Full Time - Sales Associate - Appliances - Closing

Overview Your Impact at Lowe's: As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for those who want to engage with customers and help them solve their home improvement challenges. How We Support You Whether you need a part-time position or a place to grow, Lowe's is ready to support your goals. As a Lowe's associate, you\'ll gain access to benefits beyond competitive pay and flexible schedules. Make your well-being a priority with multiple top-tier health insurance options. Explore educational opportunities with Lowe\'s tuition assistance program. Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program. Gain extra savings with a 10% Associate Discount. Learn new trade skills with the Track to the Trades program. Your Day at Lowe's As a Customer Service Associate, you will welcome customers to Lowe's and help them find the right products and services for their home improvement needs. You will interact with customers throughout the day, help them find and select products, occasionally load merchandise, and ensure all customer needs are met. You may spend most of your time listening to customers, answering questions, and organizing merchandise, with daily responsibilities that may vary by department. Customer Service Associates work in one of the following departments: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Key Responsibilities Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service. Assist customers with locating and handling merchandise. Down stock merchandise by identifying empty areas on shelves and replenishing supplies. Process orders and deliveries accurately so customers receive merchandise as expected and on time. Cross-functionally train in other areas of the store to help deliver the best customer service. Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds). Guide customers through shopping or checkout. Complete other duties as assigned. Minimum Qualifications 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information. 6 Months Experience using common retail technology, such as smart phones and tablets. Reading, writing, and performing basic arithmetic (addition and subtraction). Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties. Minimally lift 25 lbs unassisted or over 25 lbs with or without an accommodation. Preferred Qualifications 6 months of Retail and/or customer service experience. Bi-lingual skills. Certification in a trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials). Lowe\'s commitment to growth and teamwork extends to the community. We strongly encourage bilingual, military, and veteran talent to apply and join our team. Travel Requirements This role does not require regular travel; however, it may require occasional travel to meetings, training, or to support neighboring stores. Working Conditions Environmental factors vary by location. You may work indoors and outdoors with exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions. You may encounter constant or intermittent noises and moving or shaking objects and equipment. Lifting methods vary by role, weight, and volume; associates should follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required with proper training or assistance from a trained coworker. About Lowe\u2019s Lowe\u2019s Companies, Inc. (NYSE: LOW) is a Fortune 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe\u2019s operates over 1,700 stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe\u2019s supports the communities it serves through programs focused on creating safe, affordable housing and developing skilled trades. For more information, visit Lowes.com. Pay Range: $17.50 - $19.60 per hour. Starting rate of pay may vary based on factors including position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit Associate Benefits Health, Dental and Vision insurance. Life and Disability insurance. Paid time off based on role, tenure, and locality (vacation, holidays, sick, and volunteer time). Flexible spending and health savings accounts. 401(k) Retirement account with company match. Employee Assistance Program with counseling and work/life services. Education support programs, including tuition assistance and trade skills scholarships. Discount programs including Lowe\'s Associate Discount. EEO Statement Lowe\u2019s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, disability, or any other category protected under federal, state, or local law. #J-18808-Ljbffr Lowe's Companies, Inc.