Application Analyst

Job Summary
Responsible for providing technical support, system configuration, integration, change management, and overall application management related to Air Methods IT Applications. Assist in designing, coding (such as scripting), testing, debugging, and documenting applications. Familiar with relational databases and client-server concepts.

Essential Functions and Responsibilities

Application administrator duties for Air Methods IT Applications

Participate in hands on testing (manual and automated), bug reporting on in-house developed and integrated vendor applications

Assist in troubleshooting and resolution of software bugs

Perform application releases to production environment following change management procedure

Create reports and write queries in support of business teams

Manage, triage and prioritize incoming user support requests, including operational issues, technical defects, data problems, and data reporting issues

Other duties as assigned

Additional Job Requirements

Regular scheduled attendance

Indicate the percentage of time spent traveling - 0%

Subject to applicable laws and Air Methods policies, regular attendance is an essential function of the position. All employees must follow Air Methods employment practices and policies.

Supervisory Responsibilities
This position has no supervisory responsibilities.

Qualifications
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. In accordance with applicable laws, Air Methods will provide reasonable accommodations that do not create an undue burden so disabled employees may perform the essential functions of the position.

Education & Experience

Bachelors degree (BS/BA) from four-year college or university and 2 to 5 years related experience and/or training; or equivalent combination of education and experience

5 years experience in a technical support role

2 years of experience in iPaaS workflow automation technology (such as Boomi, Workato, Power Automate, Informatica, others)

Knowledge of trends and developments in the fields of data management, workflow automation and software data integration

Experience with test automation a plus

Experience with Coupa, RAMCO, Flight Vector, Complete Flight, Visual ERP, or Microsoft Dynamics SL a plus

Skills

Proactive, self-starter with proven ability to quickly learn new applications, processes, and procedures

Ability to collaborate, communicate effectively and exercise independent judgment in a team environment

Excellent verbal and written communication skills (technical writing & documentation)

Solid analytical and problem-solving skills

Experience applying Agile methodology

Data analysis

Excellent customer service skills (Ability to communicate with both technical and non-technical employees)

Computer Skills

Proficient with Microsoft Office Suite, including Word, Excel, PowerPoint and Outlook

Experience with SSRS, SSIS

Strong SQL skills. Experience in other computer programming, scripting languages a plus

Basic grasp of APIs and standards (REST, SOAP, OAuth)

Cloud Application Support a plus

Certificates, Licenses, Registrations

None

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
Air Methods is an EEO/AA employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Minimum pay
USD $90,000.00/Yr.

Maximum Pay
USD $115,000.00/Yr.

Benefits
For more information on our industry-leading benefits, please visit our benefits page here.

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