Investment Onboarding Specialist

Job ID: MAMCGLOBALR361224EXTERNALENGLOBALRequisition: R_361224Company: MercerLocation: New York, United States of AmericaEmployment type: RegularCategory: ConsultingIndustry: Real EstateSalary: 145000Posted: 2026-10-08

We are seeking a talented individual to join our Investments and Retirement team at Marsh. This role will be based in New York. This is a hybrid role that has a requirement of working at least three days a week in the office. 

 

This role will assist the US investment operations for Mercer’s Direct Investment Unit (DIU). The DIU is an investment management team that provides multi-asset solutions to clients. The DIU manages funds and separately managed accounts for a variety of client types. This role will be working closely with our trading and operations teams in New York as well as collaborating with our international DIU colleagues.

 

We will count on you to:  

• Project manage and coordinate all aspects of client onboarding, strategy launches/closures, and restructures
• Create and oversee full end-to-end transition plans and runbooks. This needs to cover both the client’s transition requirements and any internal data and system requirements, changes to operational procedures, and technology requirements
• Co-ordinate with operations and external outsourced operational providers, to ensure impact of any changes is fully understood and managed safely
• Support Legal with both client documentation (IMAA co-ordination / letters of authority etc.) and also any trading / operational onboarding for new trading agreements and custody/clearing requirements
• Contribute to post-implementation reviews and ensure lessons learned are implemented
• Build and maintain internal and external relationships with key stakeholders, attend client mandate meetings as needed, providing status updates and flagging issues for escalation
• Manage multiple concurrent events (onboarding, account opening, market opening simultaneously)
• Coordinate with US regulatory and compliance teams on implementation requirements

What you need to have:   

• At least 5 years' relevant investment operations or implementation experience
• Proven experience with project management of complex client implementation and transition projects
• Experience managing multiple concurrent projects in a fast-paced environment
• Strong understanding of investment operations, asset servicing, and client onboarding processes
• Experience managing relationships with external service providers, custodians, and fund administrators
• Familiarity with US investment management regulatory landscape and operational requirements
• Bachelor’s degree in finance, economics or business-related field

 

What makes you stand out?  

• Familiarity with Charles River order management system, Bloomberg and Smart Sheets project management software
• A background in Investment Operations in an asset management firm
• Advanced education (e.g. MBA) or industry relevant certifications
• A broad awareness of the technological underpinnings of operational systems

 

 

Why join our team:  

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients and communities. 
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

 

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting View email address on click.appcast.io.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

The applicable base salary range for this role is $68,400 to $136,800.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.