IT Support Specialist

Orbit Vertex, a leading technology company based in Orlando, FL, is seeking a full-time IT Support Specialist to provide essential technical assistance to employees and clients in the aerospace and defense sectors. As an IT Support Specialist, you will troubleshoot hardware and software issues, assist users with technology-related problems, and ensure the smooth operation of our IT infrastructure. Your responsibilities include remote and on-site support, installing and configuring software, and maintaining IT systems. You will join a dedicated IT team in our modern Orlando office, equipped with state-of-the-art technology. Collaborate with other professionals to deliver top-notch support services in a productive and innovative environment. The annual compensation for this position ranges from $86,000 to $111,506, depending on the candidate's skills and experience. While the specific benefits are not detailed, they typically include health insurance, retirement plans, and possibly other perks such as paid time off and professional development opportunities. The role requires a bachelor's degree in a relevant field and several years of experience in the industry. Employees are expected to perform a variety of tasks, including project management, client interaction, and data analysis, using tools like project management software, analytical tools, and communication platforms. The workplace is usually an office environment, though remote work options may be available. The position demands strong communication skills, problem-solving abilities, and a proactive approach to work. To succeed, you should have a strong IT support background with experience in troubleshooting and resolving technical issues. Proficiency in Windows and macOS, familiarity with common software, excellent communication skills, and the ability to work independently and in teams are essential. Troubleshooting hardware and software issues assisting users with technology-related problems ensuring the smooth operation of IT infrastructure providing remote and on-site support installing and configuring software maintaining IT systemsExperience in IT support proficiency in Windows and macOS operating systems familiarity with common software applications excellent communication skills ability to work independently and as part of a team #J-18808-Ljbffr Orbit Vertex