Insurance Representative

You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary

Our client is seeking an experienced Insurance Representative to professionally interview and schedule patients for outpatient services, including preregistration. The primary goal of this position is to maximize patient and physician satisfaction throughout the institution by efficiently coordinating schedules, communicating patient instructions, and ensuring financial responsibilities are met.

Key Responsibilities

• Professionally interview and schedule patients for outpatient services, including preregistration.
• Coordinate patient schedules to maximize satisfaction for both patients and physicians.
• Communicate patient instructions, physician order requirements, and authorization requirements to relevant parties.
• Maintain scheduling and preregistration accuracy according to department standards.
• Create estimates for patient financial responsibility and collect co-payments and deductibles.
• Ensure patients meet hospital financial policies and transfer cases to appropriate departments for complex situations.

Qualifications

• 2+ years of healthcare experience, preferably in Insurance Verification or Radiology Scheduling.
• Advanced insurance knowledge, particularly in PPO/HMO/Government payers and radiology authorization nuances.
• Proficiency in handling high-volume, escalated calls with professionalism in a call center environment.
• Technical literacy in medical terminology and EMR systems.
• Expertise in ICD-9/ICD-10 coding is preferred.
• Prior experience in a dedicated Radiology Center is preferred.

Skills

• Technical maturity in medical terminology and EMR systems.
• Strong communication and interpersonal skills to manage client interactions effectively.

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

Required Employment / Compliance Language
The position is in compliance with employment laws in the state of Florida.

* We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).


Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we're dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

* As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.