Roofing Sales Consultant
IBC Roofing
Job Type: Full-Time
Compensation: Commission (details to be discussed)
Reports To: General Manager / Sales Manager Position Summary We are hiring a Roofing Sales Consultant to support the end-to-end client experience in residential and commercial roofing projects. This position combines customer relationship management, project oversight, and operational coordination, with a strong emphasis on client acquisition and service excellence. This is a performance-based role, ideal for individuals who are driven, self-motivated, and thrive in fast-paced, client-facing environments.
Key Responsibilities Client Engagement & Sales Development
Compensation: Commission (details to be discussed)
Reports To: General Manager / Sales Manager Position Summary We are hiring a Roofing Sales Consultant to support the end-to-end client experience in residential and commercial roofing projects. This position combines customer relationship management, project oversight, and operational coordination, with a strong emphasis on client acquisition and service excellence. This is a performance-based role, ideal for individuals who are driven, self-motivated, and thrive in fast-paced, client-facing environments.
Key Responsibilities Client Engagement & Sales Development
- Generate, track, and follow up on leads consistently.
- Develop and maintain a detailed client database.
- Create and implement strategic outreach and follow-up plans to support sales efforts.
- Conduct phone outreach to both new and existing clients.
- Explain contracts and scopes of work, resolving any client concerns or questions.
- Assist customers with the insurance claims process; minimum requirements of inspection and claims filed to be determined by General Manager.
- Meet with insurance adjusters at the customer's property to advocate for claim approvals.
- Conduct on-site roof inspections, take photographs, and upload findings to CRM.
- Review loss reports and assist customers in signing scopes or contracts.
- Participate in the build process and perform final quality walk-throughs.
- Monitor material delivery and check product quality as needed.
- Collect completion photos and submit all required documentation for invoicing and production.
- Enter all customer and prospect information accurately into CRM (e.g., Acculynx).
- Complete and manage paperwork related to contracts, repairs, ITEL sample collection, and production.
- Follow up on outstanding leads, documentation, and collections as needed.
- Maintain clean, organized digital and physical workspaces.
- Dress and present yourself professionally at all times.
- Communicate clearly via phone, email, and in-person interactions.
- Ask thoughtful questions and be prepared with clear, concise answers.
- Be proactive in identifying and solving problems independently.
- Take ownership of responsibilities and complete tasks without repeated follow-up.
- Prioritize high-impact tasks and manage time effectively.
- Maintain punctuality and preparation for all appointments, meetings, and job-site visits.
- Complete work accurately and quickly without sacrificing quality.
- Build collaborative relationships with colleagues and customers.
- Respect the perspectives and strengths of every team member.
- Maintain a clean and tidy workstation and convey professionalism through tone and body language.
- Prior experience in sales encouraged but not required.
- Strong ability to learn sales processes.
- Comfortable with roofing-related tasks, including roof inspections and minor repairs.
- Competency with Microsoft Office (Excel, Word, Outlook).
- Proficiency with CRM systems or willingness to learn quickly.
- Strong written and verbal communication skills.
- Valid driver's license and reliable transportation required.
- Performance-driven compensation plan with growth opportunity.
- Training and support to help you succeed in both sales and project management.
- A professional, supportive, and fast-paced team environment.
- Opportunities to take on leadership and higher responsibility roles over time.
Vacancy posted 2 days ago
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