Senior Manager, Operations - Last Mile Delivery - Process Governance

Reference: R-2551513Posted: 2026-07-21Location: BENTONVILLE, AR, United StatesSalary: $90000 - $180000/yearType: Full time / Regular/PermanentCompany: WalmartBusiness Segment: Home OfficePosition Summary...What you'll do...Role summary: The Senior Manager, Operations leads the execution of complex projects and programs by managing timelines, resources, and cross-functional collaboration to ensure successful implementation. This role provides data-driven insights and develops innovative solutions to enhance business efficiency and operational effectiveness. Responsible for overseeing budget management, process improvements, and stakeholder engagement, the position drives initiatives that support strategic objectives and operational goals. The Senior Manager also fosters team development through coaching and performance management while upholding company policies and ethical standards to deliver consistent, high-quality results. About the team: The governance team within Last Mile Delivery, Trust & Safety focuses on policy and process governance to ensure operational excellence. This team leads cross-functional initiatives, driving project execution and continuous improvement to enhance business efficiency. By leveraging data analysis and effective communication, the team develops innovative solutions and maintains high standards for performance and compliance. Collaborating closely with stakeholders, they support strategic goals and operational success while fostering a culture of accountability and integrity. This team plays a critical role in advancing Walmart’s commitment to reliable and efficient service delivery. What you'll do:Lead and manage complex project work streams, ensuring timely execution and alignment with business objectives.Develop and adjust project plans, timelines, and budgets while facilitating effective communication across teams.Analyze data to identify trends, provide insights, and recommend solutions that enhance operational efficiency.Collaborate with cross-functional partners to design and implement process improvements and innovative business solutions.Oversee development and enhancement of operational tools and reporting mechanisms to support business needs.Mentor and develop team members, setting performance expectations and fostering a high-performing work environment.Drive initiatives that optimize costs, mitigate risks, and support revenue generation aligned with company goals.What you'll bring:Proven expertise in operations and project management with the ability to lead complex initiatives and manage multiple work streams.Strong analytical skills to interpret data, identify trends, and translate insights into actionable business recommendations.Demonstrated success in driving process improvements and enhancing business efficiency through innovative solutions.Experience leading cross-functional teams and fostering collaboration to achieve strategic objectives.Effective communication skills to influence stakeholders and facilitate clear, timely information flow.Ability to manage budgets, prioritize assignments, and adapt plans based on performance evaluations.Commitment to developing talent through coaching, mentoring, and performance management. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart. The annual salary range for this position is $90,000.00 - $180,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include : - Stockㅤㅤㅤㅤ‎ Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Minimum Qualifications: Bachelor’s degree in Business Administration, Engineering, Operations , or related field and 3 years’ experience in operations, project management, or related area OR 5 years’ experience in operations, project management, or related area. 1 year’s supervisory experience.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Leadership of cross-functional task forces or projectsMasters, Masters: Operations ManagementProject Management - Project Management Professional - CertificationPrimary Location...802 Respect Dr, Bentonville, AR 72716, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.Preferred qualifications[]