Office Administrator

Job Description Job Description We are seeking a reliable, organized, and professional Office Administrator to support the daily operations of the site office and assist residents, vendors, and management staff. This position plays an important role in maintaining smooth office operations and providing excellent customer service to the community. The ideal candidate is detail-oriented, able to multitask in a fast-paced environment, communicates professionally, and is comfortable handling administrative tasks, resident inquiries, and coordination with vendors and contractors. Responsibilities Answer phones, emails, and resident inquiries in a professional and courteous manner Assist residents with forms, registrations, parking decals, pool fobs, and general community information Prepare and process correspondence, notices, and administrative documents Maintain organized records, files, and databases Coordinate with vendors, contractors, and service providers regarding scheduling and access Assist management with violation tracking, work orders, and maintenance requests Support meeting preparation, including agendas, packets, and resident communications Monitor office supplies and maintain general office organization Assist with community events, projects, and operational needs as assigned Qualifications Prior administrative or office experience preferred Customer service experience strongly preferred Strong written and verbal communication skills Proficiency in Microsoft Office (Word, Excel, Outlook) Ability to prioritize tasks and manage multiple responsibilities Professional demeanor and problem-solving skills Ability to maintain confidentiality and professionalism in sensitive situations Property management or HOA experience is a plus, but not required Preferred Skills Experience working with residents, boards, or vendors Familiarity with office scheduling and document management Ability to handle difficult conversations professionally and calmly Strong attention to detail and follow-through