Automotive Service Advisor

Job Description

Job Description

Are you a Master in the Art of Service Advising?

Can you help solve your customers problem, while understanding the business and your need to make money?

Do the techs search you out on the drive because they know you're the one that can always sales their tickets???

Benefits:

• Exceptional wage with monthly sales bonuses
• Steady workflow, managed by an onsite owner
• Techs who present tickets you can sale
• Proven marketing plan/budget to get customers in and retain repeat customers
• Heated and Air-Conditioned shop
• Monday — Friday Work Week (No Weekends)
• 50% Paid Health Insurance
• Matching 401K Contribution
• OEM diagnostic equipment or better--so you know we mean business
• Paid training & education
• Company owned loaner cars to assist in sales
• A+ clients, and an employee team committed to excellence
• Exceptionally well equipped and maintained shop
• Independent computer workstations
• We only use quality parts.

Job description

Are you driven by excellence and fueled by passion? Do you have a relentless desire to achieve great things and earn top pay? We are looking to add another professional business athlete to our team. So if you are great at customer service , excellent with numbers , and driven to succeed as the best dang automotive service advisor in the state we NEED to talk to you!

We are a family-owned, independent auto repair shop that is tired of the dealership life and its demanding hours. We offer a refreshing Monday-to-Friday schedule and an incredible pay plan with unlimited commission potential. On top of that, we provide excellent benefits, including health insurance.

At our shop, honesty and customer satisfaction are our core values. We believe in taking care of our customers' best interests while running a profitable business. Our reputation is built on fixing things right the first time, and we have implemented a meticulous quality control process to minimize apology time on the phone.

Joining our team means having the support of the best master technicians in the area. We are proud to announce that we have recently moved into our new, state-of-the-art facility, equipped with the latest tools and technology. This amazing facility provides an enhanced working environment and allows us to deliver even better service to our valued customers.

TAKE A SHOP TOUR HERE:

We are looking for an independent thinker who can follow our base process map and excel in their role. This position is based in a highly busy location, so we require candidates with prior experience. We value serious inquiries only. Candidates who have successfully completed the phone screening and demonstrate customer focus and orientation will be given priority consideration.

If you're ready to make a positive change in your career, seize this opportunity and APPLY TODAY!!! Please note the hiring coordinator is not onsite. Do not call the shop.

If you have questions please call View phone number on ziprecruiter.com.....Do not call the shop it will only tie up the sales counter phones.

Responsibilities

• Greet customers and assess their automotive service needs, providing expert advice on vehicle maintenance and repair options.
• Utilize automotive diagnostics to identify issues and prepare accurate service estimates.
• Collaborate with service technicians to ensure timely and quality repairs, while maintaining clear communication with customers throughout the process.
• Manage service writing and documentation, ensuring all records are up-to-date and accurate.
• Leverage Microsoft Excel for tracking service metrics and customer follow-ups.