Risk Analyst
Acosta Inc
Overview The Risk Analyst supports the Risk Management team in administering the company’s claims programs, with a primary focus on Workers’ Compensation and casualty claims. This role assists with claims reporting, documentation, coordination with third-party administrators and insurers, and follow-up with internal stakeholders to help ensure timely, accurate, and effective claims resolution. Responsibilities Review incoming claims to determine validity, completeness, liability, exposure, and whether additional documentation is needed. Coordinate with third-party administrators, insurers, internal departments, vendors, and legal counsel to support accurate and timely claims handling and resolution. Monitor claim status, manage multiple claims simultaneously, and prioritize work based on urgency, complexity, financial impact, and legal status. Gather and evaluate supporting documentation, including incident reports, contracts, correspondence, and other relevant claim materials. Collaborate with internal and external resources to develop action plans that move claims toward resolution. Prepare claims reports, summaries, recommendations, and updates for internal stakeholders and management. Identify claim trends, recurring issues, or potential risk areas that may require escalation, policy updates, or risk mitigation strategies. Provide guidance to field teams on incident reporting procedures, claims documentation, risk practices, and safety-related expectations. Support compliance with applicable laws, regulations, company policies, and workplace safety standards related to claims, risk, and safety. Education and Experience Associate or bachelor’s degree in Risk Management, Insurance, Business, or a related field preferred; equivalent experience will be considered. 1–2+ years of related claims, risk management, insurance, or administrative support experience required. Experience with Workers’ Compensation, casualty claims, or claims handling preferred. Basic understanding of insurance terminology, claims processes, risk management practices, and workplace safety standards. Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint. Experience with claims management or risk management systems preferred; willingness to learn required. Knowledge, Skills, and Abilities Knowledge of risk management, insurance, loss control, Workers’ Compensation, claims processes, OSHA regulations, and workplace safety standards. Strong organizational skills with the ability to manage multiple claims, programs, priorities, and deadlines. Excellent written and verbal communication skills, including the ability to prepare reports, documentation, summaries, and stakeholder updates. Strong analytical and problem-solving skills with the ability to evaluate claim information, identify trends, and recommend practical solutions. Ability to work independently, exercise sound judgment, maintain confidentiality, and handle sensitive information appropriately. Ability to collaborate cross-functionally, influence others, and support safety, compliance, and continuous improvement goals. Ability to adapt to changing regulatory requirements, business needs, and organizational priorities. #J-18808-Ljbffr
$50k - $70k
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$200k - $300k
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$23 - $27.02 per hour
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