Team Leader-Not Licensed

Job Description

Job Description

Expect Success at Bridgeway!

We make a difference in people’s lives by supporting their life goals - our employees and the people we serve alike.

We invest in our employees through competitive compensation and benefits, best practice training, and fostering a team-oriented culture that promotes career development. We nurture an environment that values diversity, where inclusivity, equity, and belonging thrive.

At Bridgeway, Everyone Learns and Grows together.

We give you our best, so you can unleash your full potential.

Make a Future at Bridgeway!

Who we are: Bridgeway values and promotes quality clinical and administrative practices to foster the best outcomes for persons who come to us for behavioral healthcare. We offer a work environment that supports teamwork, creativity, innovation, professional growth and dedication to the work. At Bridgeway, we never stop growing and innovating our vision of behavioral healthcare for the future.

Why you should apply: As a Team Leader-Not Licensed, you will join an evidence-based program and a dynamic team for the opportunity to learn and refine your clinical and engagement skills and accomplish your dream of helping people to make progress on their unique recovery journeys. The work is sometimes challenging and always rewarding by engaging with persons we serve and co-workers as we all learn, grow, and thrive.

Location: Washington, NJ (Serving Warren/Hunterdon Counties)

Position Overview:

The Team Leader-Not Licensed assumes necessary supervisory, clinical and administrative responsibilities inherent in the role and acts as coach for the PACT Team, including clinical leadership, team building, appropriate utilization of resources, administrative oversight, quality assurance, and ensuring the involvement of all team members in all aspects of the team’s work. As part of a multi-disciplinary, core services team, the team leader also provides assessment and direct service to people with seriously and persistent mental illness enrolled in the PACT Program. [Per NJ PACT regulations, clinical supervision may be provided by a master's level mental health professional. Often, supervision is provided to the team by the PACT Team Leader (licensed or unlicensed) and wellness clinician (licensed or unlicensed) in conjunction with the. Psychiatrist and Director].

Essential Job Functions:

Participates:

• As team clinical and administrative supervisor in the frequent monitoring and assessment of the mental health status of people served as well as related variables, including significant others, the home and the community in which the person receiving PACT services live.
• In the development of comprehensive assessment, coordination of all other assessments, and an individualized service plan. Ensures documentation is done on time and with quality to ensure adherence to all DMHAS/Medicaid standards.

Provides:

• Clinical supervision, leadership and direction to the PACT team, emphasizing a peer clinical supervision approach and using individual supervision as needed. Provides monthly supervision for direct reports and seeks out monthly supervision from own supervisor.
• Monthly individual, side-by-side sessions accompanying an individual staff member to meet with persons served, family/significant others, and/or other service providers in regularly scheduled or crisis meetings
• Monthly structured meetings with staff as a group to address issues that cannot be addressed during the daily, clinical, or treatment planning meetings or during the side-by-side sessions, to develop performance and training goals, and teach of specific interventions/skills
• Promotion of cross-training and education among various disciplines on the team
• Education and direction to the team to ensure compliance with applicable rules and regulations
• Assessment for service recipients stated concerns, mental illness symptoms, and behavior in response to medication and monitors for medication side-effects during the provision of observed self-administration and during ongoing face-to-face contacts
• Medication education to both individuals and families/significant others with service recipient consent.
• Coordination of services with other community mental health and non-mental health providers, as well as other medical professionals
• Ensuring that cases requiring more in-depth analysis and discussion among PACT team members are reviewed at clinical case review meetings, to be held at least once per month
• Consult and refer to other services beyond scope of PACT team’s expertise (with written waiver)
• Rapid and flexible response to crisis, including but not limited to: accompanying person to local screening center or psychiatric emergency service and remaining with the person during the assessment process
• 24 on-call coverage at all times, with the ability to respond immediately to individuals by phone or in person
• Assessment of individuals’ daily living skills, and teach individuals needed skills in areas of budgeting, cooking, laundry, cleaning, shopping, personal hygiene, transportation, self-advocacy and maintenance of housing
• Support to assist individuals to find and maintain employment and/or educational training
• Oversight of utilization of agency equipment and resources
• Support to the service recipient’s family and other members of his/her social network to help them manage the symptoms and related consequences of the service recipient’s illness, reduce the level of family and social stress associated with the illness, and achieve wellness. Will provide education to assist the service recipient and family to relate in a positive and supportive manner
• Ensures the team utilizes evidenced based practices, including motivational interviewing, IDDT, CBT skills, IMR Trauma Informed Care, Permanent Supportive Housing and Career Development when engaging individuals with their recovery

Responsible For:

• Collection and monitoring of outcomes, utilization and other quality assurance data pertinent to the program. Ensures the team uses data and research activities to improve services.
• Maintaining constant communication with PACT Director for team functioning and service delivery
• Empowering the team by modeling strong leadership and conveying the philosophy and principles of PACT
• Coordination of data collection and review of completion of all documentation, including clinical assessments
• Creation of a high-performance team and climate that supports dynamic interaction and participatory process of the team and encourages establishment of team identity and clear role expectations
• Ensuring equal distribution of team responsibilities and focus to complete daily meeting efficiently/effectively
• Facilitating a productive decision-making process around individuals’ needs and the recovery planning process
• For managing parts of the operating budget, including transportation, communications and the financial/medication assistance fund for persons served
• Oversight of billing and Units of Service goals/other DMHAS contractual and agency requirements
• Assignment of chart documentation responsibility to team and reviews Teams documentation for quality to ensure adherence to DMHAS/Medicaid standards.
• Timely documentation and the inclusion of family and/or significant others as permitted by person served
• Staff development activities with help from the team including orientation of new staff, in-service training, individual supervision and staff performance appraisals. Supports staff training by coaching, modeling and reinforcing skills learned in training programs. Creates with staff input learning/professional development goals and matches activities to those goals.
• On a regular and continuous basis, exercises sound judgment and assume responsibility for decisions, consequences and results having an impact on people, costs and/or quality of service within the team
• Maintaining a high-performance team that has clear role expectations and explicit norms of how team members treat each other and are respectful of others clinical assessment and skills
• Facilitation of monthly team issues meetings are conducted to discuss how the team is working collaboratively to better serve individuals receiving services (ex. Conflict resolution, team cohesiveness, dynamic interaction).

Education and License:

• Master’s Degree in Counseling, Psychology, Social Work or related area required;
• 2 years’ post-Bachelor’s experience working with individuals with serious and persistent mental illness

Driver’s License, Vehicle:

• Valid driver’s license required
• No more than one moving violation within the past 12 months
• Vehicle required

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