Director Of Operations

Are you the type of person who sees a broken process and immediately starts thinking about how to make it better? Do you thrive on creating systems, improving efficiency, leveraging technology and AI, and helping an entire team perform at a higher level? If so, this may be the opportunity you've been looking for. We're a fast-growing, high-performing real estate team seeking an exceptional Director of Operations to become one of the key leaders in our organization. This isn't an administrative assistant role—it's an opportunity to build and manage the operational backbone of a business that's committed to growth, innovation, and delivering an outstanding experience for both our agents and clients. You'll work directly with ownership to design systems, streamline operations, improve onboarding, support recruiting, optimize technology, and help create an environment where our agents can focus on serving clients while you ensure the business runs efficiently behind the scenes. If you're energized by solving problems, taking ownership, embracing new technology, and building something that makes a lasting impact, we'd love to meet you. Responsibilities: • Operations & Systems As our Director of Operations, you'll be responsible for designing, improving, and managing the systems that keep our business running efficiently. Your responsibilities will include: Build and document Standard Operating Procedures (SOPs) Improve and automate company workflows Identify inefficiencies and create better systems Become the internal expert on Follow Up Boss, Dotloop, Trainual, Canva, Slack, AI tools, and Google Workspace • Agent Onboarding & Training Continuously improve operational efficiency Build and maintain our onboarding program in Trainual Coordinate training with Associate Managers Create onboarding milestones and accountability systems • Marketing Support Improve the new-agent experience from day one Work alongside our Marketing Director Create and maintain Canva templates Organize marketing requests Schedule and manage social media content • Recruiting Operations Utilize AI to increase marketing efficiency Build and maintain our recruiting pipeline Organize recruiting campaigns and follow-up systems • Client Experience Track recruiting metrics and onboarding progress Design and manage the client care program Coordinate closing gifts, moving boxes, birthdays, anniversaries, and client appreciation events • Reporting & Accountability Improve our long-term database and follow-up systems Build leadership dashboards Track key performance indicators Monitor lead management and operational compliance • Team & Event Coordination Provide weekly reports to leadership Coordinate team meetings and events Organize open house materials Manage office systems and operational logistics Qualifications: • Who We're Looking ForYou May Be a Great Fit If You Are: The ideal candidate is someone who naturally sees opportunities to improve systems before anyone asks. You don't wait for instructions—you take ownership. You're the type of person who loves checklists, workflows, organization, technology, and making businesses run better. Highly organized Extremely dependable Process-driven Detail-oriented Calm under pressure Naturally proactive Tech-savvy Comfortable learning new software quickly Interested in AI and automation A strong communicator Positive, coachable, and solution-oriented • Preferred Experience Able to manage multiple priorities without dropping details Operations management Project management Real estate operations (preferred but not required) CRM experience (Follow Up Boss preferred) Trainual, Dotloop, Canva, or similar platforms Process documentation Marketing coordination Team leadership or office management Compensation: $70,000 - $75,000 yearly

• As our Director of Operations, you'll be responsible for designing, improving, and managing the systems that keep our business running efficiently.Your responsibilities will include:Operations & Systems • Build and document Standard Operating Procedures (SOPs) • Improve and automate company workflows • Identify inefficiencies and create better systems • Become the internal expert on Follow Up Boss, Dotloop, Trainual, Canva, Slack, AI tools, and Google Workspace • Continuously improve operational efficiencyAgent Onboarding & Training • Build and maintain our onboarding program in Trainual • Coordinate training with Associate Managers • Create onboarding milestones and accountability systems • Improve the new-agent experience from day oneMarketing Support • Work alongside our Marketing Director • Create and maintain Canva templates • Organize marketing requests • Schedule and manage social media content • Utilize AI to increase marketing efficiencyRecruiting Operations • Build and maintain our recruiting pipeline • Organize recruiting campaigns and follow-up systems • Track recruiting metrics and onboarding progressClient Experience • Design and manage the client care program • Coordinate closing gifts, moving boxes, birthdays, anniversaries, and client appreciation events • Improve our long-term database and follow-up systemsReporting & Accountability • Build leadership dashboards • Track key performance indicators • Monitor lead management and operational compliance • Provide weekly reports to leadershipTeam & Event Coordination • Coordinate team meetings and events • Organize open house materials • Manage office systems and operational logistics

Compensation:
$70,000-$75,000 per year