OPERATIONS MANAGER

Job Requisition ID: 56650Opening Date: 06/23/2026Closing Date: 07/07/2026​Agency: Department of Human ServicesClass Title: PUBLIC SERVICE ADMINISTRATOR - 37015Skill Option: General Administration/Business Marketing/Labor/PersonnelBilingual Option: NoneSalary: Anticipated Salary: $9,785- $11,253 per month ($117,420 - $135,036 per year)Job Type: SalariedCategory: Full TimeCounty: MadisonNumber of Vacancies: 1Bargaining Unit Code: NoneMerit Comp Code: Confidential Exclusion from RC063 Collective Bargaining CoverageA resume is highly encouraged to evaluate your qualifications and skills as part of your application. Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application if you decide to provide one.When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.Why Work for Illinois?Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something bigger—something that touches the lives of every person who calls Illinois home.No matter what state career you're looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.Position OverviewThe Division of Behavioral Health and Recovery is pleased to announce an opening for an Operations Manager to supervise the Staffing and Control Units for the Alton Mental Health Center. The Alton Mental Center is seeking to hire an energetic and detailed-oriented professional to direct and oversee professional personnel in the Operations and Staffing Units. Alton Mental Health Center strives to provide equitable access to social/human services, supports, programs and resources to enhance the lives of all who we serve.Essential FunctionsServes as the Operations Manager for the Alton Mental Health Center Staffing and Control Units.Serves as full-line supervisor.In collaboration with the Labor Relations Specialist and Human Resources Director of the facility, manages the pre-disciplinary process for the Nursing division.Serves as the hearing officer for level 1 grievances for the nursing division.Participates in a variety of hospital meetings.Evaluates services by conducting ongoing audits (e.g., performance improvement) of services provided in adherence to established goals and standards.Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.Minimum QualificationsRequires knowledge, skill and mental development equivalent to completion of four (4) years of college.Requires three (3) years of progressively responsible administrative management experience overseeing operations and staffing for a public or private organization.Preferred QualificationsThree (3) years of professional experience developing and implementing policies and procedures for a public or private organization.Three (3) years of professional supervisory experience assigning work, providing guidance to subordinates, recommending counseling and/or discipline following collective bargaining agreements, training staff and approving time off.Three (3) years of professional experience working with human resources and labor relations rules, regulations and procedures.Three (3) years of professional experience working with labor relation activities, including grievances and contract interpretations, while utilizing ethical practices and procedures.Three (3) years of professional experience in a private or public organization maintaining confidentiality and handling sensitive information with professionalism.Conditions of EmploymentRequires ability to pass the IDHS background check.Requires ability to pass a drug screen for drugs prohibited from recreational use under Illinois Law.Requires the ability to work after business hours, weekends and holidays.Requires the ability to utilize office equipment including personal computers.This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.*All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description.Work Hours: Mon - Fri, 8:00am - 4:30pm; 1-hour unpaid lunchHeadquarter Location: 4500 College Ave, Alton, Illinois, 62002Division of Behavioral Health and RecoveryAlton Mental Health CenterNursing Services/Staffing and Control OperationsWork County: MadisonAgency Contact: View email address on click.appcast.io Group: Leadership & Management; Social ServicesAbout the Agency:The Illinois Department of Human Services uplifts individuals and communities across Illinois. Our mission is to respond to the needs of all people in Illinois so they can lead healthy, safe, and enriched lives. Our vision is the future we are shaping with dignity and the well-being for everyone in Illinois. Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion, Accessibility, Responsibility, and Equity.As a State of Illinois employee, you will receive a robust benefit package that includes the following:A Pension ProgramCompetitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance3 Paid Personal Business Days annually12 Paid Sick days annually (Sick days carry over from year to year)10-25 days of Paid Vacation time annually - (10 days in year one of employment)Benefit time modified for part-time, 12-hour, & non-standard work schedules (as applicable)13 Paid Holidays annually, 14 on even numbered yearsFlexible Work Schedules (when available dependent upon position)12 Weeks Paid Parental LeaveDeferred Compensation Program - A supplemental retirement planOptional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)Federal Public Service Loan Forgiveness Program eligibilityGI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans5% Salary Differential for Bilingual PositionsCommuter Savings Program (Chicago only)For more information about our benefits please follow this link: of Economic Interest:This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.APPLICATION INSTRUCTIONSUse the “Apply” button at the top right or bottom right of this posting to begin the application process.If you are not already signed in, you will be prompted to do so.State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.If you have questions about how to apply, please see the following resources:State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job AidNon-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:View email address on click.appcast.io@SIL-P1.ns2cloud.com