Customer Service Representative - State Farm Agent Team Member

Responsive recruiter


Benefits:

• Simple IRA
• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development
• Company parties

Company Overview: Chris Ahles - State Farm Agent, a prominent player in the insurance industry, is seeking dedicated and customer-focused individuals to join our team as Customer Service Representative - State Farm Agent Team Member. Committed to delivering exceptional service, we provide a collaborative work environment that values teamwork, professionalism, and ongoing development.

Job Description: As an Customer Service Representative - State Farm Agent Team Member, you will be a key point of contact for our clients, providing timely and accurate information while ensuring a positive customer experience. This role involves addressing inquiries, resolving issues, and offering support on a variety of insurance-related matters. Your primary responsibilities will include:

• Responding promptly to customer inquiries via phone, email, and live chat.
• Providing information about insurance policies, coverage details, and claims processes.
• Assisting clients with policy changes, updates, and renewals.
• Investigating and resolving customer issues or concerns with empathy and professionalism.
• Maintaining accurate and up-to-date customer records.

Qualifications:

• Exceptional communication and interpersonal skills.
• Previous experience in customer service, preferably in the insurance industry.
• Detail-oriented with strong problem-solving abilities.
• Ability to handle challenging situations with empathy and professionalism.
• Proficient in computer applications and customer relationship management (CRM) software.

Requirements:

• High school diploma or equivalent; college degree is a plus.
• Knowledge of insurance regulations and industry practices (training will be provided).
• Ability to adapt to a fast-paced work environment.
• Strong organizational and time-management skills.
• Willingness to participate in ongoing training and professional development.

How to Apply:
Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance sales, we want to hear from you!

Chris Ahles - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.


Compensation: $45,000.00 - $65,000.00 per year


My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in White Bear Lake, MN and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.