Office Coordinator - Collecting Resumes

NationsClassroom, is a great place to work that exceeds educator expectations and engages and inspires students through educational tours to the most exciting destination in the world. Domestic and family owned business obsessed with delivering excellence to our teachers through our completely custom educational tours. We retain 98% of our customers, continually earning a 9.5 out of 10 tour quality score and more than half of our current schools came to us via relationships. We find great people, match their “Super Powers” to their role, set challenging and rewarding goals, provide tools and resources to excel, coach, develop, and hold accountable to achieve excellence in our PACK Value culture so they can thrive. Overview This is a great opportunity for you to advance your career by joining a mission-driven, fast-growing company and contribute right away in a collaborative and fun team environment as you help plan and deliver amazing educational student trips to Washington, DC, New York City, Boston, Philadelphia, Colonial Virginia, Florida, National Parks, and International destinations. How You Will Work What You Will Get to Do Contribute and collaborate with a close-knit team to exceed the expectations of the educators we serve. Communicate with Educators and Parents – communicate directly with Educators and Parents to answer questions regarding registration and payment plans and other customer service phone calls. Tour Registration and Promotion – as needed, support Tour Coordinators and help them set‑up each tour in our custom software, create promotional materials (parent meeting flyers, posters, website landing pages, informational PowerPoints, registration letters, etc.), monitor online reservations and registrant balances, and develop reports using our custom reservation platform. Tour Planning – as needed, assist with booking restaurants, attractions, and other inclusions to match custom itineraries and ship and receive tour materials. Assist Tour Coordinators during peak tour season by monitoring inboxes and handling needs as they arise. Tour Delivery – confirm itineraries are booked to match custom draft, secure and submit rooming lists, and pack and ship pre‑departure materials. Office Organization and Support – ensure that our office is always in optimal condition for your teammates to thrive. These responsibilities include, but are not limited to, maintaining office supplies, ensuring the Break Room is always stocked with drinks, snacks, and simple lunch items, and coordinating celebrations for holidays, work anniversaries, and birthdays. Other tasks as assigned. Skills and Qualifications Collaborate, be empathetic and caring in your support of fellow team members. Be proactive to predict and overcome potential problems. Strong deadline motivation and attention to detail are non‑negotiables. Manage a variety of details associated with trips for multiple schools simultaneously with multiple vendors and team members. Respond within 24 hours to customer inquiries. Be inquisitive and interested – ask questions to gain clarity and understanding. Seek to always improve and openly accept positive coaching. Knowledge of Canva, Google Workspace, and or HubSpot is a plus! Bachelor’s degree is not required, but a positive energetic outlook and the ability to not take yourself too seriously and have fun are important. Willingness to work extended hours during peak travel season (March‑June). Live the Inspire Nation “PACK” Values POSITIVITY – Positive attitude and a “can do” spirit. CREATIVITY – Challenge the status quo. KNOWLEDGE – Grow personally and professionally and strive to be better every day. What You Can Expect Compensation that is above industry standard. Time Off and Vacation Paid time off starting with 15 days annually (prorated for year of hire). Flexible Work Schedule in the Off‑Season (June 20 – July 20 and November 20 – December 31). 401K after six months of employment Flex Medical Reimbursement Plan AFLAC Accident Coverage for you and eligible family members A great place to work with a fun team committed to greatness. Satisfaction of knowing that what you do daily inspires students through travel as they create lifelong memories. Purposeful IMPACT It’s Not Work When You Love What You Do and Who You Do It With We’re selective by design, seeking only great people who live our PACK values, are committed to excellence and are excited about serving educators and each other while inspiring students through travel. See what our team says about being a part of the Nations PACK When I wrote my vision for Nations nearly 20 years ago, I wanted to build an all‑star team. By that I meant that everyone could find their greatness in their role and flourish in a team environment. It is gratifying to see our positive culture become our greatest competitive advantage and our team having so much fun together. Jay B. / CEO and Founder As a former classroom teacher, it is so good to see classroom lessons come to life when I assist on tour. Things the students have only seen in a textbook truly come to life. As teachers, we can discuss things in class but to live and breathe them for students is really irreplaceable. I have been in the tour industry for almost 30 years and Nations sets the standard with regards to the quality of people in and out of the office and their dedication providing great service experiences and we have a heck of lot of fun. Tom S. / Tour Manager I am proud to work for NationsClassroom because of our dedication to providing affordable quality tours that enrich the lives of students throughout the United States. As a single mother, I appreciate the efforts that NationsClassroom takes to create extended payment plans to reduce the monthly payment amount for trip costs. Stacey L. / Chief Accounting Officer NationsClassroom gives me the freedom to own my results, find a better way and I just love the passion, talent and fun we have as a dedicated team. Katie S. / Account Representative and Account Executive #J-18808-Ljbffr NationsClassroom, LLC.