Customer Solutions Specialist (Accounting, Tax, Bookkeeping)
$19 per hourFoundever
Customer Solutions Specialist (Accounting, Tax, Bookkeeping)
Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference. Foundever is hiring Account Resolution Specialists! As part of our Contact Center Support Team, you will deliver exceptional, personalized support on accounting and tax platforms by guiding customers through QuickBooks features like invoicing, bookkeeping, account setup, and payroll! Experience with basic financial concepts related to bookkeeping and accounting is a plus!
Location: This position is onsite in Wise, VA. Our address is 10431 Pinnacle Dr, Wise, VA 24293.
Work with Us and Enjoy:
- $19/hour
- 100% paid training
- Full time schedules (40 hours per week)
- Benefits including medical, dental, vision, and life insurance
- 401K retirement plan with company match
- Employee discounts
- Referral bonuses
- Experienced leadership
- Employee-focused culture
- Career development opportunities
Responsibilities:
- Support the QuickBooks Online Accountant customers to manage their clients' QuickBooks accounts through inbound phone calls
- Provide a white-glove customer service experience to premium customers
- Guide customers through QuickBooks features including invoicing, bookkeeping, account setup, payroll, and more
- Demonstrate critical thinking and problem-solving skills through complex issues
- Stay knowledgeable and updated on the newest versions QuickBooks and associated products
- Collaborate with peers and partners to ensure the best customer and employee experience
Qualifications:
- Experience with QuickBooks Online required, QuickBooks Online Accountant a plus
- Proven experience in the customer service industry, preferably with involvement of an advisory role
- Exceptional verbal and written communication skills
- Ability to learn new products and quickly adapt to new features/updates
- Experience with or interest in basic financial concepts related to bookkeeping/payroll/Accounting 101
- Certified in QuickBooks ProAdvisor (preferred)
About Foundever Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
EEO Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
FoundeverVacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Customer Solutions Specialist (Accounting, Tax, Bookkeeping) in Wise, VA vacancy
$17.5 per hour
...Foundever is hiring Retention Customer Service Associates in Wise,... ...value, and offering the best‑fit solutions to keep customers engaged.... ...Verify identity, authenticate account holders/authorized users, and... ...renewal conditions (if any), taxes/fees, equipment, installation...TaxLocal area$17 per hour
...Technical Customer Support Representative (Wise, Virginia, US) Technical Customer... ...by assisting customers with a range of accounting and tax platforms and applications. What We... ...systems and tools Recommend product solutions for unique customer needs Why You Should...TaxHourly payLocal area$38.48k
...Wise invites applications for a Student Account Representative in the Cashier's Office.... ...plays a key role in providing exceptional customer service while supporting the College's... ...Hannah Addington, Human Resources Recruiting Specialist @ ****@*****.*** UVA Wise is an...SuggestedWork at officeVirginia Jobs
Wise, VA2 days ago- ...The University of Virginia's College at Wise invites applications for a Student Account Representative in the Cashier's Office. This role handles payments for tuition, housing, meal plans and related inquiries, delivering courteous service to students, parents, faculty...SuggestedWork at office
The University of Virginia's College at Wise
Wise, VA4 days ago $72k - $80k
...insurance Flexible Spending Account Paid Time Off, Retirement Savings... ...required. Impact Recruiting Solutions is currently seeking a... ...supporting internal and external customers nationwide. Qualifications... ...immediate vesting Company-paid tax-free Health Savings Account (...TaxFull timeImmediate startVisa sponsorshipMonday to FridayFlexible hours$14.45 - $18 per hour
...information and understand their tax situation Prepare complete... ...Experience interacting with customers or clients in a service‑... ...information and identifying solutions Comfort using digital tools... ...Qualifications Bachelor’s degree in accounting, finance, or a related field...TaxHourly payMinimum wageTemporary workSeasonal workWork at officeLocal areaWeekend workAfternoon shift- ...clients on digital, self-service solutions including ATMs, Online and... ...branch team members or specialist. # Understand the importance... ...as secondary contact for new account openings and problem resolution... ...accidental death and dismemberment, tax-preferred savings accounts,...TaxFull timePart timeWork at officeNight shiftWeekend work
- ...reporting, compliance, and planning needs. Backed by decades of accounting experience, our team is dedicated to serving clients with... .... About the Role We are seeking motivated and detail-oriented Tax Interns to join our team for the upcoming tax season. As a Tax...TaxInternshipSeasonal workWork at office
$14.23 - $17.5 per hour
...Responsibilities This role is responsible for providing superior customer service support to Transportation Providers by addressing... ...Spouse/Child) Health Care and Dependent Care Flexible Spending Accounts Pre-Tax and Post --Tax Commuter and Parking Benefits 401(k)...TaxTemporary workFlexible hoursModivCare Solutions, LLC
Norton, VA1 day ago$14.23 - $17.5 per hour
...Dispatcher / Customer Advocate Are you passionate about making a difference in people's lives? Do you enjoy working in a service... .../Child) ~ Health Care and Dependent Care Flexible Spending Accounts ~ Pre-Tax and Post --Tax Commuter and Parking Benefits ~401(k)...TaxTemporary workFlexible hours- ...a Medical Receptionist Responsible for providing excellent customer service checking in patients, receiving payments, and assisting... ...Provides clerical and logistical support Oversees patient accounts and financial responsibilities Education and Experience Requirements...Temporary workWork at office
- H&R Block is looking for a seasonal Operations Technical Specialist in Norton, Virginia to support their tax office network. You'll ensure operational readiness by assisting with setup, maintenance, and logistical support for offices. Your responsibilities include performing...TaxSeasonal workWork at officeFlexible hours
$725 - $2,026 per month
...travel within roughly 60 minutes of your homeAdditional info:As a 1099 contractor, you may deduct $0.725/mile in 2026 (check with your tax advisor)Streamlined documentation with our proprietary emr systemQuick onboarding—you could be up and running in 3 to 4...TaxExtra incomeFor contractorsReliefFlexible hoursShift workNational Recruiters
Wise, VA2 days ago$69k
...remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer Remote,... ...verbal communication and relationship-building skills Sales or customer service experience is helpful but not required...Remote jobWork from homeFlexible hoursHMG Careers
Norton, VA3 days ago$725 - $2,026 per month
...within roughly 60 minutes of your home Additional info: As a 1099 contractor, you may deduct $0.725/mile in 2026 (check with your tax advisor) Streamlined documentation with our proprietary emr system Quick onboardingyou could be up and running in 3 to 4 weeks...TaxExtra incomeFor contractorsReliefFlexible hoursShift work- ...able to cope with frequent contact with the general public and customers while meeting deadlines under pressure. Must be able to work under... ...on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend amount to be determined. #J-18808-Ljbffr...TaxTemporary workShift workNight shift
Fusion Medical Staffing
Norton, VA1 day ago $17 per hour
MTM Health in Norton, VA is hiring Customer Care Representatives to be the frontline ambassadors, handling inbound calls from members, clients, and facilities. This on-site role offers $17.00 per hour, with $19.00/hour for bilingual English/Spanish, plus extra pay for...Hourly payNight shiftWeekend workAfternoon shift$11 - $15 per hour
...(Weekdays + Weekend Availability Required) Time Type Part time Customer Service Representative We want you to join our team as a Customer... ...a Competitive Company Match Flexible Spending/Health Savings Accounts Tuition Reimbursement Your key responsibilities: You will greet...Weekly payTemporary workPart timeLocal areaFlexible hoursShift workNight shiftWeekend workWeekday work$17 per hour
...Job Description Job description: FalconTek is a GovCon Solutions and Services provider that supports Federal Agencies, State Governments... ...Emergency Medical Transportation Program and we have multiple Customer Service Representative Openings. Location: 798 Park Ave NW,...Hourly payContract workMonday to FridayShift workDay shiftCITADEL FEDERAL SOLUTIONS LLC
Norton, VA11 days ago- ...Title Essential Job Functions: Ensure efficient and courteous customer service at all times in support of the company mission to "Run... ...and products we provide. Whether your passion is baking, accounting, or trucking, Food City has a promising career opportunity for...Weekly payLocal areaFlexible hoursShift work
Food City
Wise, VA1 day ago - ...Essential Job Functions:Provide efficient and courteous service to customers at all times.Follow the proper procedures of packaging a... ...services and products we provide. Whether your passion is baking, accounting, or trucking, Food City has a promising career opportunity for...Weekly payLocal areaFlexible hours
Food City
Wise, VA2 days ago $15.5 - $22.09 per hour
...balancing credit cards, reviewing and correcting errors on the missing ticket report, performs closing procedures to ensure proper account balance, perform referral and precertification and prepares information for audit purposes. Requirements: Required High School diploma...Full timeWork at officeShift workRotating shift$16.06 - $24.09 per hour
...About the Role The seasonal Operations Technical Specialist supports the operational readiness of H&R Block's seasonal tax office network. This role ensures offices are fully equipped, functional, and aligned with brand standards by providing hands-on operational,...TaxMinimum wageTemporary workPart timeWork experience placementSeasonal workWork at officeLocal areaRelocationFlexible hoursH&R Block
Norton, VA1 day ago- The seasonal Operations Technical Specialist supports the operational readiness of H&R Block’s seasonal tax office network. The role ensures offices are fully equipped, functional, and aligned with brand standards by providing hands‑on operational, technical, and logistical...TaxPart timeWork experience placementSeasonal workWork at officeRelocationFlexible hours
$790 per week
Join a paid focus group panel from home and earn up to $790 a week. Focus Group Panel connects everyday people with remote focus groups, surveys, and product tests from brands you already know. You qualify if you're comfortable sharing your opinion — no experience, no ...Full timePart timeRemote workFocus Group Panel
Wise, VA4 days ago- ...Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactions...Contract workPart timeLocal area
Dollar Tree
Wise, VA16 hours ago $13.6 per hour
...Operations FLSA Status: Non-Exempt Reports To: Store Manager SUMMARY The Sales Associate is responsible for providing quality customer service and driving product sales. The Sales Associate is knowledgeable in each product area or department in our store. Upholds...Hourly payPart time$17 per hour
...Now Hiring: Customer Care Representatives At MTM Health, it's more than transportationit's personal. We believe every passenger deserves compassion, dignity, and exceptional service. To make that happen, we're looking for passionate, driven individuals who want to...Hourly payWork at officeImmediate startNight shiftWeekend workAfternoon shift- ...Customer Service Representative Location: 500 Hawthorne Dr. NE, Norton, VA, 24273, United States Job Category: Customer Service Representative- Full Time, Replacement Employee Type: Full Time Regular Required Degree: High school Description Summary Frontier...Full time
- ...Functions: Always provide efficient and courteous service to customers. Assist in food service production, in preparing sandwiches... ...orders according to company policy. Receive and be accountable for all funds taken for each transaction. Keep workstation,...Work at officeLocal areaImmediate startNight shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Solutions Specialist (Accounting, Tax, Bookkeeping). Be the first to apply!
Related searches
- full time remote customer service representative Wise, VA
- customer Wise, VA
- automotive customer service representative
- immediate hire customer service representative
- night shift customer service associate
- contract customer service representative
- weekend customer service associate
- pharmaceutical customer service representative
- distribution customer service representative
- customer service representative collector