Director - Agentic AI and API, Product Management Technical
Full-time
Mastercard
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary
MasterCard Data & Services enables customers across industries and geographies to make smarter decisions and reach better outcomes with a tailored portfolio of solutions beyond the transaction. • We harness the power of real-time, anonymized, aggregated transaction data; powerful software platforms; and a wealth of expertise
• We empower customers to make better data-driven decisions by unlocking a holistic view of consumer behaviour beyond their four walls and distilling actionable insights from data
• We work with financial institutions, retailers, telecommunications organizations, travel companies, and more The MasterCard Data & Services Payment Reconciliation Intelligence Program Global Product Management team is seeking an accomplished technology-focused Product Manager to support the evolution of its products to include AI intelligence and API enablement. This person will lead a team of product managers and oversee key activities including execution of AI and API use cases, management of the roadmap, shaping the product platform architecture and the creation of technical requirements. This individual will partner closely with other members of the Global Product Management team to support the development of Agentic AI and API use cases and ensure product priorities are well-aligned with commercial objectives. This individual will also be the key collaborator with the Platform team to shape the long-term technical vision for the product and ensure efficient development execution. Product Managers in Data & Services at Mastercard
• Translate a deep understanding of our customers into products and solutions that drive significant customer value
• Balance the long-term direction of a product with today’s needs and constraints by fully understanding the technical, competitive, and commercial contexts of our products
• Ensure the technical success of our products through close partnerships with Technology teams
• Drive globally-relevant solutions by understanding regional needs and tradeoffs, and building scalable products that serve an array of customer segments
• Set product direction with coordination, not isolation—taking into account how our products all work together to serve customer needs Role
• Own strategy and roadmap for Agentic AI and API capabilities across Payment Reconciliation Intelligence.
•Lead, own, define and deliver end-to-end strategy for multiple features for the products from inception to launch through product roadmaps
• Design and conduct user research, including customer interviews, in order to deepen understanding of customers’ pain points, motivations and opportunities
• Work closely with senior leadership, product management teams, engineering teams, designers and operational teams to prioritize development efforts as they align against product strategy
• Ensure consistent alignment between business priorities and development objectives
• Oversee timely and high-quality execution of the creation of technical requirements
• Build strong working relationships with a diverse group of internal and external stakeholders to achieve product goals
• Lead, mentor, develop, and foster the skills and career path for a team of product managers
• Translate business priorities into clear, actionable technical requirements for the engineering team
• Partner with the Customer Experience team to design intuitive, highly relevant features that are of maximum value to clients
• Promote internal and external feature adoption
• Partner with internal teams to answer product questions and provide product support
• Build strong working relationships with a diverse group of internal and external stakeholders to achieve product goals
• Provide input into product pricing and our go-to-market strategy
• Ensure optimum performance, scalability and stability of products and minimize negative customer impact and revenue leakage All About You
• Extensive agile product management experience in analytical, and operational data insights products.
• Extensive experience managing analytical solutions designed for payments or related financial services sectors preferred.
• Analytical, solutions-oriented skillset with the ability to drive thought leadership.
• Extensive experience designing, executing and distilling user research to drive value for the customer, an outstanding user experience and stickiness
• Experience in people management for a team consisting of members from diverse backgrounds, cultures and geographies.
• Deep understanding of competitive offerings and industry trends in the data monetization, self-service analytics and predictive insights space, and the ability to translate that understanding into meaningful actions and enhancements
• Proven track record collaborating in cross-functional teams to deliver outstanding products and features
• Superior written and verbal communication skills including the ability to interface with clients
• Highly organized and able to deal with multiple and competing priorities
• Knowledge and skills using product management tools, (e.g. market and product plans, project timelines, marketing research, pricing, business case development)
• Bachelor’s degree in business or relevant experience
• Ability to interact effectively at all levels and team with internal and external business partners
• Technical background (e.g. Computer Science or related field) a plus
• Experience in the payments industry a plus
• Advanced degree/certification in product management is helpful
• Good to have : AI know how, specifically experience of working on Agentic AI and API use cases support & delivery Corporate Security Responsibility
Director - Agentic AI and API, Product Management Technical
Job Description
Director – Agentic AI and API, Product Management - Technical, Payment Reconciliation Intelligence Program
MasterCard Data & Services enables customers across industries and geographies to make smarter decisions and reach better outcomes with a tailored portfolio of solutions beyond the transaction. • We harness the power of real-time, anonymized, aggregated transaction data; powerful software platforms; and a wealth of expertise
• We empower customers to make better data-driven decisions by unlocking a holistic view of consumer behaviour beyond their four walls and distilling actionable insights from data
• We work with financial institutions, retailers, telecommunications organizations, travel companies, and more The MasterCard Data & Services Payment Reconciliation Intelligence Program Global Product Management team is seeking an accomplished technology-focused Product Manager to support the evolution of its products to include AI intelligence and API enablement. This person will lead a team of product managers and oversee key activities including execution of AI and API use cases, management of the roadmap, shaping the product platform architecture and the creation of technical requirements. This individual will partner closely with other members of the Global Product Management team to support the development of Agentic AI and API use cases and ensure product priorities are well-aligned with commercial objectives. This individual will also be the key collaborator with the Platform team to shape the long-term technical vision for the product and ensure efficient development execution. Product Managers in Data & Services at Mastercard
• Translate a deep understanding of our customers into products and solutions that drive significant customer value
• Balance the long-term direction of a product with today’s needs and constraints by fully understanding the technical, competitive, and commercial contexts of our products
• Ensure the technical success of our products through close partnerships with Technology teams
• Drive globally-relevant solutions by understanding regional needs and tradeoffs, and building scalable products that serve an array of customer segments
• Set product direction with coordination, not isolation—taking into account how our products all work together to serve customer needs Role
• Own strategy and roadmap for Agentic AI and API capabilities across Payment Reconciliation Intelligence.
•Lead, own, define and deliver end-to-end strategy for multiple features for the products from inception to launch through product roadmaps
• Design and conduct user research, including customer interviews, in order to deepen understanding of customers’ pain points, motivations and opportunities
• Work closely with senior leadership, product management teams, engineering teams, designers and operational teams to prioritize development efforts as they align against product strategy
• Ensure consistent alignment between business priorities and development objectives
• Oversee timely and high-quality execution of the creation of technical requirements
• Build strong working relationships with a diverse group of internal and external stakeholders to achieve product goals
• Lead, mentor, develop, and foster the skills and career path for a team of product managers
• Translate business priorities into clear, actionable technical requirements for the engineering team
• Partner with the Customer Experience team to design intuitive, highly relevant features that are of maximum value to clients
• Promote internal and external feature adoption
• Partner with internal teams to answer product questions and provide product support
• Build strong working relationships with a diverse group of internal and external stakeholders to achieve product goals
• Provide input into product pricing and our go-to-market strategy
• Ensure optimum performance, scalability and stability of products and minimize negative customer impact and revenue leakage All About You
• Extensive agile product management experience in analytical, and operational data insights products.
• Extensive experience managing analytical solutions designed for payments or related financial services sectors preferred.
• Analytical, solutions-oriented skillset with the ability to drive thought leadership.
• Extensive experience designing, executing and distilling user research to drive value for the customer, an outstanding user experience and stickiness
• Experience in people management for a team consisting of members from diverse backgrounds, cultures and geographies.
• Deep understanding of competitive offerings and industry trends in the data monetization, self-service analytics and predictive insights space, and the ability to translate that understanding into meaningful actions and enhancements
• Proven track record collaborating in cross-functional teams to deliver outstanding products and features
• Superior written and verbal communication skills including the ability to interface with clients
• Highly organized and able to deal with multiple and competing priorities
• Knowledge and skills using product management tools, (e.g. market and product plans, project timelines, marketing research, pricing, business case development)
• Bachelor’s degree in business or relevant experience
• Ability to interact effectively at all levels and team with internal and external business partners
• Technical background (e.g. Computer Science or related field) a plus
• Experience in the payments industry a plus
• Advanced degree/certification in product management is helpful
• Good to have : AI know how, specifically experience of working on Agentic AI and API use cases support & delivery Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Vacancy posted 22 days ago
Similar jobs that could be interesting for youBased on the Director - Agentic AI and API, Product Management Technical in India vacancy
- ...combine to deliver a unique set of products and services that help people... ...and Summary Senior Product Manager - Technical Role Summary The Senior... ...of distributed systems, APIs, microservices, runtime operations... ...engineering, data science/AI, and platform teams to...SuggestedFull timeWorldwide
Mastercard
India16 days ago - ...combine to deliver a unique set of products and services that help people,... ...and Summary Lead Product Manager Technical (Dispute Lifecycle Solutions)... ...including workflow automation, API-based integrations, intelligent decisioning, and AI-enabled dispute management capabilities...SuggestedFull timeWorldwide
Mastercard
India16 days ago - ...Product Strategy & Leadership ● Define and champion a... ...needs. ● Develop and manage a product roadmap that... ...other key stakeholders. Technical Execution &... ...by translating complex API specs and technical documentation... ...commitment to leveraging AI tools to perform job...SuggestedFull time
Checkmate
India8 days ago - ...to deliver a unique set of products and services that help people... ...potential. Title and Summary Lead Technical Program Manager OVERVIEW Are you a... ...-usable micro-services and APIs while we continue to... ...developing and testing software AI related adoption in program...SuggestedFull timeWorldwideFlexible hours
Mastercard
India27 days ago - ...networks combine to deliver a unique set of products and services that help people,... ...potential. Title and Summary Senior Technical Program Manager Who is Mastercard? Mastercard is... ...for all. Overview The CNPF Data & AI organisation is looking for a Senior Technical...SuggestedFull timeWorldwide
Mastercard
India9 days ago - ...networks combine to deliver a unique set of products and services that help people,... ...greatest potential. Title and Summary Technical Program Manager II Who is Mastercard? Mastercard... ...organization. • Expertise in Jira and AI Corporate Security Responsibility...Full timeTemporary workWorldwide
Mastercard
India24 days ago - ...partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments... ...their greatest potential. Title and Summary Lead Product Manager- Technical Product Management – Technical Job Description "Who is...Full timeWorldwide
Mastercard
India16 days ago - ...Email Marketing platform to become the AI-first communication engine for businesses... ...worldwide. We are looking for a Staff Product Manager to transform Email Marketing from a traditional... ...("vibe-code") builder, allowing non-technical marketers to create production-ready...Full timeWorldwideFlexible hours
HighLevel
Indiaa month ago - ...use Socket to safely find, audit, and manage open source code. Our customers - from... ...problems when things break. This is a product-focused, technical role. You'll spend your time learning... ..., TypeScript) ~ Familiarity with APIs, webhooks, and SaaS integration patterns...Full timeWork at officeRemote workFlexible hours
Socket
India16 days ago $3,200 per month
...Technical Account Manager (TAM) Hybrid, Bangalore, India As a Technical Account Manager (TAM), you... ...environment, priorities, and use cases55 #### Product Expertise & Consultation Act as a... ...to our mission. Our award-winning AI-native workforce management platform...Hourly payPermanent employmentFull timeLocal areaRemote work- ...About the Role As a Technical Account Manager & AI Visibility Strategist , you will own client relationships while serving as the primary technical... ...end-to-end digital footprint, including website content, product/ingredient data, YouTube, social channels, Reddit, and...Full time
Fresh Prints
India13 days ago - ...partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments... ...their greatest potential. Title and Summary Senior Technical Program Manager Who is Mastercard? Mastercard is a global technology...Full timeWorldwide
Mastercard
India18 days ago - ...partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments... ...their greatest potential. Title and Summary Senior Technical Program Manager Who is Mastercard? Mastercard is a global technology...Full timeWorldwide
Mastercard
India16 days ago - ...partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments... ...their greatest potential. Title and Summary Senior Technical Program Manager Technical Program Manager Role Overview Who is Mastercard...Full timeWorldwideFlexible hours
Mastercard
India16 days ago - ...partnerships and networks combine to deliver a unique set of products and services that help people, businesses and... ...realize their greatest potential. Title and Summary Director, Technical Program Management’ Overview Mastercard is a global technology company...Full timeWork experience placementWorldwide
Mastercard
India9 days ago - ...partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments... ...their greatest potential. Title and Summary Lead Technical Program Manager Our Purpose We work to connect and power an inclusive...Full timeWorldwide
Mastercard
India9 days ago - ...Asia, DBS offers a comprehensive range of products and services including deposits,... ...Purpose The Associate - Digital Product Manager in the Digital Onboarding team will contribute... ...and work in a dynamic environment. Technical Competencies Proficiency in Excel, PowerPoint...Full timeWork at office
DBS Bank Ltd
India20 days ago - Role Overview HighLevel is accelerating its Email Marketing platform to become the AI-first communication engine for businesses worldwide. We are looking for a Staff Product Manager to transform Email Marketing from a traditional campaign builder into an intelligent, end...Full timeWorldwide
HighLevel
India29 days ago - ...business acumen, as well as commitment to productivity. You are a self-starter, go-getter,... ...orientation. Creating strategies with senior management and develop policies that will... ....e Engineers and Team Leader about the technical support process. Responsible for management...Full timeTraineeshipRemote workWork from homeShift work
Gigmos
India10 days ago - ...partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments... ...their greatest potential. Title and Summary Lead Technical Program Manager Who is Mastercard? Mastercard is a global technology...Full timeWorldwide
- ...combine to deliver a unique set of products and services that help people... .... Title and Summary Director, Statutory Centre of Excellence... ...reporting for Mastercard. Manage a team of finance professionals... ...ideal for a person with a strong technical accounting background, good...Full timeLocal areaWorldwide
Mastercard
India28 days ago - ...PeopleCert is looking for a Director PRINCE2 (Presales) to provide PRINCE2 subject matter... ...between Business Development, Product, and Marketing. This is a global role with... ...products. Working closely with Product Management, and Product Development to provide input...Full time
PeopleCert
Indiaa month ago - ...to protect consumers and help them grow, manage and secure their digital and financial lives... ...fearless and high-impact talent who see AI as a teammate – leveraging it to move... ...in the recruitment process: TA Call Technical Interview Final Interview - Hiring Manager...Full timeFlexible hours
MoneyLion
India26 days ago - ...networks combine to deliver a unique set of products and services that help people,... ...greatest potential. Title and Summary Director, Controller Overview The SOA Controller... ...appropriate analysis and approvals. Manage priorities across multiple deadlines, maintain...Full timeLocal areaWorldwide
Mastercard
India23 days ago - ...banking business, DBS has a full spectrum of products and services, including deposits (incl.... ...through effective relationship management. Develop the client trust and loyalty... ...Attention to details, analyzing abilities. Technical Competencies Understanding of HNI...Full timeLocal area
- ...corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade... ...Skills, Good Sales & Negotiation Skills. Technical Competencies ~ Working Capital Finance Knowledge...Full timeLocal area
- ...improvements. Key Accountabilities Manage Customer Experience (CE) quality checks across... ...monitoring processes and explore Gen AI-driven solutions to enhance quality... ...coaching, and stakeholder management skills. Technical Competencies Advanced Microsoft Excel....Full timeWork at office
DBS Bank Ltd
India9 days ago - ...corporate customers with a full range of Commercial banking products and services including cash management services, current accounts time deposits, trade... ...Customer-centric, not product-centric Good technical knowledge of cash management/ transaction banking business...Full timeLocal areaFlexible hours
- ...leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance,... ...take necessary action to minimize deviations, if any Build and manage effective customer relationship with key customers tagged to...Full timeLocal area
- ...GoGlobal is seeking a proactive and experienced HR Specialist/ Assistant Manager to support our client employees in India . This position combines HR support as a Local Representative and payroll responsibilities. You will be assigned to focus on HR as your primary...Full timeContract workWork at officeLocal areaTrial period
GoGlobal
India17 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Director - Agentic AI and API, Product Management Technical. Be the first to apply!
Related searches