IT Operations Specialist
Virtual Vocations Inc
Seeking a proactive and service-oriented IT Operations Specialist to provide day-to-day technical support and manage the operational aspects of a remote IT environment, including troubleshooting hardware and software issues, managing IT equipment, and overseeing software subscriptions and vendor contracts. Key responsibilities: Administer workplace technology platforms and assist with identity and access management Maintain an accurate inventory of software applications, manage software licenses, and oversee vendor contracts and renewals Provide Tier 1 and Tier 2 technical support for employees, ensuring timely resolution of IT requests Required qualifications: 2+ years of experience in IT helpdesk, desktop support, or IT operations Strong troubleshooting skills across laptops, operating systems, and SaaS applications Experience provisioning and managing macOS devices Familiarity with identity and access management and business productivity platforms Strong organizational skills to manage multiple requests and deadlines simultaneously
Vacancy posted 2 days ago
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