Assistant General Manager

Responsibilities Related is seeking a dynamic and service-driven Assistant General Manager to support operations at Riverwalk Park, one of Related's premier residential communities. This is an exciting opportunity for a polished property management professional who thrives in a fast-paced environment and is passionate about delivering an exceptional resident experience. Partnering closely with the Property Manager and onsite leadership team, this individual will play a key role in overseeing daily operations, enhancing resident satisfaction, supporting team performance, and ensuring the continued success of a vibrant residential community. From managing resident relations and move-ins to supporting operational strategy, vendor partnerships, financial administration, and community engagement, this role offers broad exposure to all facets of residential property management within one of the industry's most recognized organizations. The ideal candidate is highly organized, proactive, solutions-oriented, and eager to grow within a collaborative, resident-focused culture that values leadership, innovation, and operational excellence. Assist with oversight of day-to-day building operations Establish best practices and systems for office operations, policy and procedures Engage third-party vendors and suppliers for appropriate services Assist with all aspects of move-ins for new residents, including future follow-up to ensure positive acclimation to the building Ensure efficient and courteous response to all resident requests, inquiries and concerns Assist in the development and implementation of resident relation activities and events Prepare and process appropriate written communications, i.e., memos, letters, insurance incident reports, etc. Maintain accurate files for all site administration, including: lease files, operational procedure files, work-order files, etc. Collect and post all resident rent payments and manage accounts receivables Coordinate the filing of legal proceedings in accordance with local ordinances Additional projects as assigned Compensation The anticipated base salary range for this position is $75,000 - $85,000. In addition to a competitive base salary, you will be eligible to receive discretionary bonus incentives and a comprehensive benefits package. Benefits Personalized Health Care: Multiple medical, dental, and vision plan options; Employee Assistance Program Financial Benefits: Competitive salary and incentive packages; matching 401(k); FSAs and HSA; employer-paid life and AD&D insurance; paid leave & disability programs Social Wellness: 19+ days of PTO; mental health counseling & resources; fertility, surrogacy, and adoption assistance; volunteer days and donation matching Career Development: Learning & training programs; tuition & certification reimbursement; internal advancement opportunities Qualifications Bachelor’s degree or equivalent combination of education and experience 3+ years of property operations and luxury customer service experience Property management or hospitality experience highly preferred Ability to navigate financial P and L statements, variance reports and budgets Yardi or similar software experience preferred Ability to lift up to 50 lbs Available to work a flexible schedule, including evenings and weekends We are proud to be an equal‑opportunity employer committed to building an inclusive culture with competitive compensation aligned with experience and market standards. #J-18808-Ljbffr