Entry Level Customer Service Rep WFH

Representative

Company: AO (American Income Division)
Work Arrangement: 100% Remote (U.S. Residents Only)

Join Our Team at AO Globe Life

Where Excellence Meets Opportunity

Are you looking for a career where you can make a meaningful difference while enjoying the flexibility of working from home?

At  AO Globe Life , we proudly serve working families, veterans, labor union members, credit union members, and association members by helping them protect what matters most through supplemental life, accident, and health benefits.

We're seeking motivated, service-oriented professionals to join our growing remote team as  Insurance Representatives . If you enjoy building relationships, helping others, and working in a supportive environment, this opportunity offers professional growth, mentorship, and long-term career potential.

No prior insurance experience is required. Comprehensive training and ongoing mentorship are provided.

About AO

For more than 70 years , AO has helped protect working families by providing supplemental life, accident, and health insurance solutions. As part of the  Globe Life family of companies, we are committed to delivering exceptional service while investing in our people through continuous training, leadership development, and performance-based career advancement.

Position Overview

As an  Insurance Representative , you'll work directly with clients through virtual Zoom and phone appointments, helping them understand available benefits and select coverage that best meets their needs.

You'll build lasting client relationships while delivering outstanding service in a fully remote environment.

Key Responsibilities

Client Support & Education

• Meet with clients virtually through Zoom and phone consultations

• Present insurance and benefit solutions tailored to each client's needs

• Explain policy features, coverage options, and available benefits

• Guide clients through the application and enrollment process

• Assist with policy reviews, updates, and ongoing service requests

Relationship Management

• Build long-term client relationships based on trust and exceptional service

• Respond promptly to client questions and concerns

• Maintain accurate documentation and follow-up communication

• Uphold company policies and industry compliance standards

Professional Development

• Participate in ongoing virtual training and mentorship

• Develop communication, leadership, and client service skills

• Collaborate with a supportive remote team

• Continue growing through coaching and leadership development opportunities

What We Offer

100% Remote Work

• Work from anywhere within the United States

• Flexible work-from-home environment

• No commuting

• Modern virtual technology and support

Performance-Based Compensation

• Weekly performance-based compensation

• Performance bonuses

• Residual income opportunities through policy renewals

• Leadership advancement opportunities

Compensation is performance-based and varies depending on individual production and results.

Professional Development

• Comprehensive onboarding and training

• One-on-one mentorship

• Leadership development programs

• Promotion from within

• Ongoing coaching and support

❤️ Benefits

• Medical reimbursement program for qualifying representatives

• Company-supported life insurance

• Union-supported work environment

• Leadership conferences and professional development events

• Incentive travel opportunities for qualifying team members

Qualifications

Successful candidates typically demonstrate:

• Strong communication and interpersonal skills

• Self-motivation and excellent organizational abilities

• Professionalism, integrity, and reliability

• Ability to build meaningful client relationships

• Basic computer proficiency, including Google Workspace or similar applications

• Ability to manage multiple priorities in a remote environment

• Positive attitude and willingness to learn

Helpful Experience

Experience in any of the following areas is beneficial but not required:

• Customer Service

• Sales

• Client Relations

• Financial Services

• Insurance

• Healthcare

• Retail

• Hospitality

• Business Development

We value coachability, professionalism, and a commitment to helping others. Comprehensive training is provided.

Minimum Requirements

• Must be at least 18 years of age

• Must be legally authorized to work in the United States

• Must be physically located within the United States

• Computer or laptop

• Reliable high-speed internet connection

• Webcam and microphone capability

• Quiet, professional workspace

Interview Process

Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.

All interviews are conducted virtually through Zoom for convenience and accessibility.

Ready to Build Your Future?

If you're ready to join a company that values integrity, service, and professional growth, we'd love to hear from you.

Apply today and begin building a rewarding remote career with AO Globe Life.

Protect Families. Build Relationships. Grow Your Career.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.