Office Manager

Company Description Dynamic Mechanical is a small, family-owned HVAC business serving the greater Sacramento area and surrounding communities. The company focuses on providing reliable heating and cooling services with a strong emphasis on customer satisfaction and long-term relationships. Team members work closely together in a collaborative, hands-on environment where individual contributions are visible and valued. Dynamic Mechanical offers opportunities to learn about the HVAC industry while supporting both residential and commercial clients. The organization values professionalism, integrity, and a friendly, service-oriented approach in every customer interaction. Role Description The Office Manager is a full-time, on-site role based in Sacramento, CA, responsible for overseeing daily office operations and supporting the field service team. This role includes answering phones, greeting customers, scheduling service appointments, coordinating technician dispatch, and managing customer inquiries and follow-ups. The Office Manager will handle administrative tasks such as maintaining records, processing invoices, preparing simple reports, managing office supplies, and organizing files (digital and physical). They will ensure office equipment is functioning properly, coordinate with vendors as needed, and help maintain an organized, professional workspace. The role also involves supporting basic HR and payroll processes, assisting with customer billing questions, and collaborating with leadership to improve office procedures and customer experience. Qualifications Candidates should have strong Office Administration and Administrative Assistance skills, including organizing schedules, managing records, and coordinating daily office workflows. Candidates should possess excellent Communication and Customer Service skills to interact professionally with customers, technicians, and vendors in person, by phone, and via email. Candidates should be comfortable using common Office Equipment and basic computer applications (e.g., email, spreadsheets, scheduling software). Additional beneficial qualifications include prior experience in an office manager or administrative role, preferably in a service or trade environment; strong attention to detail and time management; ability to prioritize in a fast-paced setting; and a proactive, problem-solving mindset. High school diploma or equivalent is required; additional training or coursework in business, administration, or related fields is a plus. #J-18808-Ljbffr