Laundry Operations Supervisor

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Laundry Supervisor Laundry Team Full Time Miami, FL, US 30+ days ago Requisition ID: 1061 Laundry Supervisor N U A G E D E S I G N S · Laundry · Reports to Production Manager · Full-Time - Non-Exempt We elevate life’s most meaningful celebrations through inspired design, exceptional service, and genuine care. About Nuage Designs For over two decades, Nuage Designs has set the standard for couture linens and luxury event rentals — trusted by the world’s top event planners, Fortune 500 companies, and luxury hotels to make moments extraordinary. Founded in Miami’s Wynwood district in 2004, we’ve grown into a team of over 140 across Miami, New York, and Chicago — and we’re just getting started. Now entering our most ambitious chapter yet, we’re doubling down on people who care deeply about quality, design, and the art of the unforgettable. That growth is guided by how we work, not just what we make. We care deeply about our people, our partners, and our craft, and we elevate every experience by going beyond expectations at every touchpoint. We own the outcome, leading with integrity and holding ourselves accountable for the results we deliver — our products may be rented, but the results we deliver are ours. We win as one, building trusted partnerships and shared success through open collaboration, and we grow forward by staying curious, creative, and always learning. We’re looking for exceptional people who are energized by growth, inspired by craft, and ready to help shape a company at an inflection point. If that sounds like you, we’d love to hear from you. The Opportunity The Laundry Supervisor oversees the day-to-day production floor in the Laundry department at Nuage Designs, ensuring that washing, drying, finishing, and bagging operations run safely, efficiently, and to established quality and production standards across all shifts. This role is responsible for building and enforcing the daily production schedule, managing material flow, maintaining quality and safety standards, and supervising laundry production employees to ensure consistent, accountable performance throughout the shift. Duties & Responsibilities Build and control the daily production schedule based on returns, inventory requirements, and shipment deadlines, and communicate priorities to the team before each shift. Actively supervise the production floor throughout the shift, addressing idle time, stopped equipment, quality problems, and unsafe conditions as they arise. Serve as the point of contact for requests from outside the laundry department, determining priority without disrupting ongoing production. Help move carts, racks, and product between work areas so that production employees can remain at their workstations. Track production against established standards and coach or adjust staffing when performance falls behind. Keep washroom and dryer operations running efficiently, including proper loading, staggered starts and breaks, and minimal equipment idle time. Enforce quality and reclaim standards consistently across shifts, and ensure rejected items are classified and handled correctly. When customer complaints or quality issues arise, follow up with the team to identify what went wrong, correct the root cause, and prevent recurrence Ensure textiles are sorted and processed according to established classifications and programs. Monitor equipment for signs of irregular performance and report concerns promptly. Schedule and deploy labor based on workload, ensuring adequate coverage during breaks and peak periods. Maintain daily safety, housekeeping, and equipment-readiness standards. Monitor supply levels (such as hangers and poly bags) to avoid shortages that could affect production. Take on other duties and special projects as needed. Qualifications & Experience Education & Experience High school diploma or equivalent; additional training in production or operations management will be valued. Two or more years of experience in a laundry, textile, or manufacturing production environment, with prior experience in a leadership or supervisory role required. Knowledge of laundry equipment, textile handling, and quality-control processes required. Language Ability Strong verbal and written communication skills to give clear direction to production employees across both shifts. Ability to read and understand production standards, safety procedures, and quality criteria. Math Ability Basic ability to calculate production rates, percentages such as rewash rate, and load weights. Reasoning Ability Strong problem-solving skills, with the ability to recognize developing bottlenecks and production issues and correct them in real time. Computer Skills Basic knowledge of Microsoft Office and production-tracking systems for recording and reviewing KPIs. Knowledge, Skills, and Other Aptitudes Working knowledge of the full laundry process, from soil sort through washing, drying, finishing, bagging, and shipping, and how each stage affects the next. Basic understanding of flow and constraint management, with the ability to recognize which station is limiting output on a given day. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Regularly required to stand, walk, bend, stoop, kneel, and reach throughout the workday in a warehouse environment. Frequently required to lift, carry, push, and pull items weighing up to 50 lbs unassisted; team lift required for items exceeding 50 lbs. Must be able to operate powered industrial equipment including forklifts and pallet jacks to move inventory safely. Must be able to remain on feet for extended periods and move throughout a large warehouse facility. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. This position operates in a warehouse environment with exposure to varying temperatures, noise levels, dust, and moving equipment. The employee may occasionally be required to work in outdoor loading dock areas subject to varying weather conditions. Personal Protective Equipment (PPE) including safety footwear, high visibility vests, and gloves is required in designated areas. Schedule flexibility is required, including evenings, weekends, and holidays based on business needs. Why Nuage Designs Nuage is pleased to offer the following compensation package: Salary range: commensurate with experience. Benefit offerings including medical, dental, vision, and life insurance. 401K with company match. PTO. Holiday Pay. This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employment with Nuage Designs is at-will, meaning that either the employee or the Company may terminate the employment relationship at any time, with or without cause, and with or without notice. Nothing in this job description constitutes a contract of employment or a guarantee of continued employment. Nuage Designs is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment and do not discriminate on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by applicable federal, state or local law. In accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws, Nuage Designs provides reasonable accommodations to qualified individuals with disabilities. If you require reasonable accommodation to perform the essential functions of this position, to participate in the application or interview process, or to enjoy equal benefits and privileges of employment, please contact People & Culture. Requests for accommodation will be evaluated on a case-by-case basis and will not affect the applicant’s consideration for employment. #J-18808-Ljbffr Nuage Designs Inc.