Chief Operating Officer

Experienced COO OpportunityWe are an enterprising, innovative, and ambitious Estate Planning Law firm in South Orange County, on track for aggressive growth. We are looking for an experienced COO to take us to the next level and beyond.This is an executive-level position, responsible for all phases of Firm Administration: Finance, Business Systems, Human Resources, Legal Production, and Facilities.This position is responsible for overseeing and improving both our people and our systems. Our Chief Operating Officer will be on site and responsible for planning and managing the day-to-day operations of the Firm, and for implementing Firm policies and procedures under the general guidance and supervision of the managing director.What you can do is important. Who you are is equally important. The right person for this role must:Not only adapt to change but drive itProvide solutions, not just uncover problemsHave a high energy levelHave thick skin and high empathyHave a sense of humor in equal measure to your sense of compassionHave keen conflict resolution skills (not conflict avoidance skills)Be metrics-driven and KPI-obsessedWe need someone with the experience and maturity to keep the Firm's needs at the forefront and work closely with the Owner and key staff on strategy, policy, problem-solving, and decision-making.The ideal candidate understands that you cannot manage what you do not measure – and can help us figure out how to build systems to ensure we can measure and manage effectively.We need a COO who is a superstar savant of project management and systems development, who will be invested in making important contributions to the operating and financial success of the Firm.Our ideal candidate is not just comfortable with growth and change but thrives in an environment where people are constantly looking to improve the business and themselves. We have a growth-focused environment.Working with us can prove to be the best job you've ever had or the most frustrating … depending on your flexibility, team spirit, commitment to clients, and your realistic expectations about what it's like to work in a fast-paced, growing business with a passionate and enterprising owner.Prior legal experience is not required. If you don't know California Probate Law, you need to commit to getting up to speed quickly because you will be expected to make sure cases and clients are getting the attention they need and that the staff is following the rules and our systems.Salary is dependent upon experience and includes an incentive program commensurate with performance. We will define specific KPIs for expected law firm growth, profitability, and culture.We have put a lot of energy into building our "A team". Our COO is a key member of the firm; it is crucial that we get this right! Our process might take a little longer than you're used to…but it's worth it. If you take the time to read this ad and follow the instructions to apply, we will be excited for the chance to learn more about you.To apply, please follow the instructions carefully. Qualified applicants will be asked to complete a written interview — this helps us assess your communication and critical thinking skills.This will be a multi-step interview process so we can get to know each other and make sure we are a good fit; this is the first step. If you are not excited about a thorough interview process where we get a real opportunity to know each other better, please don't apply.Our offices are in San Clemente, CA, Laguna Hills, CA, and Rancho Santa Margarita, CA (you must be able to travel regularly between these three locations).