Permit Clerk

Salary: $19.97 - $25.96 Hourly
Location : City Hall, 220 S. 1st St., Broken Arrow, OK
Job Type: Full-Time Hourly
Location (Dep/Div): CD - Community Permitting
Munis Job Class: SUPPORT
Opening Date: 08/13/2026
Closing Date: Continuous
FLSA: Non-Exempt
Bargaining Unit: GEN


Job Description


Location: 1400 CD-Community Permitting
Pay Grade: A04
FLSA Status: Non-exempt

Under general supervision, performs customer service and clerical duties in the processing of permits and license applications.

Essential Job Functions

• Processes, prepares and maintains cemetery site purchases, deeds, deed transfers, quit claims, disinterment, burials, monument settings and monthly payment records.
• Receives, processes, and issues various development and business licenses and permits.
• Processes accounts receivables for special billing, nuisance abatement, and liens; processes invoices for One Stop, Police, and Finance departments.
• Receives and schedules inspection requests, forwards information to inspectors.
• Provides information to the general public regarding local ordinances; takes messages and transfers phone calls.
• Performs various process related activities using City permit/license software.
• Creates templates for applications, forms and brochures.
• Cashier duties include large cash transactions and returned check collections. Daily balance and reconcile cash drawer.
• Performs other duties as assigned.

Minimum Education and Experience


Requires a High School Diploma or GED equivalent, supplemented by one to two years of related experience; or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities.

Physical Requirements
Tasks involve the ability to exert minimal physical effort in sedentary work, typically involving some combination of balancing, feeling, handling, hearing, kneeling, mental acuity, reaching, repetitive motion, speaking, standing, stooping, talking, visual acuity, walking and which involves some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (up to 10 pounds). Tasks may involve extended periods of time at a keyboard or workstation.
An offer of employment is contingent on the verification of credentials and other information required by the City of Broken Arrow policies, including the successful completion of a background check and drug/physical screening.

City of Broken Arrow is an Equal Opportunity Employer and values diversity at all levels of the workforce. Employment selection and related decisions are made without regard to sex, sexual orientation, gender identity, race, age, disability, religion, national origin, ethnicity, color, genetic information, marital status, or any other protected class. Broken Arrow is committed to reasonable accommodation, and a smoke free/drug free workplace.
2026 COBA Benefit Guide
This document is intended to give an overview of benefits offered to full-time, non-union City employees.
Benefit coverage begins on the first of the month following 30 days of employment

Retirement

• The City offers a 401(a) defined contribution retirement plan through the Oklahoma Municipal Retirement Fund (OMRF). The City contributes 10% of the employees' earnings into the plan. Employees become 20% vested after three years and vesting increases 20% for each additional year of service until 100% vesting is achieved at seven years. Employees may elect to contribute an additional amount.
• The City also offers access to a 457 retirement plan, both traditional and Roth, through Mission Square retirement.

Preferred Providers
Through our preferred providers, the City is pleased to offer anyone on the health plan access to medical services at no additional cost.

• Clinic : Anyone on the City's medical plan can access the Remedy Health clinics, including their on-site pharmacies, labs and imaging services at no cost.
• ZERO Card: Zero offers a wide range of services that may be ordered by your doctor, including labs, imaging, colonoscopies, orthopedic surgery, sleep studies, physical therapy and more- all at no cost to the employee.

Paid Leave

• Vacation: One week of vacation is available after six months of employment. Thereafter, vacation is accrued monthly according to year of service.

Procedure: Vacation leave cannot exceed the actual accrued number of hours earned by the employee. Holidays and other non-scheduled workdays shall not be computed in vacation leave expenditure. Each department establishes its own vacation scheduling procedures. Vacation cannot be used as the last day of employment.

• Holidays : Twelve paid holidays, plus one floating holiday each year.
• Sick : Eight hours per month up to maximum of 1,040 hours (130 working days).

Other City-paid benefits

• Life Insurance & Long-Term Disability - The City pays the entire premium for a term life insurance policy, as well as a long-term disability benefit that replaces part of your salary if you become unable to work for several months. The life insurance is equal to the employee's annual salary.
• Employee Assistance Program - Through Community Care EAP, City employees and their families can call for help with a variety of personal, professional, mental health, substance abuse and financial concerns. Three free visits are offered each year, with a reference for ongoing support if needed.
• Virta-Diabetes Reversal Program - This program is free to diabetic and pre-diabetic employees and spouses who are enrolled in the health plan. Virta's powerful program is shown to reverse Type 2 diabetes with coaching and nutrition management, leading to better health and reduced use of medication.

Voluntary Supplemental Benefits
Additionally, all City employees may take advantage of reduced-cost and/or pre-tax access to the following voluntary benefits

• Flexible Spending Account (FSA)
• Dependent Care Account
• Accident Insurance
• Short-Term Disability Insurance
• Critical Illness/Cancer Insurance
• Genesis gym membership
• Crunch Fitness gym membership
• Pre-paid legal services
• IDShield membership
• No cost LifeBalance program, access to local and nation-wide discounts of participating online businesses

01


Do you have experience working in Municipal Government?

• Yes
• No

02


Do you have previous experience in permitting?

• Yes
• No

Required Question