Customer Care Specialist
Sugarloaf Mountain Corporation
Overview As a Customer Care Specialist at Big Sky Resort, you’ll be a central hub of knowledge and support for both our guests and internal teams. Whether guests are planning their trip, navigating the mountain, or following up post‑visit, you’ll be the trusted voice guiding them every step of the way. From lift access and lessons to dining and events, your role is all about providing timely, accurate, and professional assistance across multiple communication channels. You’ll work closely with the Customer Care Center team and collaborate with Mountain Services to ensure guests receive consistent, helpful information and exceptional service. Responsibilities Be a subject matter expert on all Big Sky lift access products, including season passes and day tickets Use administrative access to bigskyresort.com to support guest needs and troubleshoot online issues Respond promptly and professionally to guest inquiries via phone, email, live chat, and voicemail Maintain a high level of accuracy when sharing information about resort services, activities, and offerings Stay flexible and adaptable in a fast‑moving team environment Demonstrate a willingness to continuously learn about other departments and offerings across the resort Qualifications Experience in guest service roles is preferred Familiarity with RTP|One and/or Salesforce is a plus Strong communication skills across phone, email, and chat Professional, efficient typing and digital communication abilities Team‑oriented attitude and desire to provide an exceptional guest experience Benefits All full time seasonal employees can enjoy the following benefits: FREE All Access Bike Haul Pass and discounted Golf Pass Discounted Golf and Mountain Biking for friends and family 25% - 50% off Food and Beverage and Retail discounts at all Boyne outlets Eligibility for affordable Team Member Housing Lodging discounts for friends and family FREE Basecamp activities including zip line course Wellness Day and Eligibility for PTO Monthly employee events #J-18808-Ljbffr Sugarloaf Mountain Corporation
- ...Overview As a Customer Care Specialist at Big Sky Resort, you’ll be a central hub of knowledge and support for both our guests and internal teams. Whether guests are planning their trip, navigating the mountain, or following up post-visit, you’ll be the trusted voice...SuggestedFull timeFlexible hours
Big Sky Resort
Big Sky, MT5 days ago $69k
...to help others by providing guidance and solutions Strong verbal communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications Laptop or desktop computer with a working camera...SuggestedRemote workWork from homeFlexible hoursHMG Careers
Big Sky, MT3 days ago- ...professional crew. Looking for Point of Sales, Retail sales clerks and Receiving associates. Duties include, but not limited to, customer service, cashier, receiving and setting inventory, stocking, setting retail displays and handling new product. Full-time at 40 hours...SuggestedFull timePart timeSeasonal workShift work
- ...Sales Managers in alignment with the department's long term goals and objectives. ESSENTIAL FUNCTIONS Provide excellent customer service to our clients and their guests, third party and direct bookings. Maintain visibility and integrity of our department...SuggestedWork at office
Montage International
Big Sky, MT5 days ago - Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you...SuggestedWork at officeLocal areaFlexible hoursShift work
- Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what...Bank staffWork at officeNight shift
Montage International
Big Sky, MT1 day ago - ...communication. Conduct Site Inspections for travel industry clientele Track all Site Inspections with timely follow up Prepare customized quotes, correspondence, and follow-up materials. Coordinate closely with Reservations, Front Office, Housekeeping, Food &...
$23.47 - $38.62 per hour
...accepting applications for Rural Carrier Associates nationwide. This role involves delivering and collecting mail while interacting with customers along the route. USPS offers training to prepare you for success, regardless of your experience level. Position Details...Hourly payPostal Jobs Resource
Big Sky, MTmore than 2 months ago$23.47 - $38.62 per hour
...Sales & Services/Distribution Associate nationwide. This role ensures the smooth distribution of mail while offering professional customer support. USPS provides training to help you succeed in this role. Position Details Vacancies : Numerous openings nationwide...Hourly payPostal Jobs Resource
Big Sky, MTmore than 2 months ago$23.47 - $38.62 per hour
...coverage options Key Responsibilities Delivering Mail : Deliver mail and packages to homes and businesses on assigned routes Customer Assistance : Help customers with postal inquiries and service requests Sorting Mail : Organize and prepare mail by size,...Hourly payPostal Jobs Resource
Big Sky, MTmore than 2 months ago$23.47 - $38.62 per hour
...options Life Insurance Options : Multiple plans to provide peace of mind for you and your family Key Responsibilities Customer Assistance : Address mail-related questions and service issues from customers Mail Handling : Sort, label, and distribute incoming...Hourly payWeekend workPostal Jobs Resource
Big Sky, MTmore than 2 months ago- Your Service Agent At Your Service Agents manage the call center for information and communication throughout Big Sky Resort. We communicate efficiently with other departments as well as other team members through phone, email, various computer systems, and radio. ...Full timePart timeSeasonal workWork at officeFlexible hoursShift work
- Spa Front Desk Agent Solace Spa is seeking an outgoing, reliable, and detail-oriented professional to join our front desk team. As a Spa Front Desk Agent, you are much more than a receptionistyou are the face of the spa. From the moment a guest walks through the door or...Full timeSeasonal workWork at officeFlexible hoursShift workAfternoon shift
Boyne Resorts | Corporate
Big Sky, MT4 days ago - ...the experiences they remember most. Together, we take pride in caring for this special place—preserving its history, stewarding its natural... ...Qualifications Previous experience in hospitality, customer service, tourism, retail, recreation, or another guest-facing role...Local areaWeekend workAfternoon shift
Lone Mountain Ranch
Big Sky, MT2 days ago - Yellowstone Club is paradise in Montana. A private residential community in Big Sky, Montana, Yellowstone Club offers its Members the world’s only private ski and golf community. With fabulous skiing and snowboarding and the most gorgeous spring and summer weather to enjoy...Summer workSeasonal workShift work
Yellowstone Club
Big Sky, MT12 hours ago - ...Retail Cashier We are seeking outgoing, friendly, and helpful team members to welcome and assist customers. Previous hardware experience is a plus but not a requirement as we provide extensive training. At Ace Hardware Big Sky we're independently owned and operated...Shift work
Ace Hardware
Big Sky, MT3 days ago - ...overall guest satisfaction. Perform other duties as requested by management. High School diploma or equivalent preferred. Previous customer service experience or equivalent training required. Knowledge of PMS systems preferred. Competitive wages for full time and part...Daily paidFull timePart timeImmediate startShift work
The Rittenhouse Hotel
Big Sky, MT3 days ago - ...Perform other duties as requested by management. Your Background and Skill High School diploma or equivalent preferred. Previous customer service experience or equivalent training required. Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks Competitive...Daily paidFull timePart timeImmediate startShift work
Hersha Hospitality Management
Big Sky, MT3 days ago - HHM Hotels is seeking a Night Auditor to balance revenue and settle accounts nightly, while handling guest service tasks and updating guest records. You will prepare daily reports and audit cashiers, with responsibilities covering nightly operations and safety practices...Shift workNight shiftWeekend work
- Night AuditorBalance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.Your Growth PathFront Office Supervisor/Accounts Payable or Receivable Clerk – Front Office...Full timePart timeWork at officeNight shiftWeekend work
Hersha Hospitality Management
Big Sky, MT5 days ago - Opportunity: Night Auditor Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path Front Office Supervisor/Accounts Payable or Receivable Clerk...Daily paidFull timePart timeNight shiftWeekend work
Plazahotelelpaso
Big Sky, MT4 days ago - ...departments across the resort to ensure each guest feels truly taken care of. The front desk accepting applications is the Huntley/... ...attitude and genuine interest in learning Previous hospitality or customer service experience is preferred Comfortable using computers and...Full timeSeasonal workWork at officeShift work
Boyne Resorts | Corporate
Big Sky, MT4 days ago - The Alinea Group Culinary Residency Join us for the highly anticipated return of The Alinea Group's four-month culinary residency, led by internationally acclaimed chef Grant Achatz. This distinctive dining experience combines European culinary precision with Montana...Hourly payFull timeShift workNight shift
- ...Big Sky Resort in Montana is seeking a Night Operations Specialist for the Enchanted Forest Experience. You will help set the scene, greet guests, manage trail lighting, fires, and flow, while ensuring safety and guest delight during the evening walk. This role is ideal...Shift workNight shiftAfternoon shift
Sugarloaf Mountain Corporation
Big Sky, MT3 days ago - ...Big Sky Resort in Big Sky, MT is seeking a Customer Care Specialist to serve as a trusted guide for guests and internal teams across lift access, dining, events, and activities. You will assist guests planning trips, navigating the mountain, and following up post-visit...
Sugarloaf Mountain Corporation
Big Sky, MT5 days ago - Overview At Big Sky Resort, our Night Cleaner team are the unseen architects of tomorrow's experiences, transforming Vista Hall into a canvas ready for the next day's culinary magic. Working in the peaceful hours when the mountain sleeps, you'll master your craft with ...Full timeSeasonal workNight shiftWeekend work
$20 per hour
...guest vehicle keys Accept and process valet fees (if applicable) Answer the telephone using proper telephone etiquette Inform customers of valet rates, as well as possess a thorough knowledge of the major streets, landmarks and freeways in the area of the lot to be...Hourly payTemporary workWork at officeFlexible hoursShift workNight shiftAfternoon shiftMetropolis Technologies
Big Sky, MTa month ago- ...Sales Associate We are seeking outgoing, friendly, and helpful team members to welcome and assist customers. Previous hardware experience is a plus but not a requirement as we provide extensive training. At Ace Hardware Big Sky, we're independently owned and operated...Local areaShift work
Ace Hardware
Big Sky, MT3 days ago - At Moonlight Basin our Mantra is Motivation, Opportunity, Organization, Leadership, Integrity, and Teamwork. We offer our "changemakers" an inclusive, rewarding, fun, work environment, with endless opportunity to provide the highest levels of service and experience positive...Summer workFreelanceShift workNight shiftWeekend work
Moonlight Basin
Big Sky, MT2 days ago $25 - $27 per hour
...Natural Retreats is looking for an Operations Specialist to join our team in Big Sky, MT.... ...ensure all guests and owners receive amazing customer service in all aspects of their stay... ...Spending Accounts (medical and dependent care) 401K retirement plan options with 3.5%...Full timeTemporary workWork at officeFlexible hoursShift workWeekend workAfternoon shift2 days per week
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Care Specialist. Be the first to apply!
- full time remote customer service representative Big Sky, MT
- customer Big Sky, MT
- customer satisfaction Big Sky, MT
- customer support Big Sky, MT
- customer service Big Sky, MT
- client service professional Big Sky, MT
- part time remote customer service Big Sky, MT
- client service Big Sky, MT
- customer relations Big Sky, MT
- customer service position Big Sky, MT