MSP for lower‑priority tasks or specialized support
- Support Microsoft 365 administration including:
- User provisioning and license assignments
- Exchange Online configuration and troubleshooting
- SharePoint and OneDrive access governance, permissions, and site structure
- Microsoft Teams configuration, policies, and basic call flow management
- Microsoft 365 security settings including MFA, conditional access, and device compliance
- Troubleshoot and assist with networking components such as switches, wireless systems, VPNs, DNS/DHCP, and routing basics
- Provision, configure, and monitor virtual machines and assist with environment improvements when needed
- Utilize Microsoft Copilot tools to streamline tasks, enhance documentation, support troubleshooting workflows, and improve service desk efficiency
- Maintain accurate and organized documentation for systems, procedures, and support workflows
- Collaborate with internal teams and MSP partners to ensure clear communication, expectations, and follow-through
- Assist with IT projects such as migrations, upgrades, deployments, and broader infrastructure enhancements
- Monitor endpoints, system updates, compliance states, and overall IT health
- Identify recurring issues and make recommendations to improve user experience and system stability
- 2–3 years of hands-on IT support or IT service desk experience
- Ability to independently manage a full support workload with minimal guidance
- Strong working knowledge of Microsoft 365 and Azure AD administration
- Practical experience with networking fundamentals (TCP/IP, DNS, DHCP, routing, switching, Wi-Fi)
- Familiarity with virtualization concepts and VM operations
- Experience interacting with or coordinating work through an MSP or outsourced IT provider
- Strong communication skills and user-focused support approach
- Ability to prioritize tasks effectively and follow issues through to resolution
- Experience contributing to IT projects or operational improvements
- Exposure to cloud platforms such as Azure or AWS
- Familiarity with Microsoft Copilot or similar AI-assist tools
- Certifications such as CompTIA Network+, Security+, or Microsoft Fundamentals (preferred but not required)
- Strong communication and collaboration abilities
- Reliable and self-directed work style
- Process improvement mindset
- Ability to adapt to a growing and evolving company environment
- Clear opportunities for career growth and advancement
- A supportive environment that values open communication and teamwork
- The ability to shape and influence internal IT processes as the company expands
- Exposure to a wide range of technologies and hands-on project involvement
Vacancy posted 7 hours ago
Similar jobs that could be interesting for youBased on the IT Support Engineer in Alpharetta, GA vacancy
- ...flexible testing options in conjunction with best-in-class service and support, we can redefine the way medicine is managed for patients and... ...precision medicine company. Summary of Position The IT Help Desk Technician is responsible for establishing and...SuggestedContract workInternshipWork at officeFlexible hours
FULGENT THERAPEUTICS LLC
Alpharetta, GA2 days ago - ...IT Procurement Specialist Location: Onshore, Sompo Office Locations (multiple): Alpharetta, GA; Charlotte, NC; Chicago, IL; Conshohocken... ...: IT Finance & Procurement Role Summary The role supports the IT Procurement group by managing key purchasing and contract...SuggestedContract workWork at office
Argyle Infotech
Alpharetta, GA4 days ago - ...IT Procurement Support Role The role supports the IT Procurement group by managing key purchasing and contract administration tasks. Responsibilities include processing requisitions, maintaining contract records, coordinating vendor communications, and assisting IT...SuggestedContract work
$85k - $95k
...and contribute to environmental sustainability. Job Description: We are seeking a versatile and driven on site IT Support & Client Facing Engineer with a strong background preferably in network engineering, project management, and in the Traffic Industry. This...SuggestedWork at officeAPPLIED INFORMATION INC.
Alpharetta, GA5 days ago- ...data science with the goal of delivering diagnostic solutions to some of the most critical questions in healthcare. The IT Support Engineer will be responsible for providing technical support and assistance to computer systems, hardware, software, and networks. Their...SuggestedWork experience placement
CorDx
Alpharetta, GA8 days ago - Description A Brief Overview The IT Support Specialist I is responsible for delivering and improving technology support across all company division locations by exercising independent judgment in how support issues are analyzed, resolved, documented, and escalated...Work experience placementWork at officeLocal area
Hunt Military Housing Shared Services, LLC
Alpharetta, GA3 days ago $23 - $27 per hour
...IT Support Specialist IThe IT Support Specialist I is responsible for providing reliable, timely support for common end-user technology issues while building foundational knowledge of systems and processes. This role supports overall organizational productivity through...Priority Technology Holdings Inc
Alpharetta, GA1 day ago- ...Job Title: Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview Information Systems... ..., and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks...ApprenticeshipWorldwideShift work
US Navy
Roswell, GA8 hours ago - ...a faith-based approach and like-minded local presence with the support and expertise of a trusted national organization. Learn more at... ...across the organization. With a passion for turning NCF staff into IT fans, this role goes beyond reactive troubleshooting by...Work at officeLocal areaRemote workShift work
National Christian Foundation
Alpharetta, GA8 days ago - ...This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks...Hourly payFor contractorsImmediate startFlexible hours
Hardy Industries Inc
Milton, GA19 hours ago - ...Experience with Day-to-day Endpoint Operations and escalations support.Experience developing and testing software packages using... ...Working knowledge of the ITIL framework.Expert End Point Protection Engineering.Experience with Windows 10/11, Active Directory Structure, and...
The Dignify Solutions, LLC
Alpharetta, GA1 day ago - The IT Help Desk Specialist manages the organization’s IT infrastructure and provides end-user support for office, warehouse, and remote environments. Responsibilities include resolving helpdesk tickets, supporting hardware and software, deploying PCs, printers, PDAs,...Work experience placementWork at officeRemote workRelocationFlexible hours
$111k - $211k
Morpheus Enterprise and Morpheus VM Essentials Support EngineerThis role has been designed as ‘’Onsite’ with an expectation that you... ...bases.Collaborate with cross‑functional teams including Product, Engineering, and Sales Engineering to ensure customer success.Senior...Full timeWork experience placementWork at officeLocal areaImmediate start$35 per hour
...On-Call It Field Technician Pc, Mac, Pos And Tv Mounting Location: Multiple U.S. Cities (Local, Onsite Support) Job Type: Independent Contractor (1099) Pay: $35 per hour (on-site) Schedule: Flexible You accept jobs based on your availability Important Note...Hourly payFor contractorsLocal areaRemote workFlexible hours- Discover a more connected careerRAN Support Engineer for Ansco & Associates, LLC in Alpharetta, GA to support pre- and post-launch optimization and alarm management for UMTS/LTE RF networks. Work as a key member of the Network Support Team to facilitate the deployment...Work at officeRemote work
- Network SpecialistJob Location: Coral Springs, FL, Alpharetta, GA, Marietta, GA, Berkeley Heights, NJPositions: 4Employment Type: C2HDuration: Long TermKey Technology: WAN, Network, Cisco, MigrationJob Responsibilities:Set up Layer1 & 2 Protocols (Spanning-Tree modes and...
Veracity
Alpharetta, GA1 day ago $25.66 - $34.72 per hour
...forward-thinking organization. We are currently seeking a Desktop Support Technician to join our team in Alpharetta, Georgia (US-GA),... ...with asset management, network services, software systems engineering, applications development and/or printer maintenance services...Hourly payTemporary workWork at officeLocal areaRemote workFlexible hoursWeekend work- ...Job Description Job Description Senior IT Systems Specialist Rocket IT Client Services Team - Suwanee, GA - Full Time At... ...recommend improvements to our existing strategy, security, and support processes. The ideal Senior Systems Specialist candidate has extensive...Full timeTemporary workWork at officeRemote work
Rocket IT
Suwanee, GA5 days ago - ...encouraged to apply. Tax Terms: W2, 1099 Corp-Corp or 3rd Parties: Yes Description DOC Support: Alpharetta Support and perform systems administrative work, and support IT infrastructure elements as per service deliverables. Manage and understand IT Infrastructure...
Keylent Inc
Alpharetta, GA4 days ago - Setechnical in Buford, GA is seeking a Tier 2/3 IT technician to own escalated tickets, build and deploy systems, and guide client IT projects from planning to completion. This on-site/hybrid full-time role offers real responsibility and autonomy in a team that values...Full time
- ...This isn’t a job for someone who needs hand-holding. It’s for someone who knows what good IT looks like, and wants to be part of building it. What You’ll Do: Own escalated support tickets, you’re the person Tier 1s come to Build and deploy systems, troubleshoot weird edge...Full time
- ContinuServe is seeking a Senior Desktop Support Engineer to deliver day-to-day on-site desktop, laptop, printer, and network support at a client... ...systems and solutions. Responsibilities include maintaining IT infrastructure, coordinating with vendors, and ensuring SLA...Remote work
- The Technical Support Engineer will be responsible for troubleshooting and developing technical solutions related to Lancope’s product solutions for our customers, partners, and field engineers. This role will provide deployment, post-sales, and ongoing system support...Work experience placementRemote work
- ...Cognos migration activities, including Content Store, reports, packages, data sources, and security configurations. Configure and support LDAP/Active Directory integration, user roles, permissions, and platform security. Support testing, performance tuning, production...
Real Soft
Alpharetta, GA2 days ago - ...the future of our communities. This is a Lead Cyber Security Engineering position at Director level, which is part of the job family responsible... ...in the design, engineering, implementation, and operational support of the firm's multi-cloud infrastructure strategy across...
- ...Service EngineerWe are seeking an experienced customer service engineer to install, maintain and troubleshoot SMT Equipment.Be orderly,... ...more years of experience in manufacturing and automation.Customer support preferred.Experience using CAD and CAM software preferred....Contract workTemporary workWork at office
Actalent
Alpharetta, GA1 day ago $75k
...Deployment Technicians to join a rapidly growing Atlanta-based team supporting commercial network infrastructure projects throughout the... ...opportunity to grow into more advanced networking and field engineering responsibilities. You do NOT need to be a senior network...Full timeContract workWork at officeLocal areaRemote workLonewolf Workforce
Alpharetta, GA21 days ago- ...shape the future of our communities.This is a Cyber Security Engineering position at VP which is part of the job family responsible for... ...pipeline design.Manage performance, provide actionable feedback, and support career development for team membersFoster a high-...
- ...Job Description Job Description We are seeking a Support Desk Specialist who will provide phone and remote technical support to clients... ...in the field or at client sites ~3-5 years of related IT experience ~1–5 years of experience in an MSP environment preferred...Remote work
MIS Solutions
Suwanee, GA8 days ago - IT Support Specialist / IT Operations Assistant Hybrid | Corporate Office + Retail Store Support Full-Time About the Role We are seeking a proactive and technically strong IT Support Specialist / IT Operations Assistant to support and enhance our corporate and multi-location...Full timeWork at officeRemote workRelocationAfternoon shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Support Engineer. Be the first to apply!
Related searches
- IT developer Alpharetta, GA
- operations support system engineer Alpharetta, GA
- IT support engineer Alpharetta, GA
- support engineer Alpharetta, GA
- junior application support engineer Alpharetta, GA
- lab support engineer Alpharetta, GA
- technical support engineer Alpharetta, GA
- support escalation engineer Alpharetta, GA
- line support engineer Alpharetta, GA
- senior application support engineer Alpharetta, GA