Sales Coordinator

Sales Coordinator | Hard Rock Hotel San Diego

On-Site | Full-Time

Turn Opportunities Into Experiences.

Behind every successful sale is a team making sure every detail is ready to go.

As our Sales Coordinator, you'll be an essential partner to the Sales team, helping move business from initial inquiry to execution. From proposals and client visits to account details and sales systems, you'll keep the information flowing, the team organized, and our clients feeling taken care of every step of the way.

If you're organized, energetic, detail-driven, and love being at the center of a fast-moving hospitality operation, this is your opportunity to take center stage.

Your Mission

Support the Sales team in driving revenue and creating exceptional client experiences by keeping sales activities organized, opportunities moving forward, and communication seamless between clients, Sales, and hotel operations.

What You'll Do

Provide day-to-day administrative and operational support to assigned Sales Managers and Sales leadership.

Maintain accurate and current information in hotel sales, catering, CRM, PMS, and other applicable systems.

Track leads, inquiries, tentative business, definite bookings, and follow-up activities to help keep opportunities moving.

Assist with preparing sales presentations, client proposals, site visit materials, and sales appointments.

Create and distribute proposals, resumes, agreements, Banquet Event Orders, and other sales-related documents.

Process and distribute sales documentation accurately and within established timelines.

Assist Sales Managers with maintaining accurate account and contact information.

Enter individual reservations as needed and support other reservation-related requests.

Develop and maintain catering, banquet, and other sales tools that help the team showcase the hotel.

Assist with site preparation and provide on-site support for client visits, meetings, and events.

Respond promptly and professionally to client inquiries and administrative requests.

Serve as a reliable point of contact for sales-related questions, information, and follow-up.

Assist with sales calls, appointments, trade shows, client events, networking activities, and promotional initiatives.

Prepare materials for sales blitzes, client visits, trade shows, networking events, and other sales opportunities.

Communicate client needs, changes, and important details accurately to Sales Managers and operational departments.

Participate in hotel tours and become knowledgeable about guestrooms, meeting spaces, restaurants, amenities, services, and everything that makes Hard Rock Hotel San Diego a destination.

Support the Sales, Catering, and Events teams with special projects and other responsibilities as business needs evolve.

You're a Great Fit If You

Have previous hospitality, sales, or administrative experience, preferably in a full-service or upscale hotel environment.

Have a college degree or diploma, preferably in Hospitality or a related field.

Are extremely organized and detail-oriented, with the ability to keep multiple priorities moving at once.

Have refined written, verbal, and listening communication skills.

Are comfortable working with Microsoft Office and hotel sales systems. Delphi experience is a plus.

Take initiative and bring exceptional energy, flexibility, and professionalism to your work.

Know how to build positive relationships with clients, guests, and fellow Curators.

Enjoy working collaboratively across Sales, Catering, Events, and hotel operations.

Have a genuine desire to anticipate needs, follow through, and exceed client expectations.

Are comfortable working in a fast-paced environment where priorities can shift quickly.

Are flexible to work extended hours, weekends, holidays, and special events based on business needs.

Experience & Qualifications

• College diploma or degree preferred, ideally in Hospitality or a related field.
• Approximately 2 years of relevant experience preferred, particularly within a comparable full-service, upscale, or luxury hotel.
• Delphi experience preferred.
• Proficiency with Microsoft Office and general computer applications.
• Must meet professional appearance and dress standards.

Physical Requirements

• Ability to stand, walk, and move throughout the property for extended periods.
• Ability to use computers, phones, and standard office equipment.
• Ability to move throughout the hotel and assist with client visits, sales events, and property functions.

Why Join Hard Rock Hotel San Diego?

Legendary Brand: Be part of an iconic brand built around music, culture, individuality, and unforgettable experiences.

Center Stage Downtown: Work in the heart of San Diego's Gaslamp Quarter and showcase one of the city's most recognizable hospitality destinations.

Build Your Career: Gain hands-on experience across Sales, Catering, Events, and hotel operations while building valuable hospitality expertise.

Make an Impact: Your organization, follow-through, and attention to detail help turn opportunities into successful business and memorable client experiences.

Growth & Perks: Join Coury Hospitality and work in a culture that values collaboration, development, and exceptional service.

Let's Make It Happen

If you're ready to bring energy, organization, and creativity to a team that's always moving, Hard Rock Hotel San Diego is ready for you.

Bring your attention to detail. Bring your hustle. Bring your passion for hospitality.

Let's turn opportunities into unforgettable experiences.

Here's the Core of Coury Hospitality:

We have a place for you on our team if your passion is to create UNMATCHED COMMITMENTS.

What else do YOU need to know

This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer. Employment with the Company is at-will and may be terminated by either the employee or the Company at any time, with or without cause or notice, in accordance with applicable law.

Privacy Notice: Pursuant to the California Consumer Privacy Act (CCPA), the Company is notifying you that by applying for a position, you are providing us the following categories of personal information that we may use to evaluate your candidacy for employment, communicate with you regarding your candidacy, and obtain and verify background checks, and references: Personal Identifiers (e.g., name, SSN); Contact Information (e.g., mailing address, email, phone number), Employment History (e.g., current and former positions held, work experience, and any certifications or licenses), and Education History. By submitting my application, I acknowledge and confirm that I have received and read and understand this notice, and I authorize and consent to the Company's use of the personal information it collects, receives or maintains for the business purposes identified above.