Membership & Customer Experience Lead, Campus Recreation
Northwestern University
Northwestern University in Evanston, IL seeks an Assistant Director of Membership & Customer Experience to lead membership office operations, guest services, and engagement initiatives. You will supervise a large temporary workforce supporting the front desk, Wellness Suite, and related facilities, while improving service quality and data accuracy. You will report to the Associate Director of Business & Human Resources and collaborate across departments to enhance access, billing, reporting, and #J-18808-Ljbffr Northwestern University
$56.78k - $62.5k
...Department: Univ Athletics Recreation Adm Salary/Grade:... ...'s education, experience, knowledge, skills and... ...Assistant Director of Membership & Customer Experience serves as... ...quarterly process with campus partners to ensure qualifying... ...or university leading to a bachelor's or higher...SuggestedTemporary workSummer workInternshipWork at officeMonday to FridayAfternoon shift$82.7k - $120k
...first point of contact for customer support and service restoration... ...applications while leading or supporting process improvement... ...delivery excellence, customer experience, and customer satisfaction.Drive... ..., a complimentary ****@*****.*** membership, and up to 12 weeks of paid...SuggestedFull timeTemporary workWork experience placementWork at officeFlexible hoursShift work2 days per week- ...Customer Success Consultant ZS is a place where passion changes lives. As a management... ...ZS. What you'll do: Customer Success Lead on the Zaidyn Commercialization team will... ...you'll bring: Minimum 5 years of experience in customer success, account management,...SuggestedWork at officeLocal areaWork from homeWorldwideFlexible hours
- Follett in Chicago seeks a Campus Store Leader to support store operations, drive sales growth, and deliver an engaging customer service experience across traditional and peak periods. You will mentor Team Members, manage onboarding and scheduling, and collaborate with...Suggested
- ...Land Rover Northfield is seeking a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers! Our goal is to provide the best customer experience and create lifelong relationships. Being family-owned...SuggestedTemporary workWork at office
$110k - $130k
...Customer Service Lead The Customer Service Lead is responsible for supporting the day-to-day execution of customer service operations across... ...This role helps ensure a consistent, high-quality customer experience while driving operational excellence, team performance, issue...Full timeWork experience placement$80k - $90k
The Campus Recruiting Supervisor is responsible for driving veterinary... ...best-in-class candidate experience to prospective hires. Additional... ...Supervision: Manage and lead Campus Recruiting team, consisting... ...Benefits Discounted gym memberships for local Chicago team members...Work at officeLocal areaRemote workFlexible hours$83k - $85k
...Job Description Job Description Job Title: Customer Operations Lead Specialist Industry: Membership Association Location (city, state): Rosemont,... ...Hire Pay: $83,000–$85,000 annually, based on experience and qualifications Work Schedule: Hybrid – minimum...Contract workWork at officeLocal area2 days per week- ...Community & Guest Experience Lead (Lincoln Park) Lakeshore Sport & Fitness is Chicago's #1... ...Member Perks: ~ Complimentary Family Membership ~ Complimentary Child Care for Staff... ...Neighborhood partnerships # Front desk and customer experience ownership # Adult events...Temporary workSummer workLocal areaWeekend work
$31.25 - $36 per hour
...Customer Experience Team Lead The Customer Experience Team Lead oversees a work environment dedicated to sales order and customer support, ensuring the execution of company objectives and the optimization of current resources. This role is responsible for the oversight...Work at officeWork from home- ...Job Description Job Description Customer Experience Leader (Supervisor) Basic Function: The CEL is responsible for maintaining the Customer... ...to adapt in a variety of situations. Ability to lead, delegate and motivate staff. Ability to process information...Work at office
- ...Customer Service Team Lead Position Overview: The Customer Service Team Lead at Mixam is responsible for overseeing the daily operations of... ...implement customer service strategies to improve overall customer experience. Stay updated with industry trends and best practices,...
- Suitsupply is seeking a Customer Experience Coordinator in Chicago, Illinois to be the store's lead ambassador, ensuring a Radically Personal customer journey. In this role, you will maintain high standards of customer service and support store operations to maximize sales...Flexible hours
- Mixam Inc. is seeking a Customer Service Team Lead to oversee daily operations of the customer service team in Chicago. The role involves managing... .... The ideal candidate has extensive customer service experience and supervisory skills. Benefits include 20 days PTO, 401k...
- Description The Lead Customer Service Specialist: Direct-to-Consumer is responsible for leading the daily workflow of the direct-to-consumer... ...platform issues or updates that are affecting the customer experience, and working to improve overall efficiency of customer...Temporary work
- Brilliant Earth is seeking an Assistant Store Manager for our Gold Coast showroom in Chicago. You will lead a team of Concierges, Customer Experience Assistants and Jewelry Consultants, delivering personalized luxury experiences while driving sales and customer satisfaction...Full time
- Xylem is seeking a strategic, people-focused Customer Service Manager to lead our Customer Service and Application Engineering teams in Morton Grove... ...In this high-visibility role, you'll shape the customer experience, develop high-performing teams, and drive continuous...
- ...manufacturer in the northern suburbs of Chicago to identify a Customer Operations Coordinator . This is an excellent opportunity for... ...helping a growing business deliver an exceptional customer experience. This role is ideal for someone who thrives in a fast-paced...
- ...Orchard Retail Store in Skokie, IL is seeking a Lead Cashier for the peak season. This temporary role focuses on cash operations, customer service, and helping store management with... ...tasks. Ideal candidate has 1+ year retail experience, strong math and communication skills, and...Temporary workSeasonal workNight shiftWeekend work
- Google's gTech Ads Customer Experience team seeks a seasoned professional to manage the customer journey, troubleshoot complex issues, and drive product adoption across advertisers and partners. You will work with Sales and Product Engineering to deliver scalable, data-...
- Fields Auto Group in Glenview, IL seeks a Service Advisor to own the customer experience in the service lane. You greet vehicle owners, explain repairs, and coordinate scheduling, delivering professional service and a positive dealership impression. You are the first contact...
- CONTINENTAL SALVAGE INC in Chicago is seeking a Customer Experience Leader to supervise front-end operations and ensure high standards of service. This role focuses on greeting customers, maintaining product knowledge, and delivering an excellent shopping atmosphere. You...Work at office
- Brilliant Earth is seeking a Store Manager, Jewelry (Customer Experience Manager) to lead our Gold Coast showroom team in Chicago, IL. This in-person role focuses on driving sales performance, developing talent, and delivering exceptional customer experiences in a luxury...
- Xylem is seeking a strategic Customer Service Manager in Morton Grove to lead our Customer Service and Application Engineering teams. You will shape the customer experience, coach high-performing teams, and drive continuous improvements across service operations. You will...
- ...Chicago is seeking a Retail Crew/Assistant Manager to lead daily store operations and provide exceptional customer service. You will train staff, manage inventory,... ...initiatives to ensure a fast, friendly checkout experience. The role requires flexibility to work day,...Night shiftWeekend workAfternoon shift
$18 - $22 per hour
...As a Customer Experience Coordinator, you help set the tone and ensure delivery of our Radically Personal customer journey. Consider yourself the store’s lead ambassador of the brand and point of reference for the customer. You support all activities necessary for the...Hourly payFull timeContract workFlexible hoursAfternoon shift- ...center operations, driving sales and revenue goals while building customer and donor growth and serving as a community partner to promote a compelling customer experience. Responsibilities include leading and developing talent, managing projects, optimizing processes,...
$55k - $65k
...one of our most dynamic markets, while partnering closely with customers, leveraging data-driven insights, and fostering a culture of... ...curiosity, resiliency and business maturity Education and Experience: ~ Bachelor degree preferred or equivalent combination of...Full timeWork experience placementSeasonal workCurrently hiringWork at officeWork from homeWork visaMonday to FridayFlexible hours- ...leader to influence multi-phased insights and strategy, driving improvements in the customer experience. You will manage projects across IRROPS, Commercial, and Airport domains, lead analysts, and partner with internal teams to implement data-driven actions. The role...
- Xylem is seeking a strategic Customer Service Manager to lead the Customer Service and Application Engineering teams. In this leadership role, you will shape the customer experience, drive continuous improvement, and coach high-performing teams to deliver exceptional service...
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