Network Administrator

Job Title: Jr Network Administrator
Location: Matawan, NJ (5 Days onsite)
Duration: Full-time

Job Description:

The Network Administrator is responsible for troubleshooting Local Area Network, Wide Area Network, Wireless Networks, and Remote Access, in addition to leading optimal new store installations and troubleshooting. This also includes ensuring automated failover for all critical store and headquarters operations. This position will be directly responsible for the day-to-day operations, availability, reliability, scalability, and security of all production network data platforms and is a highly technical administrative role that will work closely with multiple teams and locations to maximize infrastructure security, availability, and performance. The Network Administrator will also be responsible for interacting with vendors and service providers and keeping internal customers informed of production issues. The Network Administrator acts as an expert in the infrastructure department and will have responsibilities for both the Co-operative headquarters operations as well as service support to all independent store owners who are members of the client.

Job Description:

• Survey, install, design, configure, and troubleshoot LAN/WAN technologies
• Install, configure, and troubleshoot switching, routing, firewalls, and wireless
• New retail store network installs for Co-Operative members.
• Confirm circuit order with static IPs functioning on the store network
• Network infrastructure, router, backup cellular router (Cradlepoint) Installation
• Test Failover
• Provide Wide Area Network (WAN) support and troubleshooting.
• Troubleshoot telecommunications and network equipment issues with the server team
• Maintain network topology, supporting diagrams, failover procedures, and updated documentation between service providers.
• Work with vendors to update all documentation related to PCI Compliance and assessment as needed
• Update PCI Policy and Procedures Document
• Update all network diagrams.
• Complete Interview with Assessor
• Provide requested evidence to Assessor.
• Complete risk assessment
• Remediate any risks found during the interview and penetration test.
• Work with managed service providers to maintain network hardware and regularly scheduled updates. In addition, introduce new technology products into the organization to increase performance, reduce risk, ensure high quality, and provide cost-effective services.
• Work with MSP on managing Amazon AWS experience, Cisco Meraki platform, as well as legacy Cisco devices.
• Periodic after-hours and weekend work will be required for store failures and troubleshooting, potentially requiring travel to our Matawan office or one of our member store locations to configure replacement equipment to pass off to our IT Field Team for installation.

Qualifications:

• EDUCATION

• Bachelor’s degree in MIS or Computer Science.
• Certifications in any of these areas would be a plus (CompTIA Network+, CompTIA Security+, Cisco CCNA Certification, or AWS Certification

• SKILLS & EXPERIENCE

• Strong customer service and communication skills and the ability to communicate effectively in a professional and supportive manner to our store membership and service providers.
• At least 5 years of experience with networking and security technologies
• A Strongly Preferred Candidate will have practical experience in networking and security technologies in a Retail Store Environment.
• Must be able to manage multiple projects/responsibilities simultaneously. Self-motivated, well-organized, and detail-oriented.
• Experienced in virtual environments and web applications.
• Ability to work independently regarding maintenance of existing systems, implementation of new systems, or resolution of complex technical issues.
• Cisco routers, switches, and firewalls, LTE cellular backups, Cisco/Meraki Wireless solutions
• Experience with SAP a plus

• Protocols

• TCP/IP, EIGRP, BGP, DNS, IPSEC, Radius

• Compliance

• PCI-DSS, PA-DSS, SOX, HIPAA